... operations in accordance with Biltmore standards ... This position will be charged with executing and maintaining the Biltmore service and management ...

Biltmore Estate is a museum and tourist attraction in Asheville, North Carolina.
Breakroom Rating
Based on 12 frontline employees from Biltmore Company who took The Breakroom Quiz
60 Biltmore Operations Manager Jobs Hiring Near You
... operations in accordance with Biltmore standards ... This position will be charged with executing and maintaining the Biltmore service and management ...
$17.09/hr
... company as required. Minimum pay is $17.09/hr; additional compensation will be considered for ... Must have or be able to obtain AED, CPR, and First Aid, Crowd Management certifications. 2. At ...
$17.09/hr
... company as required. Minimum pay is $17.09/hr; additional compensation will be considered for ... Must have or be able to obtain AED, CPR, and First Aid, Crowd Management certifications. 2. At ...
... departments and managers to ensure the smooth overall operations of all Housekeeping ... and company meetings as assigned. • Maintain open-door relationship with employees. • ...
... departments and managers to ensure the smooth overall operations of all Housekeeping ... and company meetings as assigned. • Maintain open-door relationship with employees. • ...
Lead teams who manage the daily operations of housekeeping for 4 historical guest cottages. Oversee ... Represent department on task forces, working groups and company meetings as assigned. Maintain open ...
Lead teams who manage the daily operations of housekeeping for 4 historical guest cottages. Oversee ... Represent department on task forces, working groups and company meetings as assigned. Maintain open ...
Wine Bar Server - Flex
Asheville, NC · On-site
$16 - $22/hr
Wine Bar Servers will use their knowledge of wines, Biltmore, and the Asheville area to deliver one ... Open and close operations of the Wine Bar as scheduled, including cleaning the bar and kitchen ...
Wine Bar Server - Flex
Asheville, NC · On-site
$16 - $22/hr
Wine Bar Servers will use their knowledge of wines, Biltmore, and the Asheville area to deliver one ... Open and close operations of the Wine Bar as scheduled, including cleaning the bar and kitchen ...
Inn Front Office Manager
Asheville, NC · On-site
... overall operations of the Inn on Biltmore Estate. The Front Office Manager will closely monitor ... the company. 2. Ensure care/maintenance of equipment by scheduling repairs and training staff on ...
Inn Front Office Manager
Asheville, NC · On-site
... overall operations of the Inn on Biltmore Estate. The Front Office Manager will closely monitor ... the company. 2. Ensure care/maintenance of equipment by scheduling repairs and training staff on ...
$19.44/hr
... operations in accordance with Biltmore standards ... This position will be charged with executing and maintaining the Biltmore service and management ...
$19.44/hr
... operations in accordance with Biltmore standards ... This position will be charged with executing and maintaining the Biltmore service and management ...
Wine Bar Server - Reserve
Asheville, NC · On-site
$16 - $22/hr
A flexible, on-call position scheduled based on business needs and operational volume. Reserve ... Wine Bar Servers will use their knowledge of wines, Biltmore, and the Asheville area to deliver one ...
Wine Bar Server - Reserve
Asheville, NC · On-site
$16 - $22/hr
A flexible, on-call position scheduled based on business needs and operational volume. Reserve ... Wine Bar Servers will use their knowledge of wines, Biltmore, and the Asheville area to deliver one ...
$16 - $22/hr
A flexible, on-call position scheduled based on business needs and operational volume. Reserve ... Wine Bar Servers will use their knowledge of wines, Biltmore, and the Asheville area to deliver one ...
$16 - $22/hr
A flexible, on-call position scheduled based on business needs and operational volume. Reserve ... Wine Bar Servers will use their knowledge of wines, Biltmore, and the Asheville area to deliver one ...
Biltmore House Facility Services II - 2nd Shift Reserve
Asheville, NC · On-site
$18.34/hr
... company. Reserve Position: Hours will vary based on need and season. Weekend and Holiday shifts ... management 2. Assistance with administration related to area operational activities. 3. Store ...
Biltmore House Facility Services II - 2nd Shift Reserve
Asheville, NC · On-site
$18.34/hr
... company. Reserve Position: Hours will vary based on need and season. Weekend and Holiday shifts ... management 2. Assistance with administration related to area operational activities. 3. Store ...
... overall operations of the Inn on Biltmore Estate. The Front Office Manager will closely monitor ... the company. 2. Ensure care/maintenance of equipment by scheduling repairs and training staff on ...
... overall operations of the Inn on Biltmore Estate. The Front Office Manager will closely monitor ... the company. 2. Ensure care/maintenance of equipment by scheduling repairs and training staff on ...
$16 - $22/hr
Wine Bar Servers will use their knowledge of wines, Biltmore, and the Asheville area to deliver one ... Open and close operations of the Wine Bar as scheduled, including cleaning the bar and kitchen ...
$16 - $22/hr
Wine Bar Servers will use their knowledge of wines, Biltmore, and the Asheville area to deliver one ... Open and close operations of the Wine Bar as scheduled, including cleaning the bar and kitchen ...
