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60 Avacend Jobs Hiring Near You

Registered Nurse (RN)

Cary, NC ยท Remote

$55/hr

Work schedule: Monday through Friday 9-6pm Work location & Type: Onsite Required skills: Must be an RN licensed in North Carolina with a multi-state compact nursing license. Must have a least 5 years ...

Feeder Associate (Parsippany, NJ)

Parsippany, NJ ยท On-site

$15.95 - $20.65/hr

* Duties may include assigning trailers to drivers and inputting information into system, inputting time cards, checking trailer and volume forecasts and maintaining reports and databases for daily ...

Warehouse Associate (Feeder)

Parsippany, NJ ยท On-site

$16 - $19/hr

Job Title: WarehouseAssociate (Feeder) Pay Rate: $ 20.65 /hr on W2 Contract Duration: 7 week(s) Work Location: Parsippany, NJ, 07054 Shifts available: * 9:00am to 5:00pm * 12:00pm to 5:00pm * 5:00 pm ...

Datacenter Field Technician - VA

Richmond, VA ยท On-site

$19.50 - $26.75/hr

Field Technician (Datacenter) - Prefers someone located in VA/ Local in VA. Fixed Pay Rate: $ 26.40 per hr. on W2. Contract Duration: 12 months + Location: Perform work on customer sites across.

* The Feeder Dispatch Admin with driving works in a fast-paced office environment responding to inbound & outbound feeder drivers via phone with great attention to detail. Working outside in all types ...

Warehouse Associate

Bayonne, NJ ยท On-site

$20.65/hr

Pay Rate: $20.65 /hr. on W2 (all inclusive) Job Title: Feeder Associate Duration: 2 months Location: Bayonne NJ 07002 Available work hours: 12:00am to 8:00am Working days: Monday - Sunday * Duties ...

Customer Support Representative

Cary, NC ยท On-site

$2 - $15/hr

Work Schedule : Schedule: Monday - Friday; 11:30am - 8pm w/a rotating Saturday from 9am - 6pm every 6-8 weeks (when working Saturday, day off will be Tuesday, Wednesday, Thursday or Friday) Work ...

The candidate must have at least five years of nursing experience and at least one year of acute care setting in the hospital. They must have a NC multi-state nursing license as a RN. Telehealth ...

Works in a fast-paced production environment known as an automated refill center. Performs warehouse operations such as packing prescriptions, receiving and shipping. Maintains continuous and ...

Cardiac Cath Lab Tech (RCIS)

Atlanta, GA ยท On-site

$73 - $75/hr

* The Cardiovascular Technologists diagnoses cardiovascular problems use medical imaging methods like cardiovascular radiography to diagnose heart conditions, vascular problems, or ailments that ...

Showing results 21-40

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Infographic showing various job openings at Avacend in the United States as of July 2026, with employment types broken down into 3% Full Time, 3% Temporary, and 94% Contract. Highlights an 89% Physical, and 11% Remote job distribution.
Customer Service Representative/ Claims management

Customer Service Representative/ Claims management

Avacend Inc

Plano, TX โ€ข On-site

$24/hr

Contractor

Posted 10 days ago


Job description

Job Title:ย Customer Service Representativeย 3
Location:ย 6625 Excellence Way, Plano, TX
Duration:ย 6 Months (Extensions possible)
Work Schedule:ย Tue-Fri Onsite / Mon โ€“ WHF (Subject to change later). M-F during Training
ย 

Job Description:

ย 
Education and Years of Experience:
1) College Graduate
2) 3~5 Years
Title:ย Product Safety/Liability โ€“ MX/CE Operation Specialist
ย 
Top Skills:
  • Customer Care Experience (Call Center) /Claims Management Experience / Insurance Claims or Adjuster background beneficial
ย 
Job Description Summary
PL Operation Specialist will contribute to teamโ€™s growing need of business intelligence, insights/dashboard management, strategic development, customer experience, and related best practices
ย 
1. Maximize customer satisfaction by providing prompt actions to customerโ€™s need and obtain quality photos/data to determine root cause of claim to defend or accommodate customerโ€™s claim
2. Provide efficient solutions to customer-facing agents by developing and operating guide and contents
3. Use various tools/dashboard/systems to quantify the agentโ€™s performance of customer care and develop appropriate actions to improve performance and quality
4. Spanish speaking agent recommended but not a requirement.
ย 
Job Description
1. [Customer Experience Management] Analyze end-to-end processes that customers experience and participate in providing suitable resolutions accordingly and in controlled & monitored turnaround time for each action of customer claim process
2. [Quality Management] Monitor and review customer calls/tickets for customer care quality control, carry out activities to secure quality competitiveness of our company and customers
3. Maintains and improves operational quality by monitoring system performance; identifying and resolving problems; preparing and completing action plans.
4. Identify/resolve bottleneck of customer care status and resolve with internal/external stakeholders (HQ, BPO, PI, etc.).
5. Manage inbound packages and inventory transfer
6. Track & manage service tracking to ensure swift service procedures and rapid follow up on completed service tickets and give feedback to stakeholders for immediate action on needed items
ย 
Main R&R
- Case management for MX/CE claims
- CE Tender management
- Pending Management (KPI, LTP)
- Case Tracker Management for special issue
- CPSC claim management (Customer care/tracker) (CE)
- Monitoring FCCM report quality (ACQ/OS Reports)
- Special Projects
- Customer Care Resolution
- EnR Submission/Management
- Work to de-escalate customer situations while finding an appropriate solution; involve upper management as needed
ย 
ย