37 Bandwidth Customer Support Representative Jobs Hiring Near You

Who We Are:

What We Are Looking For:

We're looking for an Enterprise Account Executive who will focus on driving new client acquisition for Enterprise accounts using the full suite of Bandwidth's products. This role is ideal for someone with 5+ years of sales experience who's ready to join a high-growth area of the business in a critical and rapidly evolving market.

What You'll Do:

• Work with Bandwidth sales leadership to develop and grow the Enterprise sales segment of our business
• Own the full sales cycle for assigned prospect accounts from discovery to commercial and contractual negotiations
• Partner with prospective accounts to support their migration of voice, 911, and messaging solutions to the cloud
• Collaborate closely with the Sales Development team to generate strategic pipeline opportunities
• Identify and develop new account relationships through inbound leads, outbound prospecting, account mapping with partners, and other internal sources
• Alongside leadership and other members of the team, provide feedback to internal teams to support better market positioning
• Navigate multiple levels within a target account by building crossfunctional relationships and effectively leveraging internal Bandwidth resources
• Proactively manage your pipeline; input and update opportunities thoroughly and consistently
• Maintain a strong understanding of Bandwidth's solutions and how they support the operational, regulatory, and customer needs of organizations
• Stay informed on emerging trends in technology and communications that influence Bandwidth's value proposition

What You Need:

• 5+ years of sales experience selling a technical product into Enterprise organizations or selling CPaaS, UCaaS, CCaaS, or telecom technologies.
• A track record of meeting or exceeding new logo sales quota
• Ability to build relationships with directorlevel and above decision makers within IT, operations, procurement, and digital transformation teams
• Strong prospecting skills with a history of generating new opportunities and exposure to the full closing sales cycle
• A solid understanding of technical concepts and the operational complexities of integrating new communications technologies
• Strong crossfunctional collaboration skills, working with legal, product, solutions, marketing, and other internal teams

Bonus Points:

• Experience collaborating with Channel Partners to drive new opportunities
• Knowledge of telecom technologies such as SIP
• Bachelor's degree or higher

The Whole Person Promise:

At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well...

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.