Charlie Health
Charlie Health

25 Charlie Health Director Of Operations Jobs Hiring Near You

$54 - $66/hr

Monday-Friday, 9 AM - 5 PM (W-2) At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus ...

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$54 - $66/hr

Monday-Friday, 9 AM - 5 PM (W-2) At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus ...

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Charlie Health Jobs Information

Do workers at Charlie Health get paid breaks?

No. Most people don’t get paid breaks.
80% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and February 2026.

Does Charlie Health pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and May 2026.

At Charlie Health, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
38% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and May 2026.

Is the health insurance from Charlie Health affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Charlie Health?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Charlie Health?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and May 2026.

Do Charlie Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and February 2026.

Do jobs at Charlie Health spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.

How easy is it to take sick days at Charlie Health?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Charlie Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people at Charlie Health get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and March 2026.

Is it stressful to work at Charlie Health?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people at Charlie Health enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Charlie Health recommend working with their team?

Most people recommend working with their team.
75% of people report that they would recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get enough training when they start at Charlie Health?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get support to advance at Charlie Health?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people think Charlie Health’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
55% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and May 2026.

Do workers feel well informed about how Charlie Health is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and May 2026.
Infographic showing various Director Of Operations job openings at Charlie Health in the United States as of August 2026, with employment types broken down into 39% Full Time, and 61% Part Time. Highlights an 53% Physical, 8% Hybrid, and 39% Remote job distribution.

Director of Revenue Operations, Systems & Automation

Charlie Health

New York, NY • On-site

$182K - $258K/yr

Full-time

Re-posted 14 days ago


Charlie Health rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

About the Role

The Director of Revenue Operations will own the systems, data, and workflows that power Charlie Health's Go-To-Market engine. This role is responsible for designing and scaling the tooling, technology, and data infrastructure that enable GTM teams to operate efficiently, make better decisions, and deliver an exceptional experience to referral partners.

This leader will work closely with Sales, Admissions, Growth Strategy, Engineering, Product, Design, and Salesforce Engineering to modernize GTM workflows, improve visibility into performance, and lead our GTM AI initiatives to drive the business forward..
We're a team of passionate, mission-driven professionals eager to take on the behavioral health crisis and build scalable solutions that expand access to care. If you're energized by complex problem-solving and want to shape how growth is planned and executed, we encourage you to apply.

Responsibilities

GTM Tooling & Technology

  • Own the GTM technology strategy across Sales, Outreach, Admissions, and Partnerships
  • Evaluate, implement, and optimize tools to streamline workflows and improve GTM performance (e.g., CRM enhancements, AI tools  and automation platforms)
  • Drive tool adoption, enablement, and ROI measurement across GTM teams

Data Infrastructure & Reporting

  • Own the data infrastructure supporting GTM performance reporting
  • Partner with Analytics and Engineering to ensure clean, reliable, and well-modeled GTM data
  • Define and maintain standard GTM metrics, dashboards, and reporting logic

Salesforce & Engineering Partnership

  • Serve as the primary GTM partner to Salesforce Engineering
  • Translate GTM workflow needs into clear technical requirements and prioritization
  • Work cross-functionally with Engineering, Product, and Design to ship scalable GTM workflow improvements

RevOps Operating Model

  • Establish intake, prioritization, and delivery processes for RevOps initiatives
  • Balance speed, scalability, and system integrity across GTM systems and workflows

Qualifications

  • 7-10+ years of experience, ideally including:
  • Prior experience in Revenue Operations, Sales Operations, Product, Engineering, GTM Operations, or Business Operations roles
  • Hands-on ownership of CRM systems (Salesforce), GTM tooling, and workflow automation
  • Experience partnering closely with Engineering, Product, and Analytics teams
  • Experience building and maintaining GTM reporting and data infrastructure
  • Strong cross-functional collaboration with Sales, Growth Strategy, and Marketing teams
  • Highly proficient in Excel / Google Sheets
  • Working knowledge of SQL and data modeling concepts
  • Experience with BI tools (e.g., Tableau, Looker, Hex)
  • 2+ years of people management experience preferred
  • Proven ability to lead through influence across highly cross-functional teams
Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $151,000 - $215,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $182,000 - $258,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.


What Charlie Health employees say

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Benefits

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