Analyst, Provider Team Capacity
$71K - $90K/yr
... management, operations, or data analysis (Healthcare or Startup experience preferred). * WFM ... Cityblock will not pay fees associated with resumes presented through unsolicited means.
60 Cityblock Health Strategy Manager Jobs Hiring Near You
Analyst, Provider Team Capacity
$71K - $90K/yr
... management, operations, or data analysis (Healthcare or Startup experience preferred). * WFM ... Cityblock will not pay fees associated with resumes presented through unsolicited means.
The RNCM coordinates closely with both the integrated Cityblock Care Team as well as external ... Refers members to behavioral health programs as needed. * Conducts in-person clinical examinations ...
The RNCM coordinates closely with both the integrated Cityblock Care Team as well as external ... Refers members to behavioral health programs as needed. * Conducts in-person clinical examinations ...
Pod Provider (MD/DO) - Part Time
Charlotte, NC · Remote
$183K - $245K/yr
Panel management * Collaborates on a panel of members to provide clinical input, including health ... Cityblock will not pay fees associated with resumes presented through unsolicited means.
Pod Provider (MD/DO) - Part Time
Charlotte, NC · Remote
$183K - $245K/yr
Panel management * Collaborates on a panel of members to provide clinical input, including health ... Cityblock will not pay fees associated with resumes presented through unsolicited means.
The RNCM coordinates closely with both the integrated Cityblock Care Team as well as external ... Refers members to behavioral health programs as needed. * Conducts in-person clinical examinations ...
The RNCM coordinates closely with both the integrated Cityblock Care Team as well as external ... Refers members to behavioral health programs as needed. * Conducts in-person clinical examinations ...
The RNCM coordinates closely with both the integrated Cityblock Care Team as well as external ... Refers members to behavioral health programs as needed. * Conducts in-person clinical examinations ...
The RNCM coordinates closely with both the integrated Cityblock Care Team as well as external ... Refers members to behavioral health programs as needed. * Conducts in-person clinical examinations ...
The RNCM coordinates closely with both the integrated Cityblock Care Team as well as external ... Refers members to behavioral health programs as needed. * Conducts in-person clinical examinations ...
The RNCM coordinates closely with both the integrated Cityblock Care Team as well as external ... Refers members to behavioral health programs as needed. * Conducts in-person clinical examinations ...
WI · On-site
$95 - $102/hr
Results Driver Strategic Clarity: Helps peers stay aligned by translating broader goals into clear ... About Cityblock Cityblock Health is the first tech-driven provider for communities with complex ...
WI · On-site
$95 - $102/hr
Results Driver Strategic Clarity: Helps peers stay aligned by translating broader goals into clear ... About Cityblock Cityblock Health is the first tech-driven provider for communities with complex ...
Director - Health Strategy
Mclean, VA · On-site
$175 - $250/hr
Overview Steampunk is seeking a leader for the role of Director of Health Strategy to support the ... and data management ecosystems within the federal health market. Contributions The selected ...
Director - Health Strategy
Mclean, VA · On-site
$175 - $250/hr
Overview Steampunk is seeking a leader for the role of Director of Health Strategy to support the ... and data management ecosystems within the federal health market. Contributions The selected ...
The RNCM coordinates closely with both the integrated Cityblock Care Team as well as external ... Refers members to behavioral health programs as needed. * Conducts in-person clinical examinations ...
The RNCM coordinates closely with both the integrated Cityblock Care Team as well as external ... Refers members to behavioral health programs as needed. * Conducts in-person clinical examinations ...
The RNCM coordinates closely with both the integrated Cityblock Care Team as well as external ... Refers members to behavioral health programs as needed. * Conducts in-person clinical examinations ...
The RNCM coordinates closely with both the integrated Cityblock Care Team as well as external ... Refers members to behavioral health programs as needed. * Conducts in-person clinical examinations ...
Share this job: Share: Share Healthcare Marketing Strategy Manager with Facebook Share Healthcare Marketing Strategy Manager with LinkedIn Share Healthcare Marketing Strategy Manager with Twitter ...
Share this job: Share: Share Healthcare Marketing Strategy Manager with Facebook Share Healthcare Marketing Strategy Manager with LinkedIn Share Healthcare Marketing Strategy Manager with Twitter ...
Strategy Manager
Spartanburg, SC · On-site
Job Requirements Ready to turn data into direction and help shape the future of healthcare? Join us as our next Strategy Manager! Location: Spartanburg, SC. Must reside within a commutable distance.