Inn PM Dining Room Supervisor - Flex *Sign-On Bonus*
Asheville, NC · On-site
$19.06/hr
... of house" dining operations in accordance with Biltmore standards. There is a Dining Room ... This position will be charged with executing and maintaining the Biltmore service and management ...
Inn PM Dining Room Supervisor - Flex *Sign-On Bonus*
Asheville, NC · On-site
$19.06/hr
... of house" dining operations in accordance with Biltmore standards. There is a Dining Room ... This position will be charged with executing and maintaining the Biltmore service and management ...
$19.44/hr
This position will be charged with executing and maintaining the Biltmore's service and management ... company as required. 3. Stays up to date on estate activities, operations, and offerings. 4. ...
$19.44/hr
This position will be charged with executing and maintaining the Biltmore's service and management ... company as required. 3. Stays up to date on estate activities, operations, and offerings. 4. ...
$19.06/hr
... of house" dining operations in accordance with Biltmore standards. There is a Dining Room ... This position will be charged with executing and maintaining the Biltmore service and management ...
$19.06/hr
... of house" dining operations in accordance with Biltmore standards. There is a Dining Room ... This position will be charged with executing and maintaining the Biltmore service and management ...
Job Summary The Restaurant General Manager (RGM) will oversee all Village Hotel F&B operations ... The Restaurant Manager will also partner with Estate F&B and other departments for company-wide ...
Job Summary The Restaurant General Manager (RGM) will oversee all Village Hotel F&B operations ... The Restaurant Manager will also partner with Estate F&B and other departments for company-wide ...
Inn Library Lounge Supervisor - Flex *Sign-On Bonus*
Asheville, NC · On-site
$19.44/hr
This position will be charged with executing and maintaining the Biltmore's service and management ... company as required. 3. Stays up to date on estate activities, operations, and offerings. 4. ...
Inn Library Lounge Supervisor - Flex *Sign-On Bonus*
Asheville, NC · On-site
$19.44/hr
This position will be charged with executing and maintaining the Biltmore's service and management ... company as required. 3. Stays up to date on estate activities, operations, and offerings. 4. ...
... operations inaccordance with Biltmore standards.This position will be charged with executing and maintaining the Biltmore service and management philosophies; ensuring standards are met or exceeded ...
... operations inaccordance with Biltmore standards.This position will be charged with executing and maintaining the Biltmore service and management philosophies; ensuring standards are met or exceeded ...
Job Summary The Restaurant General Manager (RGM) will oversee all Village Hotel F&B operations ... The Restaurant Manager will also partner with Estate F&B and other departments for company-wide ...
Job Summary The Restaurant General Manager (RGM) will oversee all Village Hotel F&B operations ... The Restaurant Manager will also partner with Estate F&B and other departments for company-wide ...
$18.34/hr
... company. Reserve Position: Hours will vary based on need and season. Weekend and Holiday shifts ... management 2. Assistance with administration related to area operational activities. 3. Store ...
$18.34/hr
... company. Reserve Position: Hours will vary based on need and season. Weekend and Holiday shifts ... management 2. Assistance with administration related to area operational activities. 3. Store ...
Biltmore Company Jobs Information
Do workers at Biltmore Estate get paid breaks?
38% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.
Does Biltmore Estate pay people when they’re sick?
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and August 2026.
At Biltmore Estate, are sick days and vacation days separate paid time off?
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and April 2026.
Is the health insurance from Biltmore Estate affordable enough for their workers?
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at Biltmore Estate?
78% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
- 67% of people with changing schedules find out their shifts one week or less ahead of time.
- 0% of people with changing schedules find out their shifts two weeks ahead of time.
- 33% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and August 2026.
Do workers at Biltmore Estate worry about hours?
44% of people report they worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and August 2026.
Do Biltmore Estate workers get to choose the shifts they work?
43% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
How easy is it for Biltmore Estate workers to change shifts?
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
How easy is it to get time off at Biltmore Estate?
73% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and April 2026.
Do Biltmore Estate managers change schedules at the last minute?
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and August 2026.
Do jobs at Biltmore Estate spill into time workers aren’t paid for?
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and February 2026.
How easy is it to take sick days at Biltmore Estate?
73% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people at Biltmore Estate feel treated with respect by their managers?
73% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people at Biltmore Estate get to take their breaks without interruption?
38% of people report that their breaks get interrupted.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.
Is it stressful to work at Biltmore Estate?
73% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people at Biltmore Estate enjoy their jobs?
89% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and August 2026.
Do people at Biltmore Estate recommend working with their team?
75% of people report that they would recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people get enough training when they start at Biltmore Estate?
67% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people get support to advance at Biltmore Estate?
In the last year, 70% of people report being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people think Biltmore Estate’s headquarters understands what’s happening where they work?
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and April 2026.
Do workers feel well informed about how Biltmore Estate is doing?
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and April 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Biltmore?
What are the most popular categories at Biltmore?

