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City Barbeque
City Barbeque

60 City Barbeque Assistant Manager Jobs Hiring Near You

City Barbeque, LLC

Real Estate Manager

Dublin, OH · On-site

... Assist the development team and the finance department in any matters related to landlords ... City Barbeque participates in E-Verify. To learn more, please visit: E-Verify Participation Poster ...

City Barbeque

FOH/BOH Restaurant Staff

Circleville, OH · On-site

$14 - $18/hr

LOTS of growth potential for management. Employees that work an average of at least 30 hours per ... Prep Cook. * Boards (our barbeque term for our meat carver). * Pits (working the smokers)

City Barbeque, LLC

Assistant Manager

Lexington, KY · On-site

$20 - $23/hr

Come join City Barbeque in serving and creating happiness with America's best BBQ, while living by ... Benefits available to those who qualify after the preliminary waiting period Assistant Managers ...

City Barbeque, LLC

Assistant Manager

Huntsville, AL · On-site

$20 - $24/hr

Come join City Barbeque in serving and creating happiness with America's best BBQ, while living by ... Benefits available to those who qualify after the preliminary waiting period Assistant Managers ...

City Barbeque, LLC

Assistant Manager

Hamilton, OH · On-site

$20 - $23/hr

Come join City Barbeque in serving and creating happiness with America's best BBQ, while living by ... Benefits available to those who qualify after the preliminary waiting period Assistant Managers ...

City Barbeque, LLC

Assistant Manager

Atlanta, GA · On-site

$20 - $23/hr

Come join City Barbeque in serving and creating happiness with America's best BBQ, while living by ... Benefits available to those who qualify after the preliminary waiting period Assistant Managers ...

City Barbeque

Shift Manager

Huntsville, AL · On-site

$18 - $21/hr

Deploys teammates and delegates tasks so that teammates can create and maintain the City Barbeque ... Provides feedback to joint General Manager on teammate performance during shift. * Creates a ...

City Barbeque, LLC

Assistant General Manager

Solon, OH · On-site

$65K/yr

Come join City Barbeque in serving and creating happiness with America's best BBQ, while living by ... ASSISTANT GENERAL MANAGER/KITCHEN MANAGER POSITION OVERVIEW The Kitchen Manager's primary ...

City Barbeque

Assistant General Manager

Beachwood, OH · On-site

$60K - $64K/yr

The search is now on for an Assistant General Manager to join our team! This position is a salary ... Ensure his/her restaurant meets or exceeds City Barbeque operations, sanitation, and quality ...

Citybbq

Real Estate Manager

Dublin, OH · On-site

$110 - $170/hr

... Assist the development team and the finance department in any matters related to landlords ... City Barbeque participates in E‑Verify. To learn more, please visit: E‑Verify Participation ...

City Barbeque

Assistant Manager

Lexington, KY · On-site

$20 - $23/hr

City BBQ started in Columbus, Ohio in 1999 and we have now grown to 79 locations in 12 states. We ... The search is on for a new Assistant Manager to join our Georgetown Rd or Harrodsburg Rd joints.

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City Barbeque Jobs Information

What is it like to work at City Barbeque?

City Barbeque is a company that values a strong team-oriented culture, emphasizing the importance of collaboration and camaraderie among employees. As a fast-casual restaurant chain, City Barbeque offers a dynamic work environment with a focus on serving high-quality barbecue to customers, with a team structure that includes both front-of-house and back-of-house staff. Working at City Barbeque may appeal to individuals who are passionate about food, customer service, and teamwork, as the company offers opportunities for career growth and development in a fast-paced and supportive work environment.

What makes City Barbeque an attractive place to work?

City Barbeque is a rapidly growing barbecue restaurant chain with a strong reputation for quality food and exceptional customer service. The company offers a dynamic work environment that values teamwork, innovation, and employee growth, with opportunities for advancement and professional development through ongoing training and mentorship programs. By joining City Barbeque, individuals can contribute to the company's mission of serving high-quality barbecue and building a strong community, while also developing their skills and advancing their careers in a supportive and collaborative atmosphere.

Do workers at City Barbeque get paid breaks?

No. Most people don’t get paid breaks.
71% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and August 2026.

Does City Barbeque pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
100% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

Do part-time workers get paid time off at City Barbeque?

