60 Caterpillar Product Support Representative Jobs Hiring Near You

Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Kickstart Your Career with Caterpillar!
Launch your career where strategy, technology, customer success, and innovation come together.
At Caterpillar, we do more than build machines. We build the infrastructure that powers the world. When you join Caterpillar, you become part of a global team creating stronger, more sustainable communities through innovation, collaboration, and customer-focused solutions.
If you're ready to learn, grow, and make an impact early in your career, this is where your journey begins.
🌎 About the Program
The Field Representative Development Program is a structured development experience designed to prepare early-career professionals for field-based roles supporting Caterpillar dealers and customers around the world.
Participants gain a broad understanding of Caterpillar's products, services, customers, and dealer network while developing the business, technical, and relationship-building skills necessary for long-term success.
🚀 Program Overview

• 1-3 year structured development program
• Personalized development plan and coaching
• Hands-on learning experiences across multiple business areas
• Exposure to Caterpillar products, services, and dealer operations
• Preparation for a field-based representative career path

📘 Your Development Journey
13-Week Immersive Training Experience
Your development begins with a 13-week in-person training experience in Peoria, Illinois, where you will:

• Build foundational knowledge of Caterpillar products, services, and industries
• Develop sales, technical, communication, and leadership skills
• Learn how Caterpillar partners with dealers and customers to solve complex challenges
• Network with peers, leaders, and subject matter experts across the organization

Rotational Experiences
Following training, participants complete developmental assignments designed to broaden their business knowledge and industry expertise, including exposure to:

• Product and service support
• Customer and dealer engagement
• Commercial and business strategy
• Marketing and sales operations

These experiences prepare participants for a long-term career supporting Caterpillar dealers and customers in the field.
💼 What You Will Do
As a participant, you will:

• Develop expertise in Caterpillar products, services, and customer solutions
• Participate in technical, commercial, and professional development training
• Collaborate with cross-functional teams across Caterpillar
• Support dealer and customer success through relationship management and problem solving
• Gain broad exposure to Caterpillar's global business operations
• Build the foundation for a field-based representative role

🎯 Representative Career Paths
Industry Technical Representative (ITR)
Provides technical expertise to resolve customer challenges while supporting Caterpillar dealers and customers in the field.
Industry Sales Representative (ISR)
Leads machine or engine sales activities within a specific industry segment while supporting dealer sales performance and growth.
Aftermarket Sales Representative (ASR)
Supports Caterpillar's services growth strategy through parts, service, and aftermarket sales initiatives.
Industry Aftermarket Representative (IAR)
Partners with dealers to improve service operations, customer support, and aftermarket business performance.
Rental Representative
Supports dealer rental operations by identifying opportunities to improve performance, processes, and profitability.
Product Support Operations Representative (PSOR)
Focuses on product support strategies and operational excellence initiatives that enhance dealer and customer experience.
Marketing & Sales Operations Representative (MSOR)
Uses business insights and analytics to improve commercial processes, marketing effectiveness, and sales execution.
Digital Adoption Representative (DAR)
Supports implementation and adoption of Caterpillar's digital solutions, connected technologies, and data-driven tools.
🎓 What You Bring
We're looking for motivated students and recent graduates who are excited to learn, collaborate, and build a rewarding career serving Caterpillar customers and dealers.
Skills That Set You Apart
Customer Focus
Build trust, understand customer needs, and deliver meaningful solutions.
Problem Solving
Analyze challenges, think critically, and identify effective solutions.
Communication
Communicate clearly and confidently with a variety of audiences.
Collaboration & Initiative
Build strong relationships, take ownership, and continuously learn and adapt.
✅ Basic Qualifications

• Bachelor's degree in Business, Marketing, Engineering, or a related field (or equivalent experience)
• Minimum GPA of 2.8/4.0 (if applicable)
• Willingness to travel up to 50-75%
• Willingness to relocate domestically based on business needs
• Must be authorized to work in the United States now and in the future

Please note: Sponsorship is not available for this position.
📌 Additional Program Details

• Program Start Dates: February 2027, June 2027, and September 2027
• Training Location: Peoria, Illinois
• Relocation Assistance: Available

🎁 What You'll Gain

• Dedicated coaching and mentoring
• Personalized development opportunities
• Comprehensive technical, business, and leadership training
• Exposure to multiple business functions and career paths
• A strong foundation for a long-term career at Caterpillar

📌 Application Requirement: Career Interests & Availability
To help us align candidates with available opportunities and training classes, please include a "Career Interests & Availability" section on your resume.
Please identify:
Preferred Representative Role(s)
Select one or more career paths that interest you:

• Industry Technical Representative (ITR)
• Industry Sales Representative (ISR)
• Aftermarket Sales Representative (ASR)
• Industry Aftermarket Representative (IAR)
• Rental Representative
• Product Support Operations Representative (PSOR)
• Marketing & Sales Operations Representative (MSOR)
• Digital Adoption Representative (DAR)

Available Start Date(s)
Please indicate which training class(es) you are available to attend:

• February 2027
• June 2027
• September 2027

Resume Example
Career Interests & Availability

• Preferred Role(s): Industry Sales Representative (ISR), Marketing & Sales Operations Representative (MSOR)
• Available Start Date(s): June 2027, September 2027

Candidates may select multiple role interests and start dates.
📬 Ready to Build the Future With Us?
Apply today and take the first step toward a rewarding career supporting Caterpillar customers, dealers, and communities around the world.
Help us identify the best opportunity for you! Before applying, be sure your resume includes a "Career Interests & Availability" section
Summary Pay Range:
$81,370.00 - $169,060.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position.
Posting Dates:
August 24, 2026 - September 25, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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