Strategy Manager
Spartanburg, SC · On-site
Job Requirements Ready to turn data into direction and help shape the future of healthcare? Join us as our next Strategy Manager! Location: Spartanburg, SC. Must reside within a commutable distance.
This role sits at the center of product strategy, healthcare ecosystem development ... Strong communication, presentation and project management skills * Ability to produce high quality ...
This role sits at the center of product strategy, healthcare ecosystem development ... Strong communication, presentation and project management skills * Ability to produce high quality ...
Director - Health Strategy
Mclean, VA · On-site
$175K - $250K/yr
Overview Steampunk is seeking a leader for the role of Director of Health Strategy to support the ... and data management ecosystems within the federal health market. Contributions The selected ...
Director - Health Strategy
Mclean, VA · On-site
$175K - $250K/yr
Overview Steampunk is seeking a leader for the role of Director of Health Strategy to support the ... and data management ecosystems within the federal health market. Contributions The selected ...
Medical Assistant - Indianapolis, IN
Indianapolis, IN · On-site
$17 - $21.75/hr
... Cityblock Health's integrated care model. Working closely with assigned providers and ... Athena Inbox, EMR Management, and Documentation * Manage assigned Athena inbox tasks within ...
Medical Assistant - Indianapolis, IN
Indianapolis, IN · On-site
$17 - $21.75/hr
... Cityblock Health's integrated care model. Working closely with assigned providers and ... Athena Inbox, EMR Management, and Documentation * Manage assigned Athena inbox tasks within ...
Strategy Manager
Boston, MA · On-site
$130K - $150K/yr
Approximately 25% About the Opportunity Shields Health Solutions is seeking a Strategic Operations Manager to partner closely with our Executive Leadership Team on high-impact growth initiatives ...
Strategy Manager
Boston, MA · On-site
$130K - $150K/yr
Approximately 25% About the Opportunity Shields Health Solutions is seeking a Strategic Operations Manager to partner closely with our Executive Leadership Team on high-impact growth initiatives ...
Strategy Manager
Boston, MA · On-site
$130K - $150K/yr
Approximately 25% About the Opportunity Shields Health Solutions is seeking a Strategic Operations Manager to partner closely with our Executive Leadership Team on high-impact growth initiatives ...
Strategy Manager
Boston, MA · On-site
$130K - $150K/yr
Approximately 25% About the Opportunity Shields Health Solutions is seeking a Strategic Operations Manager to partner closely with our Executive Leadership Team on high-impact growth initiatives ...
Medical Assistant - Southfield, MI
Michigan, ND · On-site
$20.19 - $25.96/hr
... Cityblock Health's integrated care model. Working closely with assigned providers and ... Athena Inbox, EMR Management, and Documentation * Manage assigned Athena inbox tasks within ...
Medical Assistant - Southfield, MI
Michigan, ND · On-site
$20.19 - $25.96/hr
... Cityblock Health's integrated care model. Working closely with assigned providers and ... Athena Inbox, EMR Management, and Documentation * Manage assigned Athena inbox tasks within ...
Strategy Manager
Boston, MA · On-site
$130K - $150K/yr
Approximately 25% About the Opportunity Shields Health Solutions is seeking a Strategic Operations Manager to partner closely with our Executive Leadership Team on high-impact growth initiatives ...
Strategy Manager
Boston, MA · On-site
$130K - $150K/yr
Approximately 25% About the Opportunity Shields Health Solutions is seeking a Strategic Operations Manager to partner closely with our Executive Leadership Team on high-impact growth initiatives ...
Strategy Manager
Nashville, TN · On-site
At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to ... SRG Strategy Managers are project leaders responsible for translating objectives into applicable ...
Strategy Manager
Nashville, TN · On-site
At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to ... SRG Strategy Managers are project leaders responsible for translating objectives into applicable ...
Cityblock Health Jobs Information
How easy is it to get time off at Cityblock Health?
Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
How easy is it to take sick days at Cityblock Health?
Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Cityblock Health feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Cityblock Health get to take their breaks without interruption?
Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
80% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Is it stressful to work at Cityblock Health?
Some people feel stressed here.
40% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
40% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Cityblock Health enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Cityblock Health recommend working with their team?
Most people recommend working with their team.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get enough training when they start at Cityblock Health?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get support to advance at Cityblock Health?
Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do workers feel well informed about how Cityblock Health is doing?
Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Strategy Manager jobs?
What are the most popular jobs at Cityblock Health?
