ZipRecruiter

Log In

Caliber Holdings
Caliber Holdings

82 Caliber Collision Customer Service Manager Jobs Hiring Near You

Caliber Collision

Customer Service Consultant

Knoxville, TN · On-site

$18.75 - $23.50/hr

Service Center Kingston Pike JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Santa Fe, NM · On-site

$19.50 - $24/hr

Service Center Santa Fe - Siler Rd JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Name Withheld

Be Seen First

Customer Service Manager

Bradenton, FL · On-site

$60K - $74K/yr

We are seeking a Customer Service Manager to work with our established customers, and future new customers, to ensure we are reactive to their needs and requests. We are in the horticulture industry ...

Caliber Collision

Customer Service Consultant

Knoxville, TN · On-site

$18.75 - $23.50/hr

Service Center Knoxville - West JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Caliber Collision

Customer Service Consultant

Odessa, TX · On-site

$20 - $24.75/hr

Service Center Odessa JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Bi-Mart Corporation

Customer Service Manager

Seaside, OR · On-site

$19.60 - $21.20/hr

Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service Manager. About Bi-Mart Corporation: We've been a part of the Northwest for over 70 years. Bi-Mart ...

Copeland

Customer Service Manager

Saint Louis, MO · On-site

$75 - $105/hr

The Customer Service Manager is responsible for leading customer service operations and supporting service excellence across multiple customer-facing teams. This role oversees daily customer service ...

previous pagenext page

Showing results 61-80

All JobsCaliber Collision JobsCaliber Collision Customer Service Manager Jobs

Caliber Holdings Jobs Information

What is it like to work at Caliber Collision?

Caliber Collision is a company that values a customer-centric approach and a team-oriented culture, prioritizing collaboration and mutual respect among employees. The company operates a large network of repair centers, employing a diverse team of technicians, estimators, and customer service representatives who work together to deliver high-quality repairs and exceptional customer experiences. Working at Caliber Collision may appeal to individuals who value a fast-paced, dynamic work environment and are motivated by the opportunity to make a positive impact on customers' lives through their work.

What makes Caliber Collision an attractive place to work?

Caliber Collision is a leading auto body repair company with a strong reputation for delivering high-quality customer service and innovative repair solutions. The company offers a dynamic work environment that values collaboration, teamwork, and ongoing training and development opportunities, allowing employees to grow professionally and advance in their careers. By joining Caliber Collision, individuals can contribute to a company that prioritizes customer satisfaction, community involvement, and employee growth, making it an attractive choice for those seeking a stable and fulfilling career in the automotive repair industry.

Do workers at Caliber Collision get paid breaks?

No. Most people don’t get paid breaks.
72% of people say they don’t get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between September 2025 and August 2026.

Does Caliber Collision pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 103 people who took the Breakroom Quiz between September 2025 and August 2026.

At Caliber Collision, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
61% of people say they have to use vacation days when they’re out sick.
Based on data from 109 people who took the Breakroom Quiz between September 2025 and August 2026.

Is the health insurance from Caliber Collision affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 90 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get paid time off at Caliber Collision?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 118 people who took the Breakroom Quiz between September 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 61% of people with changing schedules find out their shifts one week or less ahead of time.
  • 27% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Caliber Collision worry about hours?

Some people worry about getting enough hours.
35% of people report they worry about getting enough hours.
Based on data from 98 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Caliber Collision workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 103 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Caliber Collision workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 59 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Caliber Collision?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 97 people who took the Breakroom Quiz between September 2025 and August 2026.

Do Caliber Collision managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 125 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Caliber Collision spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 95 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Caliber Collision?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 105 people who took the Breakroom Quiz between September 2025 and August 2026.

Is a Caliber Collision job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at Caliber Collision good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
46% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 35 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Caliber Collision feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 108 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Caliber Collision get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 83 people who took the Breakroom Quiz between September 2025 and August 2026.

Is it stressful to work at Caliber Collision?

Most people feel stressed here.
74% of people say they often feel stressed at work.
Based on data from 133 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Caliber Collision enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 101 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Caliber Collision recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 118 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get enough training when they start at Caliber Collision?

