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50 Breg Customer Service Representative Jobs Hiring Near You

Breg, Inc.

Patient Service Representative I

Dallas, TX · On-site

$17.25 - $22/hr

At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and ... Must be able to engage with patients and provide excellent customer service even in escalated ...

Breg

Associate Sales Representative I

Chattanooga, TN

$55K - $60K/yr

We are currently seeking an Associate Sales Representative in Chattanooga, TN. If you thrive in a ... Understands customer challenges and offers solutions from Breg's portfolio of products and services ...

Breg

Associate Sales Representative I

Chattanooga, TN · On-site

$55K - $60K/yr

We are currently seeking an Associate Sales Representative in Chattanooga, TN. If you thrive in a ... Understands customer challenges and offers solutions from Breg's portfolio of products and services ...

Breg

Support Services Tech II

Indianapolis, IN

$35K - $44K/yr

At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and ... Help Desk experience and or customer-facing service experience are required. • Strong ...

Breg

Support Services Tech II

Indianapolis, IN · On-site

$29 - $32/hr

At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and ... Help Desk experience and or customer-facing service experience are required. • Strong ...

Breg

DME Coordinator

South Bend, IN · On-site

$18.75 - $25.50/hr

... Breg (e.g., Vision) systems and product utilization. * Collaborates with cross-functional teams (e.g., Solutions, Sales, Field Operations, Customer Care) to resolve issues and enhance service ...

Breg

DME Coordinator

South Bend, IN · On-site

$48K - $50K/yr

... Breg (e.g., Vision) systems and product utilization. * Collaborates with cross-functional teams (e.g., Solutions, Sales, Field Operations, Customer Care) to resolve issues and enhance service ...

Breg, Inc.

Support Services Tech II

Indianapolis, IN

$35K - $44K/yr

At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and ... customer-facing service experience are required. * Strong presentation skills are required.

Breg, Inc.

DME Coordinator

South Bend, IN

$18.75 - $25.50/hr

... Breg (e.g., Vision) systems and product utilization. * Collaborates with cross-functional teams (e.g., Solutions, Sales, Field Operations, Customer Care) to resolve issues and enhance service ...

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BREG Jobs Information

Does Breg pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and July 2026.

At Breg, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and July 2026.

Do people get paid time off at Breg?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.

Do workers at Breg worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and July 2026.

How easy is it to get time off at Breg?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and July 2026.

Do Breg managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and July 2026.

Do jobs at Breg spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and July 2026.

How easy is it to take sick days at Breg?

Some people find it hard to take sick days.
43% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Breg feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
60% of people say they’re not treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and July 2026.

Do people at Breg get to take their breaks without interruption?

Only some people get breaks without interruption.
43% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and July 2026.

Is it stressful to work at Breg?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Breg enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Breg recommend working with their team?

Not many people recommend working with their team.
86% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people get enough training when they start at Breg?

Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people get support to advance at Breg?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people think Breg’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and July 2026.

Do workers feel well informed about how Breg is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Breg?

What are the most popular categories at Breg?

Infographic showing various Customer Service Representative job openings at Breg in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Patient Service Representative I (Greater Cincinnati)

Breg

Cincinnati, OH • On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 14 days ago