What are the most popular categories at Cityblock Health?
$71K - $90K/yr
Full-time
Medical, Life, Retirement, PTO
This job post has expired 2 days ago. Applications are no longer accepted.
Cityblock Health rating
9.6
Based on 5 frontline employees who took The Breakroom Quiz
Job description
Job Description:
Analyst, Provider Team Capacity
The Analyst, Provider Team Capacity is responsible for the day-to-day tactical execution of Provider capacity planning and real-time queue oversight. The Analyst ensures that our members receive timely care by monitoring "live" task queues, identifying staffing gaps, and re-routing work to ensure care team delivery pods are operating at peak efficiency. The Analyst is a data-driven problem solver who balances the technical requirements of workforce management with an understanding of the human needs of our care teams and members.
Responsibilities:
Real-Time Queue & Task Monitoring
Operational Reporting & Analysis
Coordination & Support
Success Metrics
Requirements:
Behavioral Competencies
We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company's equity program, paid time off, including vacation and sick leave. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:
$71,000.00 - $90,500.00 Annual
Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.
Analyst, Provider Team Capacity
The Analyst, Provider Team Capacity is responsible for the day-to-day tactical execution of Provider capacity planning and real-time queue oversight. The Analyst ensures that our members receive timely care by monitoring "live" task queues, identifying staffing gaps, and re-routing work to ensure care team delivery pods are operating at peak efficiency. The Analyst is a data-driven problem solver who balances the technical requirements of workforce management with an understanding of the human needs of our care teams and members.
Responsibilities:
Real-Time Queue & Task Monitoring
- Active Oversight: Perform continuous monitoring of care team delivery pod queues, ensuring that tasks are moving through the workflow and alerting leadership to potential bottlenecks.
- Inbox Management: Support and task care teams based upon athena messages
- Task Assignment: Re-assigns tasks in real-time based on current staffing levels, priority of member needs, and pod capacity.
- Membership Management: Creates lists of members for assignment based upon common gaps or tasking needs. Oversees administrative duties in platforms for eligibility and member management
- Intraday Management: Adjusts daily schedules and coverage plans to account for unplanned absences or surges in member outreach.
Operational Reporting & Analysis
- Performance Tracking: Executes daily and weekly "control reporting" to track key metrics such as response times, task aging, and pod utilization rates.
- Trend Identification: Analyzes data signals to identify recurring operational gaps, providing the WFM Manager with actionable insights for long-term staffing adjustments.
- Data Integrity: Ensures all workforce data within the WFM tools and is accurate and reflects current care team structures.
Coordination & Support
- Sprint Support: Executes the administrative and data-tracking components of local market "sprints" or operational initiatives.
- Team Liaison: Acts as a point of contact for frontline staff regarding schedule updates, shift swaps, and coverage inquiries.
- Connects with payor partners and members regarding enrollment status. Trains market stakeholders and staff at large in the disenrollment process and member management workflow.
- Coordinates pending disenrollments with care teams.
Success Metrics
- Queue Health: Maintenance of task aging and response times within the target "Green" zone for assigned pods.
- Reporting Accuracy: Timely delivery of daily/weekly performance reports with 100% data reliability.
- Membership Data Fidelity: Clarity and accuracy of membership data driving workforce management
- Coverage Stability: Minimal "uncovered" intervals due to proactive intraday adjustments.
Requirements:
- Bachelor's degree
- 3+ years of experience in workforce management, operations, or data analysis (Healthcare or Startup experience preferred).
- WFM Tooling: Proficiency with workforce management platforms
- Analytical Skills: Google Sheets skills (VLOOKUPs, Pivot Tables).
- Ability to interpret data dashboards and translate numbers into operational "stories."
- Ability to solve moderate-to-complex problems independently, such as resolving scheduling conflicts or technical queue errors.
Behavioral Competencies
- Results Driver: You take ownership of your daily tasks, using data to monitor your own progress and escalating issues before they become member-facing problems.
- Member Advocate: You understand that every data point represents a member; you drive efficiency to ensure members get the support they need faster.
- Growth Agent: You adapt quickly to new tools and processes, maintaining a positive attitude during operational shifts or market changes.
- Team Builder: You work collaboratively with cross-functional partners, providing clear and helpful information to care team members regarding their schedules and tasks.
We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company's equity program, paid time off, including vacation and sick leave. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:
$71,000.00 - $90,500.00 Annual
Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.
About Cityblock Health
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US
Year founded
2017