49 Cdk Global Network Engineer Jobs Hiring Near You

FieldBased Position: To be considered, candidates must reside in the New Jersey area. This role requires 100% travel, including Monticello, NY; Wyckoff, NJ; White Plains, NY; and surrounding or other areas, based on business needs.

About US

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Visitwww.cdkglobal.com

AtCDK Global, we are focused on connections that allow us to deliver world-class software, support, and data insights. Our values define who we are and how we show up for each other, our customers, and our communities. Our values: StayCurious,OwnIt, BeOpen, CreatePossibilities

Position Summary

Provides high quality installations, and prompt corrective and preventative maintenance on client hardware sold and supported by CDK

Responsibilities

• Perform Daily functions using WFM device to update service and installation cases. (95-100%)

• Receive and accept service and install cases Update ETA information within specified ETA guidelines Log times using WFM timer functions for Shop, Travel, Onsite, Repair, Audit Create and Update Parts Requests as required (receipt / return ) Close and Updates cases including any Asset Changes Perform Asset Inventory of client sites as required during installs

• PC (85-95% Competency) Diagnostics Component replacement Operating System or System Image BIOS & Configuration Virus Protection - AV Loads Use of diagnostic tools PC Upgrades SIA Loads Drive Loads Drive Loads

• Dot Matrix (85-95% Competency) Change Configs/Default Replace Print Head Replace FRU Replace Cables Replace OCP and/or switches Replace or adjust Platen Replace Motor/belts/sensors Replace tractors

• Lasers 85-95% Competency) Change Configs from Menu/Default Replace Fuser/toner/PS Resolve paper jam issues replace/clean rollers Troubleshoot and replace FRU's "Higher Repair" to Swap ratio

• Spooler Setup/Maintenance (85-95% Competency) Master Spooler procedures, redirect printing

• Hardware Installation (85-95% Competency) Presite Procedures Design Procedures Hardware Install Hardware Relocation Quality Procedures Client interfacing Install Certification

• Snapon Support (95-100% Competency) Loading procedures Licensing Workstation Setup SLA

• Driving Customer interaction Revenue (85-95% Competency) 3rd Party PC Maintenance Maintenance Resign T & M PC Sales w Maintenance

• Field Troubleshooting Skills (85-95% Competency) First Call Resolution - Tshooting effectiveness New Products - Stay current OTA

• Network (85-95% Competency) Troubleshoot and Repair Wired LAN Troubleshoot WANs Troubleshoot and repair wired bridges Add changes to CDM General Policy Adherence IP and Subnets Configuring Routers NDC Model Cabling (OSI Layer one) Terminal Server procedures CCNAConfiguring Routers Advanced Model Adhere to NAT policies & procedures, access lists Dial on Demand -Advanced router issues Vlan Config Site to site VPN Security VPN Concentrator SDWAN (Cloud Connect) IPT Phone Handset IPT TS IPT Call Manager IPT Router

• Wireless Implementation (85-95% Competency) Wireless Site Survey (Active/Passive) Access Point Coverage/Configuration and Wireless Bridge Implementation

• Using CDK Tooling (85-95% Competency) Proton, Heisenberg, Ekahau, Meraki Dashboard, Salesforce, VeloCloud Orchestrator, Microsoft 365, Case Management System

• Active listening 85-95% Competency) Demonstrated Active listening Skills

• Conflict Resolution (95-100% Competency) Client interaction Team Interaction

• Spares Inventory Maintenance - Scan all items during quarterly count

• Social Style (95-100%) Proper Attire - Business Casual Personal Hygiene

• The role may require work after 5pm and weekends and holidays.

• 100% travel is required for this role, which may also require work after 5:00 PM, including weekends and holidays, based on business needs to support the responsibilities of the role.

Qualifications

• Adaptability, Process/Project Management/Independent Discipline, Communication Skills (Proper Method), Alignment, Collaboration, Results Orientation, Ethics/Integrity, Service Orientation/Client Focus, Innovation Talent Development, Performance Management

• Technical Skills required to perform essential functions

• Adaptability, Process/Project Management/Independent Discipline, Communication Skills (Proper Method), Alignment,

• Collaboration, Results Orientation, Ethics/Integrity, Service Orientation/Client Focus, Innovation Talent Development,

• Performance Management

• Drivers License is required

Preferred Qualifications

• Associate's Degree or Equivalent Experience, Industry Standard PC & Network Certifications

• Familiarity with CDK's org structure, solutions, implementation and service models

• SaaS experience preferred but not required

• Some automotive knowledge (Areas of the dealership and Dealer workflows)

Hourly Compensation Range: $32.00/hour - $39.00/hour

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

• Paid Time Off (PTO)

• 401K Matching Program

• Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CDK retains the right to change or assign other duties to this position as needed.