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61 Circa Jobs Hiring Near You

Circa Las Vegas

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.50 - $19/hr

Call Center Agent As a Call Center Agent, you will serve as the first point of contact for guests calling Circa Hospitality Group. Your responsibilities include making room reservations, managing ...

Circa 1886

Lead Sauté

Charleston, SC · On-site

$20 - $24/hr

Circa 1886 is currently searching for a Lead Saute. We are a fine dining restaurant and having a background in this environment is important to this position. Creativity is encouraged!! The ideal ...

Circa 1886

Host/Hostess

Charleston, SC

Circa 1886 is looking for a host/hostess to work evening dinner hours from approximately 4p.m.-10p.m. The ideal candidate must have flexible availability for 3-4 shifts per week including weekends ...

Circa 1886

Lead Saute

Charleston, SC

$16.25 - $20.50/hr

Circa 1886 is currently searching for a Lead Saute. We are a fine dining restaurant and having a background in this environment is important to this position. Creativity is encouraged!! The ideal ...

Circa 1886

Host/Hostess

Charleston, SC · On-site

$16/hr

Circa 1886 is looking for a host/hostess to work evening dinner hours from approximately 4p.m.-10p.m. The ideal candidate must have flexible availability for 3-4 shifts per week including weekends ...

CIRCA

Client Experience Coordinator

Beverly Hills, CA · On-site

$21 - $28/hr

We are Worthy & CIRCA Jewels. Our combined businesses are here to remake the world of pre-owned luxury jewelry. We use our expertise, technology, and connections to get jewelry sellers the absolute ...

Circa 1886

Lead Saute

Charleston, SC · On-site

$20 - $24/hr

Circa 1886 is currently searching for a Lead Saute. We are a fine dining restaurant and having a background in this environment is important to this position. Creativity is encouraged!! The ideal ...

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Infographic showing various job openings at Circa in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 70% Physical, 24% Hybrid, and 6% Remote job distribution.

CHG - Call Center - Agent

Circa Las Vegas

Las Vegas, NV • On-site

$14.50 - $19/hr

Other

Medical, Dental, Vision, PTO

Re-posted 19 days ago

Job description

Call Center Agent

As a Call Center Agent, you will serve as the first point of contact for guests calling Circa Hospitality Group. Your responsibilities include making room reservations, managing inquiries, and routing calls to the appropriate departments. You'll play a critical role in ensuring smooth communication and delivering outstanding service to guests across all properties.

Key Responsibilities:

  • Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.
  • Act as a central operator by efficiently directing calls to the appropriate departments across all three properties.
  • Maintain up-to-date knowledge of hotel amenities, room types, rates, promotions, and property-specific details.
  • Navigate computer systems and software to access and manage customer data accurately.
  • Ensure a high level of professionalism and accuracy in all guest interactions.
  • Handle escalated or difficult calls with patience, empathy, and professionalism.
  • Perform data entry, and record-keeping as assigned.
  • Adhere to all company policies, procedures, and regulatory standards.
  • Meet and exceed quality assurance goals, productivity benchmarks, and customer satisfaction metrics.
  • Prioritize tasks and manage time effectively in a fast-paced, ever-evolving environment.
  • Stay current with internal updates, changes to procedures, and new promotions.

Qualifications:

  • Experience: Previous call center or customer service experience required.
  • Communication Skills: Strong verbal and written communication abilities. Bilingual (English/Spanish) is a plus.
  • Technical Skills: Ability to navigate multiple computer applications and phone systems with ease.
  • Problem-Solving: Strong judgment and perceptiveness with the ability to analyze issues and resolve them quickly and efficiently.
  • Interpersonal Skills: Ability to build rapport with guests and maintain composure under pressure.
  • Organizational Skills: Excellent attention to detail and multitasking abilities.
  • Flexibility: Willingness to work varying shifts, including weekends and holidays, based on business needs.
  • Adaptability: Open to change, coachable, and quick to adjust to new procedures or environments.

Benefits:

  • Competitive hourly pay
  • Health, dental, and vision insurance
  • Paid time off
  • Opportunities for growth and advancement
  • Employee discounts at Circa Hospitality Group properties

About Circa Hospitality Group:

Circa Hospitality Group is a dynamic and fast-growing company committed to creating exceptional guest experiences across all of our properties. Known for innovation and excellence in hospitality, we are building a centralized Call Center that will serve as the communication hub for all three of our properties. We're looking for professional, proactive, and customer-focused individuals to join our team as Call Center Agents.

Disclaimer:

This job description is intended to convey information essential to understanding the scope of the Call Center Agent role. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the position. Management may modify duties and responsibilities as needed to meet the evolving needs of the company.

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