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Bay Cove Human Services Jobs Information

What is it like to work at Bay Cove Human Services?

Bay Cove Human Services is a mission-driven organization that prioritizes compassion, empathy, and collaboration in its work environment. The company provides a range of services, including mental health support, substance abuse treatment, and employment assistance, through a network of teams and programs that work together to achieve its goals. Working at Bay Cove Human Services may appeal to individuals who are passionate about making a positive impact in their community and are looking for a career that combines social responsibility with opportunities for professional growth and development.

What makes Bay Cove Human Services an attractive place to work?

Bay Cove Human Services is a reputable organization that provides essential human services to vulnerable populations, positioning itself as a leader in the industry. The company offers a collaborative work environment that values innovation, flexibility, and work-life balance, allowing employees to grow professionally and make a meaningful impact in their communities. By joining Bay Cove, individuals can contribute to a mission-driven organization that prioritizes employee development, offering opportunities for growth, advancement, and professional fulfillment.

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Infographic showing various Day Program Instructor job openings at Bay Cove Human Services in the United States as of August 2026, with employment types broken down into 14% As Needed, 77% Full Time, and 9% Part Time. Highlights an 100% Physical job distribution.

Assistant Program Manager Columbia West (Monday 12pm-7pm, Tuesday 12pm-6pm, Thursday 12pm-7pm)

Bay Cove Human Services, Inc.

Boston, MA • On-site

$22.44/hr

Full-time

Posted 25 days ago

Key responsibilities

  • Assist with the day-to-day administration, programming, and operations of the assigned community-based Developmental Service program(s).

  • Support and implement program activities, safety procedures, and documentation to ensure compliance and skill development for individuals served.

  • Support the Program Manager and Support Staff as needed, including filling in for their roles.

Job description

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Schedule: Monday 12pm-7pm, Tuesday 12pm-6pm, Thursday 12pm-7pm
Department: Developmental Services
Reports To: Program Manager
Mission Statement:
Bay Cove Human Services partners with people to overcome challenges and realize personal potential.
Job Summary:
The Assistant Program Manager assists with the day to day administration, programming, and operations of the assigned community based Developmental Service program(s). The Assistant Program Manager contributes to Bay Cove's mission by providing effective and compassionate services and through advocacy and leadership.
This position is non-exempt.
Supervisory Responsibilities:
Models and teaches professional and community behavior. Staff supervision as assigned
Essential Functions of the Position:
  • Strict adherence to program model including PBS, clinical, programmatic, and quality protocols (for example staff meetings, trainings, data collection, community relationships, regulatory and agency policies as required.) Supports and fills in for Program Manager and Support Staff as needed.
  • Exercises strong clinical judgement in observing, supporting, resourcing and communicating.
  • Models, teaches, and reinforces activities of daily living, hygiene, cleaning, personal property management, relationship development, budgeting, and safety).
  • Implements and develops program activities to reinforce and develop skills which may include using the teachable moment.
  • Is knowledgeable of, facilitates, and models program safety procedures including crisis assessment, prevention and needed intervention.
  • Arranges, accompanies, tracks, communicates and follows up on individual medical, dental and psychiatric appointments or leisure activities.
  • Maintains programmatic documentation.
  • Provides specialized training and instruction to individuals and coworkers (ex: Human Rights Officer) on an assigned basis.
  • Assists with program systems and platforms to ensure proper communication and compliance including but not limited to: Dayforce, eHana, Relias, HCSIS, etc.
  • Performs other duties and projects as assigned by supervising personnel.

Requirements for the Position:
  • 1-3 years previous work experience in human service setting or preferred Associates degree in Human Services.
  • CPR/SFA, MAP, and Mandt training within 90 days of date of hire to retain employment.
  • Current Drivers License
  • Adequate Reading, Writing, Communication, & Computer literacy to perform agency functions.
  • Use of personal cell phone and/or vehicle

Mission Traits:
  • Utilizes a flexible and responsible work style that meets evolving needs of the agency.
  • Works with integrity and respects the dignity and value of all individuals.
  • Exhibits mission through job knowledge, pride in work role, and advocacy.
  • Promotes diversity and inclusion of all individuals.
  • Works in a collaborative, compassionate manner with stakeholder/partners.

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.
Pay Rate:$22.44/Hour

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