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40 Breg Customer Service Jobs Hiring Near You

Breg

Supervisor Credit & Collections

Carlsbad, CA · On-site

$82K - $92K/yr

At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and ... and customer service. • Computer proficient to include web browser/internet search, MS Outlook ...

Breg, Inc.

Solution Specialist

Birmingham, AL

$60K - $75K/yr

At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and ... customer service and align with Field Service operations. * Provides feedback on market dynamics ...

New

Breg

Supervisor Credit & Collections

Carlsbad, CA

$82K - $92K/yr

At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and ... and customer service. • Computer proficient to include web browser/internet search, MS Outlook ...

Breg

Product Manager (DME/Orthopedic)

Carlsbad, CA

$125.90K - $156.50K/yr

Develops channel level strategies to drive product sales through Breg services/solutions * Makes decisions with acute focus on driving customer loyalty and growth * Drives revenue and profitability ...

Breg

Field Inventory Specialist

Denver, CO · On-site

$18 - $22.75/hr

... and services that help people move forward with confidence. We are currently seeking a Field ... Responsible for implementing inventory policies and procedures at Breg's Billing Customer accounts ...

Breg, Inc.

Supervisor Credit & Collections

Carlsbad, CA

$82K - $92K/yr

At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and ... and customer service. • Computer proficient to include web browser/internet search, MS Outlook ...

Breg

Warehouse Lead

Indianapolis, IN · On-site

$22.82 - $30.82/hr

At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and ... Provides support to Customer Support to locate late or missing shipments. * Plans and requisitions ...

Breg

Supervisor, Health Information Management

Chicago, IL · On-site

$54.40K - $74K/yr

Partners with Breg Sales, Service, and customers to resolve missing documentation and intake issues, communicating trends, risks, and operational concerns to management to support departmental and ...

Breg

Product Manager (DME/Orthopedic)

Carlsbad, CA · On-site

$125.90K - $156.50K/yr

Develops channel level strategies to drive product sales through Breg services/solutions * Makes decisions with acute focus on driving customer loyalty and growth * Drives revenue and profitability ...

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All JobsBreg Customer Service Jobs

BREG Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the most popular jobs at Breg?
What are the most popular categories at Breg?
Infographic showing various Customer Service job openings at Breg in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, and 8% Hybrid job distribution.
Field Service Representative (Pensacola)

Field Service Representative (Pensacola)

Breg

Pensacola, FL • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 16 days ago

Breg rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Join Our Team and Keep Moving Forward with Breg!
At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and support healthcare professionals. As a leader in the orthopedic industry, we provide innovative products, consulting, technology, and services that help people move forward with confidence.
We are currently seeking a Field Service Representative in the Pensacola, FL area to join our team. If you thrive in a dynamic environment where innovation and impact go hand in hand, this is the opportunity for you.
Who You Are
You are a forward-thinking professional who values collaboration, innovation, and making a meaningful difference. You bring expertise in your ability to demonstrate ownership and accountability; the ability to plan, execute, control and deliver; communicate effectively both written and verbal.
What You'll Do
As a Field Service Representative, you will:
  • Performs the delivery and set up of ancillary equipment.
  • Performs the measuring and fitting of orthopedic products; fits/instructs patients in other ancillary DME products.
  • Provides inventory management services to customers, including ordering and returning product as needed. Provides delivery estimation dates and ongoing communication.
  • Prepares, gathers and submits paperwork for insurance billing purposes ensuring accuracy and timeliness of receipt. Treats Protected Health Information (PHI) with the strictest confidentiality in accordance with HIPAA standards.
  • Ensures highest standard of patient care is provided to all patients, including adequate follow-up with patients and physicians, where required.
  • Evaluates orthotic device on patient and makes adjustments to assure fit, function, and quality of work.
  • Utilizes Breg Vision and Breg Claims System as applicable to support daily operations.
  • Prepares daily, weekly and monthly reports for management review. Analyses reports and data for trends and patterns. Suggests areas for improvement including processes and procedures.
  • Collaborate with cross-functional teams to drive excellence in patient care and business solutions.

What You Bring
  • Minimum high school diploma or equivalent required. Bachelor's degree in kinesiology or sports medicine, or applicable trade certificate is strongly preferred.
  • Some experience desired, but not required. Applicable experience typically includes patient care, customer service, inventory, benefits, insurance billing or other related service oriented work.
  • Computer proficient to include web browser/internet search, MS Outlook, Word and Excel capabilities. Technical competence includes the ability to learn new software and systems.
  • Must have a valid driver's license and safe driving record.
  • May be required to have a personal vehicle that meets company standards.
  • Breg's Medicare accreditation status requires its employees in close physical contact with patients (Direct Care) to maintain certain immunizations, health screenings and related trainings, criminal and motor vehicle records, and valid automobile insurance.
  • A passion for innovation and a commitment to Breg's mission to Keep Moving Forward.

Work schedule includes...
  • Work schedule may include variable start/end times outside of the company's standard business hours of 8:00 a.m. - 5:00 p.m. On-call hours may be required which may include nights and weekends.
  • Domestic travel up to 80%; Minimal out of state travel 5%

Why Breg?
At Breg, we invest in our people and culture. We offer:
  • Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, effective the first of the month after hire.
  • Work-Life Balance: Paid Time Off (PTO) and company-paid holidays.
  • Growth & Development: Opportunities for professional advancement within a company that values your contributions.
  • Commitment to Diversity & Inclusion: Breg is proud to be an Equal Employment Opportunity employer, fostering a diverse and inclusive workplace.
  • For more information regarding Company benefits, please see https://www.breg.com/benefits

Compensation
Salary Range: $18.00-$25.00/hr. Actual compensation is determined by factors such as experience, skills, and business needs. This range reflects the minimum and maximum target range for new hire base salary/pay across all US locations. Actual pay is based on many factors unique to each candidate, including but not limited to geographical location, work experience, skill set, relevant trainings and certifications, and business needs. The base pay range is subject to change and may be modified in the future. This role may also be eligible for a variable comp plan with an annual target at plan of $2,000, paid out on a quarterly basis.
Ready to Move Forward?
If you're ready to be part of a company that is redefining orthopedic care, apply today at www.breg.com/careers.
Breg is an Equal Employment Opportunity Employer and dedicated to a diverse work force and Drug Free work environment. EOE/Minorities/Females/Vet/Disabled are encouraged to apply.
Applicants must be currently authorized to work in the United States on a full-time basis. The Company will not sponsor applicants for work visas for this position.
#LI-KB1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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