Bealls
Bealls

66 Bealls Service Desk Associate Jobs Hiring Near You

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Service Desk Associate The Service Desk Associate will provide Level 1 support to clients. This position will provide customer-friendly assistance to clients experiencing difficulty using IT products ...

Service Desk Analyst

Buffalo, NY

$19.75 - $27/hr

Service Desk Associate The Service Desk Associate will provide Level 1 support to clients. This position will provide customer-friendly assistance to clients experiencing difficulty using IT products ...

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Service Desk Associate The Service Desk Associate will provide Level 1 support to clients. This position will provide customer-friendly assistance to clients experiencing difficulty using IT products ...

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Service Desk Associate The Service Desk Associate will provide Level 1 support to clients. This position will provide customer-friendly assistance to clients experiencing difficulty using IT products ...

The Service Desk Associate II provides advanced technical support to end users by troubleshooting hardware, software, and system issues, resolving incidents efficiently, and escalating complex ...

Showing results 21-40

Bealls Jobs Information

What is it like to work at Bealls?

Bealls is a family-owned department store chain that values community involvement and customer satisfaction, fostering a warm and welcoming work environment.

The company operates with a flat organizational structure, allowing employees to take on various roles and responsibilities, and encourages teamwork and collaboration to achieve shared goals. Bealls also prioritizes employee development through training programs and opportunities for advancement.

Working at Bealls may appeal to individuals who value a close-knit work community, opportunities for growth and development, and the chance to contribute to a family-owned business with a long history of community involvement.

What makes Bealls an attractive place to work?

Bealls is a well-established department store chain with a long history of serving the community, offering a wide range of products and services to its customers. The company values a collaborative work environment, where employees can work together to achieve common goals, and provides opportunities for professional growth and development through training and advancement programs. By joining Bealls, individuals can contribute to the company's mission of delivering exceptional customer service and experience, while also developing their skills and advancing their careers in a stable and supportive work environment.
Infographic showing various Service Desk Associate job openings at Bealls in the United States as of August 2026, with employment types broken down into 54% Full Time, and 46% Part Time. Highlights an 100% Physical job distribution.

Customer Service Desk Associate - FT

Boscov's

Rochester, NY • On-site

$16.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Boscov's Department Store rating

6.3

Company rating: 6.3 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

6th of 21 rated department stores


Job description


Customer Service Desk Associate
Experienced Customer Service Desk Associates- Use your Retail Sales background to launch an exciting career in retail with one of the nation's leading retailers! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for Retail Customer Service Desk Associates to join our growing retail team.
As part of a fast-paced, dynamic sales team, you will develop relationships with our customers and ensure that each customer's needs are met in a quick and efficient manner. Whether you have previous sales experience OR customer service experience, this is a great opportunity to pursue a rewarding career with a company known for quality and big savings. Apply today!
Job Responsibilities
As a Retail Customer Service Desk Associate, you will build customer confidence, provide accurate information, and promote products through point of successful sale. You will be responsible for establishing professional, yet personalized rapport with each customer in order to close sales and provide the best customer experience.
Additional responsibilities include:
  • Provide customer service by completing customer requests and/or resolving issues in a timely manner.
  • Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.
  • Make storewide announcements over public address system.
  • Handle layaway storage, maintain records, receive payments and release merchandise.

Job Requirements
Successful candidates for the Retail Customer Service Desk Associate role should have the ability and desire to actively engage customers and provide excellent customer service.
Additional requirements of the Retail Customer Service Desk Associate include:
  • Prior retail and/or customer service experience.
  • Ability and desire to work well with the public, management and coworkers.
  • Communication; verbal, written and by telephone with customers, coworkers and management
  • Possess basic math skills.
  • Ability to learn selling skills and to operate a POS register and telxon.
  • Available to work varied days and hours as work schedule requires, including evenings and weekends

Benefits
At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full- Time member of our retail operations team, you will be eligible to receive:
  • Starting Rate: $16.65 per hour
  • Comprehensive benefits package, including medical/dental/vision
  • Short term disability/ Long term disability- voluntary
  • Life Insurance (company paid)
  • 401(k) w/ company match
  • Weekly Pay
  • Paid vacation
  • Liberal employee discount

Work where people love to shop!
Equal Opportunity Employer
#P1

What Boscov's Department Store employees say

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