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This will be a hybrid role, mostly remote with expectation to come into the Columbus office on an as needed basis or as the hiring manager feels necessary.
Our CoverMyMeds team is growing rapidly, and we are in search of great Pharmacy staff members to help grow initiatives within the Pharmacy space focused on improving quality of care and convenience for patients. We’re looking for folks who have a passion for helping patients and want the opportunity to work alongside some truly brilliant and hard-working individuals across our pharmacy network. This role will report to the Pharmacy Operations Manager and work closely with the Pharmacist in Charge. Your mission? Serve as a Pharmacy Technician, facilitating medication coordination efforts with key healthcare stakeholders. You'll ensure CoverMyMeds' service is easy to use and hassle-free, delighting our users by providing a knowledgeable and friendly experience, with quick answers to every question.
Responsibilities
• Serve as a pharmacy technician for digital pharmacies including day to day prescription processing, case troubleshooting, call triage, automation oversight, and more to support getting prescriptions to patients and ensuring a great experience.
• Serve as a subject matter expert and voice of the digital pharmacy operations across the company to help enhance our cross functional relationships.
• Assist with projects to support digital pharmacy initiatives that seek to progress our services and optimize our operations.
• Engage with internal and external vendors that service our software and programs to provide feedback or work together through updates.
• Pharmacy hours of operation are Monday – Friday; 8AM – 7PM EST. Pharmacy technicians must have the ability and desire to work flexible hours in the future.
• Follow and adhere to the Pharmacy policies and procedures.
• Assist Pharmacist in Charge in ensuring the facility remains compliant with regulations
Requirements
• At least 3 years’ experience in a Pharmacy, Medical or Customer Service setting
• Flexibility to work evening/weekend hours or a holiday rotation as required.
• Active PTCB National Certification
• Active state of Ohio Pharmacy Technician license (additional state licensing is a plus)
• Ability to obtain other state licenses as needed by the business
Skills
• You are friendly, outgoing, and prefer to work with a team in a fast-paced, collaborative environment. You are patient, empathetic, adaptable, and flexible. You are enthusiastic about helping patients!
• Exceptional interpersonal, written, and verbal communication skills
• Excellent problem-solving skills
• Ability to work and thrive in a highly creative, collaborative, and dynamic environment
• Desire to work as a contributing member of a health care team