Bandwidth
Bandwidth

59 Bandwidth Operations Manager Jobs Hiring Near You

Bandwidth , a prior "Best of EC" award winner, is a global software company that helps enterprises ... Oversee the full revenue technology ecosystem-including CRM, marketing automation, sales engagement ...

... Bandwidth network. What You'll Do: * Lead ongoing traffic management processes and work cross functionally with Product, Sales, Legal and Operations to coordinate consistent feedback loops for ...

... Bandwidth network. What You'll Do: * Lead ongoing traffic management processes and work cross functionally with Product, Sales, Legal and Operations to coordinate consistent feedback loops for ...

Proactively manage your pipeline; input and update opportunities thoroughly and consistently * Maintain a strong understanding of Bandwidth's solutions and how they support the operational ...

Proactively manage your pipeline; input and update opportunities thoroughly and consistently * Maintain a strong understanding of Bandwidth's solutions and how they support the operational ...

Global Billing Analyst

Raleigh, NC · On-site

$46.70K - $62.20K/yr

Bandwidth's Billing Operations Team is responsible for ensuring Bandwidth customers receive ... Collaborates with team and/or manger when necessary. Escalates when appropriate. * Able to generate ...

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Bandwidth Jobs Information

What are the key skills and qualifications needed to thrive as an Operations Manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

What are some of the most common challenges Operations Managers face when coordinating between different departments?

Operations Managers often encounter challenges such as aligning departmental goals, streamlining communication, and managing competing priorities across teams. These issues can lead to delays or misunderstandings if not addressed proactively. Successful Operations Managers foster collaboration by establishing clear processes, regular check-ins, and transparent reporting, ensuring all departments are working towards shared objectives. Being adaptable and skilled in conflict resolution is key to overcoming these common hurdles.

What are Operations Managers?

Operations Managers are professionals responsible for overseeing and improving the day-to-day activities within an organization. Their main duties include managing processes, ensuring efficiency, optimizing resource use, and leading teams to meet company goals. They work across departments to streamline operations, solve problems, and implement new strategies. Operations Managers play a vital role in maintaining productivity and driving business success.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

Infographic showing various Operations Manager job openings at Bandwidth in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 82% Physical, and 18% Remote job distribution.
Vice President, Revenue Operations

Vice President, Revenue Operations

Bandwidth

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago


Job description

Who We Are:

Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

The VP of Revenue Operations is responsible for architecting and optimizing the unified revenue infrastructure that powers the entire customer lifecycle—from first touch to renewal and expansion. They will lead our Revenue Strategy & Planning and Revenue Enablement teams and be responsible for overseeing revenue systems, forecasting, quota and commission planning, process design, enablement alignment, AI‑driven insights, and cross‑functional execution. Their work ensures all go‑to‑market teams operate from a single source of truth, follow consistent, scalable workflows, and have the intelligence needed to make fast, confident decisions.

The VP of Revenue Operations sits within the Strategy team at Bandwidth and serves as a key strategic advisor to the Chief Strategy Officer, the Chief Revenue Officer, and the Revenue Executive Leadership Team. The role's primary mandate is to align people, processes, data, and technology across all GTM teams to drive predictable, efficient, and scalable revenue growth.

We are seeking a VP of Revenue Operations who will lead an AI‑first transformation of the revenue engine, using advanced automation, predictive modeling, and intelligent workflows to elevate performance across the organization.

What You'll Do:

  • Develop and own the company's end‑to‑end Revenue Operations strategy, ensuring all GTM teams operate in alignment toward shared growth objectives.
  • Build, develop, and inspire a high‑performing Revenue Operations organization, cultivating deep expertise across AI, systems architecture, analytics, process optimization, revenue compensation, and enablement strategy. Establish a culture of accountability, innovation, and continuous improvement that elevates the performance of every customer‑facing team.
  • Planning and forecasting:
    • Lead forecasting, pipeline health analysis, revenue modeling, quarterly business reviews, and executive reporting, leveraging AI and machine learning to improve accuracy and insight.
    • Jointly with the Analytics team, inform and ensure the creation of a unified, AI‑ready revenue data model that fuels clean, trusted analytics.
  • Process design and Enablement
    • Build and execute an AI‑first roadmap that introduces automation, predictive analytics, and intelligent decision support across the entire revenue lifecycle.
    • Oversee the full revenue technology ecosystem—including CRM, marketing automation, sales engagement, support platforms, analytics tools, and AI technologies—ensuring seamless integration and maximum usability.
    • Embed AI‑powered workflows into onboarding, training, content delivery, and performance coaching.
    • Design, document, and refine standardized GTM processes that drive efficiency, consistency, and an excellent rep and customer experience.
  • Quota and compensation:
    • Partner with Sales leadership on territory design, capacity modeling, headcount planning, quota methodology, and compensation structure.
    • Develop, document and administer global compensation plans and models that facilitate the scaling of the business
  • Lead cross‑functional strategic initiatives—including systems migrations and operational transformation efforts.

What You Need:

  • Education: Bachelor or Equivalent University qualification, MBA preferred but not essential
  • Experience:
    • 15+ years' experience in global sales/revenue operations in a software company, with 10+ years in a senior leading capacity
    • Direct experience leading sales teams with individual and/or group quota preferred but not essential
    • Demonstrated experience implementing AI‑driven solutions or leading digital transformation within GTM or operations organizations preferred
  • Skills and expertise:
    • Deep expertise in CRM systems, revenue analytics, GTM process design, and modern tech stack architecture.
    • Strong understanding of AI‑powered tools and their application across forecasting, lead scoring, customer health modeling, automation, and productivity enhancement.
    • Ability to translate AI capabilities into scalable, practical workflows that enhance performance and efficiency.
    • Proven ability to partner cross‑functionally and influence executive stakeholders.
    • Deep understanding of marketing, sales, and customer success motions in SaaS, recurring‑revenue models and usage models.
    • Experience leading strategic planning, forecasting, data governance, and operational excellence at scale.
    • Exceptional analytical, operational, and communication skills.
    • Track record of building and developing high‑performing operations teams.

The Whole Person Promise:

At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

  • 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
  • All new hires receive four weeks of PTO.
  • PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
  • Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
  • "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
  • 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND.

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