50 Breg Customer Service Representative Jobs Hiring Near You

Join Our Team and Keep Moving Forward with Breg! 

At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and support healthcare professionals. As a leader in the orthopedic industry, we provide innovative products, consulting, technology, and services that help people move forward with confidence.

We are currently seeking a Manager, Fulfillment Operations on 2nd Shift to join our team in Indianapolis, IN. If you thrive in a dynamic, multi-shift operations environment where innovation and impact go hand in hand, this is the opportunity for you.

Who You Are 

Has a strong ability to lead a diverse team, able to work in a fast-paced environment leading and controlling multiple projects, demonstrates the ability to delegate and follow-up; develops new ideas, systems and technology; ability to plan, execute, control and deliver; able to communicate effectively both written and verbal in English.

What You'll Do

• Ensures inbound schedules and fulfillment is received in a timely manner including replenishment and put away.

• Focuses on Lean Six Sigma development to ensure continuous improvement drives the expected results for safety, quality, and profitability.

• Actively manages shipping errors to include reporting, root cause analysis and corrective action, re-training, etc.

• Manages inventory management databases including the receipt, recording and delivery of all purchased materials.

• Maintains accurate inventory transaction records including daily cycle counts and root cause analyses.

• Creates and maintains a work environment that prioritizes safety above all else. Drives the implementation of company-wide safety education campaigns, proactively seeks out and remedies safety-related issues within the fulfillment space. Represents Fulfillment on the company-wide safety committee.

• Prioritizes building and maintaining professional relationships with other leaders in the business to include Customer Care, Fulfillment, Human Resources, Manufacturing and Sales.

• Provides oversight of international shipping operations to maximize efficiency and minimize errors. Interfaces regularly with International Sales team to understand demand forecasts.

• Serves as a backup to the Director, Fulfillment Operations leader.

• Responsible for selecting, developing, and managing the performance of exempt and non-exempt staff, including ongoing coaching and recalibration to ensure alignment with organizational goals.

• Maintain appropriate staffing levels and resource allocation.

• Ensure administrative tasks associated with timekeeping, pay, performance, policy administration and other matters related to employment.

• Assesses staff and provides timely and consistent feedback regarding technical proficiency and effectiveness.
• Provides constructive feedback, guidance, and reinforcement to employees regarding job performance.

• Works with staff to identify work goals and create individual development plans.

• Evaluates training programs to ensure content meets staff

What You Bring

• Bachelor’s degree in an applicable field of study and 5+ year’s relevant experience or an equivalent combination. Relevant experience typically includes materials, inventory control, warehouse, distribution, logistics and freight, and manufacturing date systems.
• Knowledge of warehousing and forklift operations; safety, and business practices. Warehouse Worker/Forklift Certification required.
• Knowledge of warehouse equipment operation, and usage of computerized information management systems for warehousing, ideally Oracle required.
• Knowledge of Lean methodology and Demand Pull systems preferred.
• Computer proficient to include web browser/internet search, MS Outlook, Word and Excel capabilities. Technical competence includes the ability to learn new software and systems.
• International Shipping experience advantageous.
• Fluency in English and Spanish preferred.

Why Breg?

At Breg, we invest in our people and culture. We offer:

• Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, effective the first of the month after hire.
• Work-Life Balance: Paid Time Off (PTO) and company-paid holidays.
• Growth & Development: Opportunities for professional advancement within a company that values your contributions.
• Commitment to Diversity & Inclusion: Breg is proud to be an Equal Employment Opportunity employer, fostering a diverse and inclusive workplace.
• For more information regarding Company benefits, please see https://www.breg.com/benefits

Compensation

Salary Range: $98,900.00 - $133,700.00 a year

Actual compensation is determined by factors such as experience, skills, and business needs. This range reflects the minimum and maximum target range for new hire base salary/pay across all US locations. Actual pay is based on many factors unique to each candidate, including but not limited to geographical location, work experience, skill set, relevant trainings and certifications, and business needs. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus.

Ready to Move Forward? 

If you’re ready to be part of a company that is redefining orthopedic care, apply today at www.breg.com/careers. 

Breg is an Equal Employment Opportunity Employer and dedicated to a diverse work force and Drug Free work environment. EOE/Minorities/Females/Vet/Disabled are encouraged to apply. 

Applicants must be currently authorized to work in the United States on a full-time basis. The Company will not sponsor applicants for work visas for this position.

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