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60 Asi Account Manager Jobs Hiring Near You

General Purpose of Job The Account Manager, Branded Solutions, will partner with cross-functional ... ASI/PPAI). Knowledge within all product categories (wearables, hard goods, gifting, etc) 3+ years ...

Prospectar, captar y desarrollar clientes potenciales que no estén atendidos en la cartera de UNIVAR, asi como mantener y crecer los clientes nuevos, conocimiento de mercado, buen negociador ...

Product Manager

Fremont, CA · On-site

$75K - $85K/yr

For over 35 years, ASI has continually taken a lead role in setting new standards in the ... Design and implement pricing strategies across key accounts and channels, balancing competitiveness ...

Account Manager- Sales Representative LeaderPromos Marketing Agency, an innovative force in the promotional marketing industry (PPAI #20, ASI Top 40), offers custom branded products that drive brand ...

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Customer (Dealer) Account Management o Function as customer contact for both orders and RFQs o ... using the ASI-Design Studio, displaying the ability to complete quotes and work through minor ...

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Customer (Dealer) Account Management o Function as customer contact for both orders and RFQs o ... using the ASI-Design Studio, displaying the ability to complete quotes and work through minor ...

Showing results 21-40

Manager Aerospace Customer Accounts

RBC Bearings

Oxford, CT • On-site

Full-time

Re-posted 16 days ago


RBC Bearings rating

7.4

Company rating: 7.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Principal Responsibilities
  1. Supervises the Account Specialists, assists when necessary to address complaints and resolve difficult problems.
  2. Leads and coordinates the activities of employees engaged in Customer Service activities.
  3. Plans and develops policies and procedures that will enhance service to customers with timeliness and accuracy.
  4. Access customer portals for maintaining customer requirements and planning.
  5. Use of RBC ASI software for maintenance of customer requirements.
  6. Monitors production orders and expedites delivery per customer requests.
  7. Coordinates shipping release
  8. Prepares and negotiates customer quotations and proposals at defined limits.
  9. Issues credits per verified customer debits, internal management requests or billing error correction.
  10. Resolves customer disputes.
  11. Assure work of the Account Specialists is timely, accurate and error free.
  12. Must have significant knowledge of company products and procedures to effectively train and ensure accuracy with:
    1. Return Material Authorizations (RMA's)
    2. Contract Review
  13. Act as company liaison with a variety of internal and external customers when resolving significant, unusual or complex issues.
  14. Provide necessary training to assure familiarity of Account Specialists with product, process and customers including helping to establish relationship with plant engineering departments.
  15. Keep abreast of regulatory changes in the industry as well as company policy changes to flow down to Account Specialists.
  16. Plans, prepares, and assigns customers to Account Specialists taking into consideration workload and competency of incumbent to assure excellent customer service is provided.
  17. Observes and evaluates the performance of Account Specialists. Writes performance reviews and obtains approval of such review and salary increase with manager and HR prior to communicating same to employee. Takes appropriate corrective action with those whose performance does not meet expectations up to and including discharge.
  18. Travel to visit major customers as required.
  19. Conduct departmental meetings as required.

Qualifications
Bachelor's degree or three to five years related experience in a supervisory role and/or training; or equivalent combination of education and experience to the satisfaction of the manager.
Knowledge, Skills and Abilities
Excellent written and oral communication skills.
General computer skills - Microsoft Office
ASI
Must be detail oriented and follow issues through to completion
Must have excellent communication ability
Ability to keep customers satisfied while maintaining company guidelines
Thorough knowledge of Customer Service function
Knowledge of product and customers
Detail oriented with superb follow up and outstanding accuracy
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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