Some people didn’t get enough training when they started.
58% of people report they didn’t get enough training when they started working here.
Based on data from 108 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get support to advance at Caliber Collision?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 103 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people think Caliber Collision’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 106 people who took the Breakroom Quiz between September 2025 and August 2026.

Do workers feel well informed about how Caliber Collision is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 105 people who took the Breakroom Quiz between September 2025 and August 2026.

What other companies are hiring for Customer Service Manager jobs?

What are the most popular jobs at Caliber Collision?

Customer Service Manager

Americas Mailbox Inc

Box Elder, SD • On-site

$53K - $60K/yr

Full-time

Dental, Vision, Life, Retirement

Re-posted 22 days ago

Key responsibilities

  • Oversee daily customer service operations and ensure high-quality interactions across phone, email, and in-person channels.

  • Coach, develop, and supervise the customer service team, including training new employees and providing ongoing performance feedback.

  • Handle escalated customer concerns, resolve complex issues, and support process improvements to enhance the customer experience.

Job description

Customer Service Manager


Americas Mailbox

Location: Box Elder, South Dakota
Employment Type: Full-Time, On-Site
Schedule: Monday-Friday, 9:00 AM-5:00 PM
Compensation: $53,000-$60,000 per year, depending on experience


Position Summary

Americas Mailbox is seeking an experienced Customer Service Manager to lead and support our on-site customer service team.

The Customer Service Manager will be responsible for overseeing daily customer service operations, coaching and developing team members, resolving escalated customer concerns, and ensuring a consistently high level of service across phone, email, and in-person interactions.

This position works closely with other departments, including Mailroom, Accounting, Vehicle Registration, and Campground operations, to ensure customer needs are handled efficiently and professionally.


Key Responsibilities

Lead, supervise, and coach the on-site customer service team.
Oversee customer interactions by phone, email, and at the front desk.
Assist customers with mail-forwarding services, vehicle registration, campground-related inquiries, billing, and account questions.
Handle escalated or complex customer concerns and provide effective service recovery when necessary.
Monitor response times, follow-ups, and overall customer service quality.
Train new employees and provide ongoing coaching and performance feedback.
Establish and maintain effective customer service procedures and standards.
Work collaboratively with Mailroom, Accounting, Vehicle Registration, Campground, and other departments.
Identify opportunities to improve processes, efficiency, and the overall customer experience.
Help ensure the customer service department remains organized, responsive, and professional.


Qualifications

The ideal candidate will have:

Previous experience managing or supervising a customer service, front-desk, or office team.
Strong leadership and employee coaching skills.
Experience resolving escalated customer concerns and workplace conflicts.
Excellent written and verbal communication skills.
Strong organizational and time-management abilities.
The ability to manage multiple priorities while meeting deadlines.
Proficiency with email, spreadsheets, and basic office software.
The ability to learn company services and explain them clearly to customers.
Strong interpersonal skills and the ability to work effectively with multiple departments.
A professional, customer-focused approach to problem-solving.


Applicants must be authorized to work in the United States. Americas Mailbox is unable to provide employment visa sponsorship for this position.


This position also requires the ability to perform the physical requirements associated with working at a customer service/front-desk environment, including standing for extended periods when necessary.


Compensation & Benefits

$53,000-$60,000 per year, depending on experience
401(k)
Company-paid life insurance
Dental and vision insurance
Employee recognition and incentive programs
Company events and team activities
Opportunities for professional growth and advancement


About Americas Mailbox

Americas Mailbox provides mail-forwarding, vehicle registration, campground, and related services to customers throughout the United States.


Our team is committed to providing dependable, professional, and responsive service while maintaining a positive and collaborative work environment.


Equal Opportunity Employer

Americas Mailbox is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs without regard to legally protected characteristics.


How to Apply

Qualified candidates are encouraged to submit a resume for consideration. We look forward to hearing from experienced customer service professionals who are interested in leading a team and contributing to an excellent customer experience.

Apply