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Ascend Learning
Ascend Learning

20 Ascend Learning Customer Service Representative Jobs Hiring Near You

Ascend Learning

Business Development Rep

Leawood, KS · On-site

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... Create early-stage lead / opportunity within the CRM system and track tasks throughout the ...

Ascend Learning

Manager Test Development

Leawood, KS · On-site +1

... of Ascend Learning assessments. This role is accountable for hiring, team performance, product quality, customer service, team training, workflow management, project prioritization, deadlines ...

Ascend Learning

Program Advisor

Gilbert, AZ · On-site +1

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... Collaborating with other sales channels to service our health club accounts and existing customer ...

Ascend Learning

Technical Product Manager

Burlington, MA · On-site +1

$181K - $210K/yr

... Ascend Learning. This may include reusable services, shared technology foundations, data- or AI ... Gather feedback from internal customers and identify opportunities to improve platform usability ...

Ascend Learning

Account Manager

Leawood, KS · On-site

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... Customer Service, Business Services, Product, Marketing and Content Development) * Success and a ...

Ascend Learning

Sr Manager FP&A

Leawood, KS · On-site +1

$106K - $144K/yr

... for Ascend Learning's Information Technology Services (ITS) and Instructional Learning and ... focus on customers. We seek out and celebrate all people and perspectives and cultivate an ...

Ascend Learning

Senior Software Engineer

Leawood, KS · On-site

$123K - $176K/yr

... services/applications that serve several Ascend Learning businesses. WHERE YOU'LL WORK This ... focus on customers. We seek out and celebrate all people and perspectives and cultivate an ...

Ascend Learning

Live Review Educator Part Time

Leawood, KS · On-site

$533 - $633/day

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... The result is customers who are confident in their program offerings and positioned for healthy ...

Ascend Learning

Client Success Consultant

Leawood, KS · On-site

... Ascend Learning, is hiring Client Solutions Consultant to serve as the primary strategic partner for assigned healthcare workforce clients throughout their entire customer lifecycle, from ...

Ascend Learning

Client Success Consultant

Leawood, KS · On-site

... Ascend Learning, is hiring Client Solutions Consultant to serve as the primary strategic partner for assigned healthcare workforce clients throughout their entire customer lifecycle, from ...

Ascend Learning

Associate Quality Engineer

Leawood, KS · On-site

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... Develop and enhance service-level JMeter tests with guidance to identify issues early in the SDLC ...

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Ascend Learning Jobs Information

Does Ascend Learning pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to get time off at Ascend Learning?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to take sick days at Ascend Learning?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

Do people at Ascend Learning feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Do people at Ascend Learning get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

Is it stressful to work at Ascend Learning?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Do people at Ascend Learning recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Do people get enough training when they start at Ascend Learning?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Do people get support to advance at Ascend Learning?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

Do workers feel well informed about how Ascend Learning is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Ascend Learning?
Infographic showing various Customer Service Representative job openings at Ascend Learning in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 50% Physical, and 50% Remote job distribution.

Business Development Rep

Ascend Learning

Leawood, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Ascend Learning rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

11th of 221 rated education and training

Job description

We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.
Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
Ascend Learning brand ExamFX is the nationwide leader for insurance and securities pre-licensing and continuing education courses, having trained over nine million people since 1996. ExamFX combines streamlined content, cutting-edge online tools, and highly-predictive practice exams that are the most state-specific available, to ensure students are the most prepared on test day. Thousands of organizations trust ExamFX to prepare employees for exciting new careers.
WHAT YOU'LL DO
Business Development Representatives excel in having conversations online, through email and by phone. They are great researchers, have a positive outlook and are not easily discouraged. In this position, you will partner with field sales representatives and marketing personnel to generate demand with outbound prospecting and qualifying inbound leads.
WHERE YOU'LL WORK
This position will work a hybrid schedule from our Leawood, KS office location. We will consider remote candidates within the United States.
HOW YOU'LL SPEND YOUR TIME
  • Develop strategies to draw in potential buyers and solicit new customers
  • Develop and execute a daily high-volume outbound activity process that includes e-mail and phone calls to drive new leads and opportunities
  • Follow up on inbound leads who have shown interest in products or services offered
  • Create relationships with prospects to identify their needs / pain points and qualify their revenue potential and purchase timing
  • Create early-stage lead / opportunity within the CRM system and track tasks throughout the qualification process
  • Schedule qualified appointments with prospects to connect them with the appropriate salesperson for further sales consultation
  • Follow up with potential leads / customers who expressed interest but did not purchase (longer term nurturing)
  • Collaborate and report progress to Management to ensure that you are focused on the company's goals
  • Achieve monthly activity / sales metric quotas

WHAT YOU'LL NEED
  • Bachelor's degree in Sales, Marketing, Business or related field, preferred. High School diploma required.
  • 1 + years experience working in a sales role or sales support role
  • Experience working with D365 or Salesforce.com or similar CRM
  • Positive attitude with the desire to work in a rapid-growth, entrepreneurial environment
  • Self-starter that is driven to succeed with a strong work ethic
  • Proven prospecting and business development success through the effective use of sales tools: LinkedIn, Microsoft Office and various CRM systems
  • Comfortable working with potential customers to identify pain points, understand requirements and correlate the value of the solutions that we can provide to address their specific pain points
  • Strong analytical and organizational skills
  • Demonstrated ability to collaborate with remote sales teams

HIRING RANGE
The current full-time annualized hiring range for this role is $42,300.00-$60,500.00 and does not include discretionary bonus or sales incentives, if applicable. In accordance with applicable state laws, we are providing the expected salary range for this position. Individual compensation will be determined by various factors, including relevant experience, qualifications, current business needs and local market factors. Most regular, full-time employees are eligible to participate in an Ascend incentive bonus or sales plan.
BENEFITS
  • Health, dental, and vision insurance
  • Company paid Life Insurance
  • 401(k) with company match
  • Paid time off and parental leave
  • Employee assistance program
  • Other employee wellness programs such as Headspace and Airvet
  • Charitable matching program

Fostering A Sense of Belonging
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.

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