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Cardinal Group

74 Cardinal Group Customer Service Representative Jobs Hiring Near You

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Cardinal Group Jobs Information

What is it like to work at Cardinal Group?

Cardinal Group is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and expertise to drive business growth.

The company's team structure is designed to be agile and flexible, with cross-functional teams working together to achieve common goals, and a flat organizational hierarchy that encourages open communication and transparency.

Working at Cardinal Group may appeal to candidates who are looking for a challenging and rewarding career in a fast-paced industry, with opportunities to develop new skills, take on leadership roles, and contribute to the company's mission of delivering exceptional results and exceeding client expectations.

What makes Cardinal Group an attractive place to work?

Cardinal Group is a well-established and respected company in the industry, known for its commitment to delivering high-quality services and solutions. The company's workplace culture values innovation, collaboration, and open communication, providing employees with opportunities to grow professionally and contribute to meaningful projects. By joining Cardinal Group, individuals can expect to be part of a dynamic team that fosters a supportive and inclusive environment, offering opportunities for career advancement and personal growth.

Do workers at Cardinal Group Companies get paid breaks?

No. Most people don’t get paid breaks.
68% of people say they don’t get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Cardinal Group Companies pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
65% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and May 2026.

At Cardinal Group Companies, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
77% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and December 2025.

Is the health insurance from Cardinal Group Companies affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between June 2025 and September 2025.

Do people get paid time off at Cardinal Group Companies?

Most people get paid time off work.
68% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 38% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between February 2025 and May 2026.

Do workers at Cardinal Group Companies worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Cardinal Group Companies workers get to choose the shifts they work?

Most people get to choose which shifts they work.
85% report that they have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Cardinal Group Companies workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to get time off at Cardinal Group Companies?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

Do Cardinal Group Companies managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Cardinal Group Companies spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
31% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Cardinal Group Companies?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and May 2026.

Is a Cardinal Group Companies job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Cardinal Group Companies feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
35% of people say they’re not treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Cardinal Group Companies get to take their breaks without interruption?

Only some people get breaks without interruption.
37% of people report that their breaks get interrupted.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Cardinal Group Companies?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Cardinal Group Companies enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Cardinal Group Companies recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Cardinal Group Companies?

Most people didn’t get enough training when they started.
68% of people report they didn’t get enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Cardinal Group Companies?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Cardinal Group Companies’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
95% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Cardinal Group Companies is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Cardinal Group?
What are the most popular categories at Cardinal Group?
Infographic showing various Customer Service Representative job openings at Cardinal Group in the United States as of August 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution.

Customer Service Representative / Dispatcher

Unlimited Service Group

Albuquerque, NM • On-site

$20 - $26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Customer Service Representative/Dispatcher

Position at PriorityOne Group Customer Service Representative/Dispatcher Albuquerque, NM – This is a full-time, on-site position based at our headquarters. Are you looking for an opportunity to work in a fast-paced work environment for a company that provides critical services to thousands of customers? If so, we may be the right fit for you! PriorityOne Group is a full-service commercial kitchen equipment repair company. We provide emergency repair and preventative maintenance services to restaurants, QSRs, convenience stores, retailers, coffee shops, schools, medical facilities and more. Our areas of expertise include refrigeration, cooking, espresso, beverage, and water filtration equipment.

Job Responsibilities As a member of our Customer Service & Dispatch Team, you'll be at the heart of our operations, acting as the crucial link between customers and technicians. Your primary responsibilities will include communicating with customers by phone and email, and coordinating with technicians to ensure work orders are addressed promptly and accurately. In this role, you will assign service orders to the appropriate technician at the requested or available time, ensuring our customers receive courteous and efficient service. You must remain calm, clear, and in control at all times, especially in high-pressure situations. The ideal candidate is dependable, organized, and thrives in a fast-paced, constantly changing environment.

  • Customer Service: As a Customer Service & Dispatch Associate, most of your day will be spent in an office environment communicating with customers, technicians and other internal teams by phone, email, text or web-based systems.
  • Data Entry: Enter service requests into field service management system. Update customer, contact and ticket information in customer relationship management system.
  • Dispatch & Scheduling: Prepare schedules and routes based on location and service urgency. Ensure service locations are ready for technician visits.
  • Work Order Management: Continuously monitor the status of work orders including SLAs (service level agreement or contractual response times), resolve scheduling issues, and coordinate with other internal departments when work orders are delayed.

Basic Qualifications

  • Must be 18 years of age.
  • Completion of a satisfactory background check and drug screen required.
  • Experience in dispatch, customer service and/or restaurant management is a plus
  • Intermediate experience in Microsoft Office (Outlook, Excel, Word, Teams) and Microsoft Windows based software environments

Standout Qualifications

  • The best candidates will have at least 2 years of related customer service or dispatch experience to accelerate our on-the-job training processes
  • Exceptional work ethic and attention to detail
  • The ability to multi-task, think critically, and adapt
  • Strong organizational and time management skills
  • Ability to work independently with minimal direct supervision
  • Strong communication skills, both verbal and written

Compensation & Benefits:

  • Pay Range : $20.00 - $26.00 per hour based on experience.
  • Schedule : While PriorityOne Group operates 24 hours a day, 7 days a week, we generally schedule our Customer Service & Dispatch Associates in 8-hour shifts Monday to Friday between 7:00am and 5:00pm. We are willing to consider a Tuesday to Saturday schedule to expand our customer service team available hours.
  • Benefits : Medical, Dental, and Vision insurance, Paid time off (PTO), 401(k) with company match, On-the-job training and development opportunities.
  • Town Shares Program : Enjoy the benefits of our Town Shares Program, giving you the opportunity to share in the long-term financial success of our company as you grow with us!

PriorityOne Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply