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Ascend Learning
Ascend Learning

44 Ascend Learning Customer Service Representative Jobs Hiring Near You

Ascend Learning

Business Development Rep

Leawood, KS · On-site

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... Create early-stage lead / opportunity within the CRM system and track tasks throughout the ...

Ascend Learning

Business Development Rep

Leawood, KS · On-site

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... Create early-stage lead / opportunity within the CRM system and track tasks throughout the ...

Ascend Learning

Manager Test Development

Leawood, KS · On-site +1

... of Ascend Learning assessments. This role is accountable for hiring, team performance, product quality, customer service, team training, workflow management, project prioritization, deadlines ...

Ascend Learning

Program Advisor

Gilbert, AZ · On-site +1

From testing to certification, Ascend Learning products are used by physicians, emergency medical ... Collaborating with other sales channels to service our health club accounts and existing customer ...

Ascend Learning

Test Developer

Leawood, KS · On-site +1

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... Use this knowledge to contribute to process modification and/or the resolution of customer support ...

Ascend Learning

Product Marketing Manager

Leawood, KS · On-site +1

$149K/yr

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... The Product Marketing Manager will develop a deep understanding of our market, customer needs and ...

Ascend Learning

FP&A Sr Manager

Leawood, KS · On-site

$106K - $144K/yr

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... and/or customer mix. * Explain key variance drivers and highlight important takeaways in ...

Ascend Learning

Sr Software Engineer

Burlington, MA · On-site +1

$133K - $175K/yr

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... focus on customers. We seek out and celebrate all people and perspectives and cultivate an ...

Ascend Learning

Associate Quality Engineer

Leawood, KS · On-site

From testing to certification, Ascend Learning products are used by physicians, emergency medical ... Develop and enhance service-level JMeter tests with guidance to identify issues early in the SDLC ...

Ascend Learning

LTI Integration Manager

Leawood, KS · On-site +1

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... A customer facing role providing onboarding and training services with educational-technology ...

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Infographic showing various Customer Service Representative job openings at Ascend Learning in the United States as of July 2026, with employment types broken down into 2% Internship, 89% Full Time, and 9% Part Time. Highlights an 36% Physical, and 64% Remote job distribution.
Business Development Rep

Business Development Rep

Ascend Learning

Leawood, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.
Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
Ascend Learning brand ExamFX is the nationwide leader for insurance and securities pre-licensing and continuing education courses, having trained over nine million people since 1996. ExamFX combines streamlined content, cutting-edge online tools, and highly-predictive practice exams that are the most state-specific available, to ensure students are the most prepared on test day. Thousands of organizations trust ExamFX to prepare employees for exciting new careers.
WHAT YOU'LL DO
Business Development Representatives excel in having conversations online, through email and by phone. They are great researchers, have a positive outlook and are not easily discouraged. In this position, you will partner with field sales representatives and marketing personnel to generate demand with outbound prospecting and qualifying inbound leads.
WHERE YOU'LL WORK
This position will work a hybrid schedule from our Leawood, KS office location. We will consider remote candidates within the United States.
HOW YOU'LL SPEND YOUR TIME
  • Develop strategies to draw in potential buyers and solicit new customers
  • Develop and execute a daily high-volume outbound activity process that includes e-mail and phone calls to drive new leads and opportunities
  • Follow up on inbound leads who have shown interest in products or services offered
  • Create relationships with prospects to identify their needs / pain points and qualify their revenue potential and purchase timing
  • Create early-stage lead / opportunity within the CRM system and track tasks throughout the qualification process
  • Schedule qualified appointments with prospects to connect them with the appropriate salesperson for further sales consultation
  • Follow up with potential leads / customers who expressed interest but did not purchase (longer term nurturing)
  • Collaborate and report progress to Management to ensure that you are focused on the company's goals
  • Achieve monthly activity / sales metric quotas

WHAT YOU'LL NEED
  • Bachelor's degree in Sales, Marketing, Business or related field, preferred. High School diploma required.
  • 1 + years experience working in a sales role or sales support role
  • Experience working with D365 or Salesforce.com or similar CRM
  • Positive attitude with the desire to work in a rapid-growth, entrepreneurial environment
  • Self-starter that is driven to succeed with a strong work ethic
  • Proven prospecting and business development success through the effective use of sales tools: LinkedIn, Microsoft Office and various CRM systems
  • Comfortable working with potential customers to identify pain points, understand requirements and correlate the value of the solutions that we can provide to address their specific pain points
  • Strong analytical and organizational skills
  • Demonstrated ability to collaborate with remote sales teams

BENEFITS
  • Flexible and generous paid time off
  • Competitive medical, dental, vision and life insurance
  • 401(k) employer matching program
  • Parental leave
  • Wellness resources
  • Charitable matching program
  • On-site workout facilities (Leawood, Gilbert, Burlington)
  • Community outreach groups
  • Tuition reimbursement

Fostering A Sense of Belonging
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.

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