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36 Ascend Learning Customer Service Representative Jobs Hiring Near You

Ascend Learning

Manager Test Development

Leawood, KS · On-site +1

... of Ascend Learning assessments. This role is accountable for hiring, team performance, product quality, customer service, team training, workflow management, project prioritization, deadlines ...

Ascend Learning

Program Advisor

Gilbert, AZ · On-site +1

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... Collaborating with other sales channels to service our health club accounts and existing customer ...

Ascend Learning

Technical Product Manager

Burlington, MA · On-site

$181K - $210K/yr

... Ascend Learning. This may include reusable services, shared technology foundations, data- or AI ... Gather feedback from internal customers and identify opportunities to improve platform usability ...

Ascend Learning

Senior Software Engineer

Leawood, KS · On-site

$123K - $176K/yr

... services/applications that serve several Ascend Learning businesses. WHERE YOU'LL WORK This ... focus on customers. We seek out and celebrate all people and perspectives and cultivate an ...

Ascend Learning

Director MSP Service Delivery

Gilbert, AZ · On-site

$205K/yr

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... focus on customers. We seek out and celebrate all people and perspectives and cultivate an ...

Ascend Learning

Director Data & AI

Gilbert, AZ · On-site +1

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... Build the self-service analytics capability that empowers business users while maintaining data ...

Ascend Learning

Sr Manager FP&A

Leawood, KS · On-site +1

$106K - $144K/yr

... for Ascend Learning's Information Technology Services (ITS) and Instructional Learning and ... focus on customers. We seek out and celebrate all people and perspectives and cultivate an ...

Ascend Learning

Live Review Educator Part Time

Leawood, KS · On-site

$533 - $633/day

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... The result is customers who are confident in their program offerings and positioned for healthy ...

Ascend Learning

Client Success Consultant

Leawood, KS · On-site

... Ascend Learning, is hiring Client Solutions Consultant to serve as the primary strategic partner for assigned healthcare workforce clients throughout their entire customer lifecycle, from ...

Ascend Learning

Associate Quality Engineer

Leawood, KS · On-site

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... Develop and enhance service-level JMeter tests with guidance to identify issues early in the SDLC ...

Ascend Learning

Client Success Consultant

Leawood, KS · On-site

... Ascend Learning, is hiring Client Solutions Consultant to serve as the primary strategic partner for assigned healthcare workforce clients throughout their entire customer lifecycle, from ...

Ascend Learning

Product Training Specialist

Leawood, KS · On-site +1

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... The result is customers who are confident in their program offerings and positioned for healthy ...

Ascend Learning

Senior Systems Engineer

Leawood, KS · On-site

$101K - $139K/yr

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... Customer-centric attitude with internal and external customers * High level of written ...

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Does Ascend Learning pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to get time off at Ascend Learning?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to take sick days at Ascend Learning?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

Do people at Ascend Learning feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Do people at Ascend Learning get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

Is it stressful to work at Ascend Learning?

Most people feel stressed here.
83% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Do people at Ascend Learning recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Do people get enough training when they start at Ascend Learning?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Do people get support to advance at Ascend Learning?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

Do workers feel well informed about how Ascend Learning is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Ascend Learning?

Infographic showing various Customer Service Representative job openings at Ascend Learning in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 55% Physical, and 45% Remote job distribution.

Senior Director Business Development

Ascend Learning

Burlington, MA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Ascend Learning rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

11th of 223 rated education and training

Job description

We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.
Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
As an organization fueled by a commitment to elevate the education and training of healthcare professionals, MedHub and BoardVitals offerings drive prominence as leading medical education solutions. MedHub's proven software and expertise enable more than 600 Graduate and Undergraduate Medical Education institutions, Nursing and Health Sciences training programs to exponentially reduce administrative burden, improve data clarity, and maximize institutional oversight. When combined with BoardVitals' exam prep materials and analytics, used by more than 1.5 million students, residents, and practitioners for their board and recertification exams or continuing medical education requirements, the two provide institutional leaders with data-driven insights to inform and advance curriculum effectiveness and, ultimately, physician preparedness. Medhub & BoardVitals are brands in Ascend Learning's healthcare segment.
WHAT YOU'LL DO
The Senior Director, Business Development leads expansion efforts for the MedHub portfolio within Allied Health. This leader is responsible for identifying, developing, and executing partnerships and growth strategies that accelerate revenue, deepen market penetration, and strengthen Ascend Learning's leadership position across allied health education and training.
WHERE YOU'LL WORK
This position offers the flexibility of remote work in the United States.
HOW YOU'LL SPEND YOUR TIME
  • Develop and execute a comprehensive business development strategy for the Allied Health (MedHub) portfolio aligned to company growth goals.
  • Lead, mentor, and scale a high-performing sales team by setting clear goals, fostering a culture of accountability and collaboration, and developing talent to support sustained growth across the Allied Health portfolio.
  • Identify and prioritize new market opportunities, including healthcare systems, educational institutions, certification organizations, and workforce development partners.
  • Analyze industry trends, customer needs, and competitive landscape to inform strategic initiatives.
  • Establish and grow strategic partnerships with health systems, academic institutions, associations, and technology providers.
  • Structure and negotiate complex agreements that drive mutual value and long-term growth.
  • Cultivate executive-level relationships with key stakeholders and decision-makers.
  • Build and manage a robust business development pipeline, from early-stage opportunities to closed deals.
  • Own revenue targets associated with new partnerships and expansion opportunities.
  • Partner with sales leadership to transition qualified opportunities and ensure successful execution.
  • Collaborate closely with product, marketing, and operations teams to align offerings with market demand.
  • Influence product roadmap by bringing forward market insights and customer needs.
  • Support go-to-market strategies, including positioning, pricing, and packaging.
  • Represent Ascend Learning at industry conferences, events, and client engagements.
  • Act as a subject matter expert on trends in allied health education, workforce training, and digital learning platforms.

WHAT YOU'LL NEED
  • Bachelor's degree required; MBA or advanced degree in business, healthcare, or related field preferred
  • 10+ years of experience in business development, partnerships, or strategic growth roles, preferably within healthcare, education, or SaaS
  • 7+ years of progressive leadership experience; proven success in building, leading, and developing high-performing business development or commercial teams within healthcare, education, or SaaS environments strongly preferred
  • Demonstrated success in closing complex, high-value deals and building long-term partnerships
  • Strong understanding of allied health education, clinical training ecosystems, or healthcare workforce development
  • Proven ability to operate at both strategic and tactical levels
  • Exceptional executive presence, negotiation, and communication skills
  • Experience working in matrixed, cross-functional environments
  • Strategic thinker with a strong commercial mindset
  • Highly collaborative and influential across teams
  • Data-driven decision maker with strong analytical skills
  • Entrepreneurial, proactive, and results-oriented
  • Comfortable navigating ambiguity and rapid growth environments
  • Ability to travel up to 10%

HIRING RANGE
The current full-time annualized hiring range for this role is $154,100.00-$220,330.00 and does not include discretionary bonus or sales incentives, if applicable. In accordance with applicable state laws, we are providing the expected salary range for this position. Individual compensation will be determined by various factors, including relevant experience, qualifications, current business needs and local market factors. Most regular, full-time employees are eligible to participate in an Ascend incentive bonus or sales plan.
BENEFITS
  • Health, dental, and vision insurance
  • Company paid Life Insurance
  • 401(k) with company match
  • Paid time off and parental leave
  • Employee assistance program
  • Other employee wellness programs such as Headspace and Airvet
  • Charitable matching program

Fostering A Sense of Belonging
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.

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