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Senior Change Lead

Job Level: W2T Consultant

Job Location: Remote Only

Travel Expectations: None

Job Classification: Temporary (W2T)

Join Centric Consulting - A Culture You'll Love

At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry - celebrating individuals, collaboration, and lifelong friendships.

The Senior Change Lead will drive organizational change management (OCM) activities supporting ODCP across in scope markets, beginning with Mexico. This role partners closely with program leadership, IT, business stakeholders, and teams supporting TPM and REX to ensure effective change planning, readiness, and adoption.

This is a senior, hands on delivery role requiring deep experience in change management and the ability to operate within a complex, matrixed transformation environment.

In this role, you will:

• Change Management Leadership
  • Lead end to end OCM activities, including stakeholder impact assessment, change strategy, communications alignment, and adoption planning
  • Conduct stakeholder analysis and change impact assessments
  • Monitor and report on business readiness across markets
  • Partner with program and market leads to track readiness, risks, and adoption progress
  • Support deployment planning and cutover readiness activities
• Communications & Engagement
  • Define and execute the Communications and Engagement Plan
  • Develop communications and engagement materials tailored to market needs
  • Ensure alignment with related initiatives (e.g., TPM, REX) to create a cohesive experience for stakeholders
• Learning & Enablement
  • Conduct learning needs assessments
  • Develop limited enablement materials (job aids, quick reference guides, supplemental support content)
  • Align learning and change approaches to ODCP deployment requirements
• Leadership Support
  • Provide regular status updates, insights, and risk escalations to program leadership
  • Partner with senior stakeholders to ensure clarity, alignment, and decision support

Who You Are:

• Senior level practitioner with 10+ years of Organizational Change Management experience
• Experience supporting large, integrated technology or planning transformations across multiple markets
• Proven ability to operate independently and lead work within complex, matrixed environments
• Strong stakeholder management skills and comfort embedding within an existing transformation team
  

Total Rewards:

We proudly offer competitive compensation, and a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being. Benefits offered include health, dental & vision coverage, 401(k) with company match, life insurance, self-managed PTO, paid holidays, parental leave, and other unique incentives that celebrate your accomplishments. We also offer access to many voluntary benefits such as Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Legal Services, as well as discounts on home, auto and pet insurance

• Remote and Hybrid Work
• Time Off When You Need It
• Benefits That Flex
• Professional Development

While benefits eligibility may vary for roles that are non full-time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you'll be part of a collaborative environment where every team member contributes to our shared success.

Who We Are:

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what's best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we're committed to solving clients' toughest problems and delivering on our mission of providing unmatched experiences.

Our purpose at Centric Consulting is to bringunmatched experiencesto clients and employees. These aren't just words we use - it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.

What Makes Centric a Great Place to Work?

We know that creating and sustaining an authentically welcoming culture requires that we all play a part inpromotingdiversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bringour mission and core valuesto life, working together to provide the highestqualityservices to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws.

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.