Array
Array

13 Array Technical Support Specialist Jobs Hiring Near You

Data Entry Specialist

Houston, TX · On-site

$16 - $18/hr

Create accurate invoices for data storage and related services. • Technical Skills: Proficient in ... Growth Opportunities Array is committed to providing equal employment opportunities to all ...

Technical Skills: Proficient in Microsoft Office Suite and other standard computer applications ... Growth Opportunities Array is committed to providing equal employment opportunities to all ...

Deployment Engineer

OR · On-site +1

$100K/yr

Support strategic scalability by helping address high pipeline demand, ensuring future quarters ... Client Engagement, How We Work, Technical Interview; short video submission. Array Offers All ...

Support strategic scalability by helping address high pipeline demand, ensuring future quarters ... Client Engagement, How We Work, Technical Interview; short video submission. Array Offers All ...

Senior Go Software Engineer

Chicago, IL · On-site +1

$80 - $100/hr

Conceptualize and deliver software solutions with support and guidance from our Principal Engineers ... Technical Interview - Loop: Engineering Leadership Interview, How We Work Interview. Array Offers ...

Senior Go Software Engineer

Chicago, IL · On-site +1

$80 - $100/hr

Conceptualize and deliver software solutions with support and guidance from our Principal Engineers ... Technical Interview - Loop: Engineering Leadership Interview, How We Work Interview. Array Offers ...

Senior Svelte Software Engineer

Denver, CO · On-site +1

$80 - $100/hr

Conceptualize and deliver front-end solutions with support and guidance from our Principal ... Technical Interview - Loop: Engineering Leadership Interview, How We Work Interview. Array Offers ...

Senior Svelte Software Engineer

Denver, CO · On-site +1

$80 - $100/hr

Conceptualize and deliver front-end solutions with support and guidance from our Principal ... Technical Interview - Loop: Engineering Leadership Interview, How We Work Interview. Array Offers ...

Technical Troubleshooting: Offer advanced support for technology usage, including Relativity ... industry Array is committed to providing equal employment opportunities to all individuals. We ...

OR · Hybrid

$90K - $130K/yr

Technical Troubleshooting: Offer advanced support for technology usage, including Relativity ... industry Array is committed to providing equal employment opportunities to all individuals. We ...

Service of Process Specialist

Irvine, CA · On-site +1

$21 - $22/hr

... Support coordination of services across multiple channels, including: * Field service (hand service ... Growth Opportunities Array is committed to providing equal employment opportunities to all ...

Support shared inbox (process box) to ensure timely communication * Help route jobs for next steps ... Growth Opportunities Array is committed to providing equal employment opportunities to all ...

Service of Process Specialist

Irvine, CA · On-site +1

$21 - $22/hr

Support shared inbox (process box) to ensure timely communication * Help route jobs for next steps ... Growth Opportunities Array is committed to providing equal employment opportunities to all ...

Array Jobs Information

What are the key skills and qualifications needed to thrive as a Technical Support Specialist, and why are they important?

To thrive as a Technical Support Specialist, you need a solid understanding of computer systems, troubleshooting, networking, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is commonly required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills ensure timely and effective technical support, leading to high customer satisfaction and smooth business operations.

What are some common challenges Technical Support Specialists face when troubleshooting remotely, and how can they overcome them?

Technical Support Specialists often encounter challenges when troubleshooting issues remotely, such as limited access to the user's device, communication barriers, and the need to guide users with varying technical skills. To overcome these obstacles, specialists use remote access tools, clear and patient communication, and step-by-step instructions. Building rapport and asking precise questions also help in accurately diagnosing and resolving problems, ensuring a positive support experience for users.

What is a Technical Support Specialist?

A Technical Support Specialist is a professional who helps users troubleshoot and resolve issues with computer systems, software, hardware, and other technology products. They provide assistance via phone, email, chat, or in person, guiding customers through problem-solving steps. Technical Support Specialists may also install, configure, and maintain technology systems, ensuring everything runs smoothly. Their goal is to ensure users can effectively use technology and resolve any technical challenges quickly. This role requires strong problem-solving skills, technical knowledge, and good communication abilities.

What is the difference between Technical Support Specialist vs Help Desk Technician?

AspectTechnical Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+; relevant certificationsCompTIA A+, ITIL Foundation
Work EnvironmentTechnical support teams, client sites, remoteHelp desk, call centers, remote
Employer & IndustryIT companies, tech support firms, corporate ITIT service providers, internal corporate support
Common Search & ComparisonTechnical Support Specialist vs Help Desk Technician

Both roles involve troubleshooting and resolving technical issues, but Technical Support Specialists often handle more complex problems and may require advanced certifications. Help Desk Technicians typically focus on basic user support and issue resolution. The roles are complementary within IT support teams, with the Technical Support Specialist often taking on more technical responsibilities.

What is it like to work at Array?

Array appears to be a collaborative and innovative company that prioritizes teamwork and open communication, fostering a culture of mutual respect and support among its employees.

Array is a biotech company focused on developing targeted therapies for various types of cancer, with a team structure that includes researchers, clinicians, and engineers working together to advance its mission. The company's work environment is likely fast-paced and dynamic, with a focus on scientific discovery and clinical development.

Working at Array may appeal to candidates who are passionate about cancer research and development, as the company offers opportunities to contribute to groundbreaking therapies and make a meaningful impact in the field of oncology.
What other companies are hiring for Technical Support Specialist jobs?
What are the most popular categories at Array?
Infographic showing various Technical Support Specialist job openings at Array in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 21% Physical, 4% Hybrid, and 75% Remote job distribution.
Data Entry Specialist

Data Entry Specialist

Array

Houston, TX • On-site

$16 - $18/hr

Full-time

Retirement, PTO

Posted 26 days ago


Job description

Job Description
Summary
As a highly organized and detail-oriented Data Entry Specialist, you will play a critical part in ensuring the smooth operation of our data center by handling physical media, managing data, and providing exceptional customer service.
Responsibilities:
• Media Management: Ship and receive data media, catalog and track media inventory, and maintain accurate records.
• Reporting & Data Validation: Generate reports, track data movement, and conduct audits to ensure data accuracy and integrity.
• Customer Service: Provide high-level customer service, respond to inquiries, and resolve customer issues in a timely and professional manner.
• Billing: Create accurate invoices for data storage and related services.
• Technical Skills: Proficient in Microsoft Office Suite and other standard computer applications. Experience with database management software a plus.
Qualifications
• High school diploma or equivalent.
• Minimum 1 years of experience handling physical media and data.
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to multi-task effectively.
• Outstanding customer service skills.
• Knowledge of the eDiscovery business is a preferred qualification.
The base Compensation range for this role will $16.00-18.00 an hour and will be dependent upon the individual's location, skills, experience and qualifications.
What We Offer
• People-Focused Culture
• Competitive Pay & Quarterly Incentives
• Comprehensive Benefits, 401k & Wellbeing Programs (link for details)
• Paid Time Off & Holidays
• Professional Development & Career Growth Opportunities
Array is committed to providing equal employment opportunities to all individuals. We ensure that all hiring decisions are made without unlawful consideration of any person's race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, disability, genetic information, marital status, citizenship, ancestry, or any other basis protected by applicable local, state, provincial, or federal law. We are dedicated to making our application process accessible. If you require an accommodation or assistance due to a disability, please notify us. Your request will be handled confidentially, and your application status will not be negatively affected. We strive to maintain a diverse, inclusive, and fair workplace where all team members are valued and respected.
All persons hired will be required to complete a comprehensive background check and provide proof of eligibility to work in the country of the job location.