Avangrid
Avangrid

3 Avangrid Project Manager Jobs Hiring Near You

Avangrid is a company focused on improving projects, processes, systems, and tools in the renewable energy sector. The Senior Digital Product Owner will lead the development and management of digital ...

Avangrid Jobs Information

Do workers at Avangrid get paid breaks?

Sometimes. Only some people get paid breaks.
42% of people say they don’t get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Does Avangrid pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

At Avangrid, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
85% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Avangrid affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Avangrid?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 20% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers at Avangrid worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Avangrid workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Avangrid workers to change shifts?

Most people find it easy to change shifts.
75% of people report that it’s easy to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to get time off at Avangrid?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Avangrid managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Avangrid spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
50% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Avangrid?

Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at Avangrid good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Avangrid feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Avangrid get to take their breaks without interruption?

Only some people get breaks without interruption.
47% of people report that their breaks get interrupted.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Avangrid?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Avangrid enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Avangrid recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Avangrid?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Avangrid?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Avangrid’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Avangrid is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.
Infographic showing various Project Manager job openings at Avangrid in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Vice President - Digital Strategy & Customer Experience

Vice President - Digital Strategy & Customer Experience

Avangrid

Boston, MA • On-site

$150K - $192K/yr

Full-time

Posted 24 days ago


Avangrid rating

7.8

Company rating: 7.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

Job Summary:
Avangrid is a company focused on delivering innovative energy solutions, and they are seeking a Vice President - Digital Strategy & Customer Experience. This role is responsible for leading the digital product and customer experience organization, overseeing the entire customer experience lifecycle, and enhancing operational efficiency through strategic collaboration and digital transformation initiatives.
Responsibilities:
• Lead the Digital and CX CoE function with both business and IT digital teams along with CX and Customer Communications.
• Design, develop, and implement the digital transformation roadmap and customer journeys.
• Develop and implement strategy to optimize the customer experience.
• Develop, understand, and implement comprehensive customer research programs across Avangrid Networks.
• Be the executive leader for Digital across the Avangrid Networks companies by providing consultation and strategic oversight to the leadership team.
• Own all digital platforms across the Networks operating companies at a leadership level.
• Develop comprehensive action plans based on customer satisfaction plans to identify customer gaps and identify solutions to fill.
• Develop and implement all Avangrid Networks customer communications.
• Develop and implement customer marketing strategy of customer facing products, programs, and self-service offerings.
• Lead the IT digital and big data teams, and collaborate with trade organizations and industry peers to identify new digital technology which improves customer experience/satisfaction while delivering cost efficiency.
• Lead the customer communications team to drive a proactive communication strategy across the operating companies.
• Implement comprehensive customer service quality programs cross-functionally at every Avangrid networks company, compliant with state regulatory rules in CT, MA, ME, NY.
• Develop and implement performance reporting on progress to Customer Service targets.
• Coordinate and collaborate across Iberdrola globally in relevant business areas and as part of the Global Practice Group.
• Evaluate Disruptive and Technological landscapes, understanding the opportunities and threats created and translate this into a digital strategy that grows value for the company.
Qualifications:
Required:
• Bachelor’s Degree required. (Master’s Degree preferred)
• Minimum of 15 years relevant experience preferred or equivalent work experience.
• Executive experience in the area or at a related one.
• Expert technical knowledge of core digital technologies, solutions, and partner opportunities.
• Executive experience with digital transformation implementation methodologies such as Agile, scrum, and continuous integration.
• Technical knowledge of core customer operations functions (billing, remittance, collections, contact center, digital), customer research techniques, customer communications, project management, budgeting, and compliance.
• Formal regulatory experience.
Preferred:
• Expert at the development of cross-business digital and CX transformation.
• Expert at leading a combination of both business and technical skills across a large enterprise organization.
• Able to lead and motivate a diverse team of professionals.
• Able to work with all levels of management to produce exceptional results on time and on budget.
• Able to work cross-functionally and globally within Iberdrola.
• Knowledge of Digital technologies and best application to our customers.
• Demonstrated exceptional analytical, project management, and communication skills.
• Experienced in the application of customer research techniques to drive optimal customer experiences.
• Knowledge of electric and gas operations.
• Knowledge of financial budgeting, compliance reporting, and performance management.
• Knowledge of customer communication strategies, techniques, and costs.
• Proven ability to work within a matrix environment, including nationally and globally dispersed teams.
• Senior level Customer Experience or Digital professional with a proven track record of success managing complex multi-disciplined teams.
Company:
Avangrid is a leading U.S. energy company powering connections for millions across the country. Founded in 1997, the company is headquartered in Orange, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

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