Breg rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Join Our Team and Keep Moving Forward with Breg!
At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and support healthcare professionals. As a leader in the orthopedic industry, we provide innovative products, consulting, technology, and services that help people move forward with confidence.
We are currently seeking an Patient Service Representative I in the Greater Cincinnati, Ohio area. If you thrive in a dynamic environment where innovation and impact go hand in hand, this is the opportunity for you.
Who You Are
You are a forward-thinking professional who values collaboration, innovation, and making a meaningful difference. You bring expertise in the ability to plan, execute, control and deliver. Must be an effective communicator both in writing and verbally. Must be able to engage with patients and provide excellent customer service even in escalated situations.
What You'll Do
  • Educates physicians and clinical staff on Breg's orthopedic bracing and supply program, serving as a resource on product options, equipment use, and specialized applications.
  • Demonstrates and maintains competency in the fitting and use of Breg products in alignment with training requirements, clinical guidelines, and company standards.
  • Accurately measures and fits patients with orthopedic soft goods and functional bracing, providing clear instructions on proper use and care and communicating expected outcomes to both patients and healthcare providers (HCPs).
  • Delivers exceptional patient service and timely follow-up in accordance with company policies, procedures and management expectations.
  • Coordinates orthopedic bracing product logistics and replenishment, proactively maintaining inventory levels at assigned accounts and managing inventory transfers and reconciliation activities.
  • Proactively reduces stagnant inventory by removing and processing expired, damaged, or unsellable products in accordance with company policy.
  • Delivers comprehensive inventory management support to customers, including ordering and returning product, and providing ongoing communication and timely updates regarding estimated delivery.
  • Supports order fulfillment activities and ensures all documentation is complete and accurate for each account.
  • Ensures product displays, storage areas, and inventory spaces meet Breg's operational standards.
  • Provides onsite support for product recalls, audits, and/or field communication initiatives.
  • Ensures all required inventory counts are completed on time and accurately, supporting inventory reconciliation and compliance efforts.
  • Prepares, compiles, and submits insurance billing documentation in compliance with established internal standards and submission requirements, ensuring all documentation is complete, accurate, and submitted within required timelines.
  • Reviews and works pending claims by retrieving required missing information from customers, identifying and escalating trends in documentation deficiencies, and utilizing systems such as Power BI, Breg Vision, and the Breg Claims System (BCS) to support daily operations and improve billing outcomes.
  • In coordination with the Breg Billing Office (BBO), obtains pre-authorization for workers Compensation and Commercial insurance patients, and collects required co-insurances, deductibles and cash-pay amounts as applicable.
  • Coordinates with the internal departments to collect, track, and maintain documentation on claim denials and claims requiring additional information.
  • Adheres to all Breg policies, standard operating procedures (SOPs), and applicable healthcare regulations, including Health Insurance Portability and Accountability Act (HIPAA) and Food and Drug Administration (FDA) requirements.
  • Collaborates with internal teams (e.g., Solution Team, Sales, Field Operations) to resolve account issues and enhance service efficiency.
  • Demonstrates a high level of professionalism, privacy, and accuracy in all interactions and activities.
  • Prepares daily, weekly and monthly reports for management and account review, analyzing data for trends and identifying opportunities for process or performance improvement.
  • Responsible for behaving in a professional manner both internally and externally in relationships that positively impact the company's reputation and comply with the company's policies and practices.
  • Responsible for being accountable and committed to demonstrating cultural beliefs and achieving the key results of the company.
  • Responsible for promoting Breg's culture within the organization using established tools such as storytelling, providing focused feedback, and recognition. The performance of the position is aligned with the culture of commitment and accountability, following the steps of: See it, Own it, Solve it, and Do it.

What You Bring
  • Associates degree in a Healthcare-related field, completion of an approved healthcare certification or certificate program, or equivalent combination of relevant education and hands on experience in orthotics, athletic training, sports medicine, durable medical equipment (DME), or patient care required.
  • Holds and maintains applicable certification or licensure such as American Board Certification (ABC) Certified Fitter-orthotics (CFo), Board of Certification (BOC), Athletic Training licensure, Orthopaedic Technologist Certification, preferred.
  • Familiarity with standard workflows and procedures in orthopedic clinics or physician offices preferred.
  • Knowledge of orthopedic bracing and supply products as well as the applicable procedures for utilization preferred.
  • Computer proficient to include web browser/internet search, Microsoft (MS) Outlook, Word, Excel, PowerPoint, and Teams capabilities. Technical competence includes the ability to learn new software and systems.

Why Breg?
At Breg, we invest in our people and culture. We offer:
  • Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, effective the first of the month after hire.
  • Work-Life Balance: Paid Time Off (PTO) and company-paid holidays.
  • Growth & Development: Opportunities for professional advancement within a company that values your contributions.
  • Commitment to Diversity & Inclusion: Breg is proud to be an Equal Employment Opportunity employer, fostering a diverse and inclusive workplace.
  • For more information regarding Company benefits, please see https://www.breg.com/benefits

Compensation
Salary Range $24.00-$28.00 USD Hourly. Actual compensation is determined by factors such as experience, skills, and business needs. This range reflects the minimum and maximum target range for new hire base salary/pay across all US locations. Actual pay is based on many factors unique to each candidate, including but not limited to geographical location, work experience, skill set, relevant trainings and certifications, and business needs. The base pay range is subject to change and may be modified in the future.
#LI-KB1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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