Most people who work part-time don’t get paid time off.
80% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and August 2026.

Do people get paid time off at City Barbeque?

Some people get paid time off from work.
58% of people say they don’t get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 85% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at City Barbeque worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

Do City Barbeque workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for City Barbeque workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at City Barbeque?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Do City Barbeque managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at City Barbeque spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at City Barbeque?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.

Is a City Barbeque job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and August 2026.

Do people at City Barbeque feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at City Barbeque get to take their breaks without interruption?

Only some people get breaks without interruption.
57% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at City Barbeque?

Most people feel stressed here.
92% of people say they often feel stressed at work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at City Barbeque enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at City Barbeque recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at City Barbeque?

Most people didn’t get enough training when they started.
77% of people report they didn’t get enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at City Barbeque?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think City Barbeque’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how City Barbeque is doing?

Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Assistant Manager jobs?

What are the most popular jobs at City Barbeque?

What are the most popular categories at City Barbeque?

Infographic showing various Assistant Manager job openings at City Barbeque in the United States as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% Physical job distribution.

Call Center-Guest Recovery Representative

City Barbeque, LLC

Dublin, OH • On-site

$16 - $17/hr

Other

Re-posted 3 days ago

City Barbeque rating

5.0

Company rating: 5.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Guest Recovery Representative (Full-Time & Part-Time) - $16.25-$17.00 per hour, based on experience, plus commission opportunities

Do you enjoy helping people, solving problems, and turning guest concerns into positive experiences? City Barbeque is seeking energetic, empathetic, and service-focused Guest Recovery Representatives to join our team.

As a Guest Recovery Representative, you will serve as an advocate for our guests by responding to phone calls, emails, and online feedback, helping resolve concerns, and ensuring every guest has an exceptional City Barbeque experience. This role works closely with restaurant leadership and internal teams to investigate concerns, provide solutions, and strengthen guest loyalty.

Schedule Requirements

  • PM (closing) shifts
  • Start times of 2:00 PM or 4:00 PM
  • Shift end time of 8:30 PM
  • Full-Time and Part-Time opportunities available
  • At least one weekend day of availability is required
  • This is an in-office position and is not remote

What You'll Do

  • Answer incoming phone calls from guests contacting our joints.
  • Assist guests with placing orders over the phone.
  • Provide first-contact resolution whenever possible.
  • Review, investigate, and respond to guest feedback submitted through the Ovation platform.
  • Respond to guest emails promptly and professionally.
  • Research guest concerns by reviewing order details, receipts, transaction records, and available information.
  • Partner with restaurant management teams to investigate and resolve guest issues.
  • Issue appropriate guest recovery resolutions in accordance with company policies and guidelines.
  • Follow up with guests to ensure concerns are fully resolved.
  • Accurately document guest interactions, concerns, and resolutions in designated systems.
  • Monitor and maintain response-time goals across phone, email, and online feedback channels.
  • Escalate complex guest concerns to leadership when necessary.
  • Identify recurring guest concerns and communicate trends to leadership.
  • Assist guests with loyalty and rewards program questions.
  • Maintain confidentiality of guest and company information.
  • Perform other duties as assigned.

What We're Looking For

  • Strong verbal and written communication skills.
  • Exceptional customer service and interpersonal skills.
  • Ability to remain calm, professional, and empathetic when handling difficult situations.
  • Strong problem-solving and conflict-resolution abilities.
  • Ability to multitask and manage multiple communication channels simultaneously.
  • Excellent attention to detail and organizational skills.
  • Proficiency with email, word processing, spreadsheet software, and other business applications.
  • Positive attitude with a sense of urgency and commitment to guest satisfaction.
  • Ability to work independently while contributing to team goals.

Success in This Role

Successful Guest Recovery Representatives are passionate about hospitality, thrive in a fast-paced environment, and are committed to creating positive guest experiences. They are excellent listeners, effective communicators, and skilled at turning guest concerns into opportunities to build loyalty and trust.

Physical Requirements

Work is performed in an office environment and requires the ability to operate standard office equipment, computers, and keyboards. This position is considered sedentary work.

THIS IS NOT A REMOTE POSITION.



What City Barbeque employees say

Pay

Benefits

Hours and flexibility

Workplace

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