Full-time
Re-posted 9 days ago
Biltmore Estate rating
8.2
Biltmore Estate
Based on 12 frontline employees who took The Breakroom Quiz
5.6
Hospitality employers average
Based on 103,955 frontline employees who took The Breakroom Quiz
The best things about working at Biltmore Estate
Featured by Biltmore Estate, based on 12 Breakroom Quiz responses from their frontline employees
89%
say they enjoy their job
78%
say their managers don’t change their shifts at short notice
73%
say they have respectful managers
Featured by Biltmore Estate, based on 12 Breakroom Quiz responses from their frontline employees
Job description
The Dining Room Supervisor is responsible for the supervision of "front of house" dining operations in accordance with Biltmore standards. This position will be charged with executing and maintaining the Biltmore service and management philosophies; ensuring standards are met or exceeded; supervision of staff and assisting with performance management; scheduling; and delivering unique and memorable world class dining experiences for guests. Supervisors will serve as "manager on duty" in absence of the Restaurant Manager, and will provide general assistance and support for the team, department, leadership, and the company as required.
Requirements:
1. High school diploma required. Additional education and/or certification(s) preferred.
2. Minimum two (2) years related experience in a comparable full-service restaurant. A combination of education/experience may be considered. Ideal candidate will have prior experience in an upscale hotel/resort/attraction.
3. Demonstrated commitment to delivering world class internal/external guest service and proven leadership skills; ability to motivate and develop staff is key.
4. Knowledge of wine and cordials preferred; must be 21 years of age to bartend.
5. Outstanding interpersonal and verbal/written communication skills; must be able to engage/interact/resolve issues professionally with diplomacy and tact.
6. Strong organizational skills with attention to details and service; prioritizes work, multi-tasks and adapts as required.
7. Proactive and exercises good judgment; problem solves and troubleshoots.
8. Proficiency in Word and Excel; must be able to learn Biltmore's systems products, and protocols.
Essential Job Duties:
1. Daily supervision of operations and staff.
2. Handles escalated guest service recovery; resolves guest complaints, ensuring guest satisfaction according to standards; empowers staff to troubleshoot.
3. Assists with hiring, training, development, scheduling and performance management of staff; promotes positive and professional work environment.
4. Opening/closing and reporting duties.
5. Facilitates communication between front/back of house to provide seamless service.
6. Maintains current and accurate knowledge of all F&B products/menu items, as well as VIPs, groups, and Estate information.
7. Supports staff in ensuring that facilities, service, and experience exceeds expectations and is consistent with Biltmore standards.
Physical Requirements:
1. Exert physical effort in transporting 25-50 pounds frequently.
2. Endure various physical movements throughout the work areas.
3. Ability to remain ambulatory and in stationary positions throughout work shift.
4. Must be able to work 10 - 14 hour shifts as business demands.
5. Satisfactorily communicate with guests, management and co-workers to their understanding.
6. Ability to work in an environment that includes:
Variable temperature conditions and noise levels
Outdoor environments
Exposure to fumes, dust and chemicals
Working at Biltmore Estate
Perks for frontline workers
From Biltmore Estate, via Breakroom
40% discounts at estate food and beverage and retail locations
Year-round access to the estate gardens and grounds
Access to the Clinic on Biltmore Estate at no cost
Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities
Company training and development programs
Paid sick/emergency leave (flexible & full-time employees)
Paid holidays (flexible & full-time employees)
Eligibility to participate in company profit-sharing program (based on seniority; for flexible and full-time employee)
Eligibility to contribute to 401(k) retirement savings plan with a company match (flexible and full-time employee)
Paid vacation (full-time employees)
About Biltmore Estate, in their own words
From Biltmore Estate
Completed in 1895, Biltmore was created as a grand estate for George and Edith Vanderbilt, their family, and friends. America’s Largest Home® was intended to be an escape, offering the pleasures of country life where every wish was anticipated and fulfilled.
That is the legacy that inspires our 2,000 employees: providing world-class service and gracious hospitality to every guest while preserving and protecting a beloved American icon.
Company values
From Biltmore Estate
Biltmore welcomes, respects, supports, and values diverse guests and employees, not only because it is the right thing to do, but also because it is essential for the preservation of this special place for generations to come. Through what we call a REACH mindset (Recognition, Empathy, Accountability, Curiosity, and Humility), we build relationships to create inclusive communities, develop and empower diverse leadership, and invest in team and community development.
Our company culture is guided by a legacy of serving our guests and each other with the gracious hospitality for which George Vanderbilt was known. Biltmore is still family-owned and remains passionate about fostering a welcoming and inclusive oasis from everyday life for our guests and each other.
Diversity and inclusion statement
From Biltmore Estate
By building equitable and inclusive practices, Biltmore attracts and empowers a workforce as diverse as the 1.7 million+ annual guests that we serve. Our efforts are aimed at empowering our current 2,000+ employees while concurrently creating the workforce of the future.
We’re fortifying these efforts through the establishment of clear and ambitious goals, along with developing strategies and pipelines to enhance diverse representation at Biltmore.
What Biltmore Estate employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Biltmore Company
Sourced by ZipRecruiter
Industry
Hospitality services and traveler accommodation
Company size
1,001 - 5,000 Employees
Headquarters location
Asheville, NC, US