60 Arizona State University Financial Aid Counselor Jobs Hiring Near You

Job Profile:
Student Support Specialist 2
Job Family:
Student Support Services
Time Type:
Full time
Max Pay - Depends on experience:
$77,300.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Description:
Are you an experienced Financial Intake Specialist who is ready for more responsibility? Do you excel at leading and supporting your peers? Then apply today for this EdPlus Financial Intake Specialist opportunity!
This position is only open to current employees of the Arizona Board of Regents (ABOR) system, which includes Arizona State University, Northern Arizona University, and the University of Arizona.
ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.
Want to know more about working at EdPlus? Click here!
We're seeking an EdPlus Financial Intake Specialist Senior to support peers on the Financial Intake Services team with advising, evaluating, and counseling of financial aid procedures and processes. Every day you will make a difference in the lives of others by contributing regularly to team meetings, managing their caseload systematically, prioritizing the needs of the team, and stepping in to assist with learner concerns and escalations as needed. You will be consistently involved in advancing the priorities of Financial Intake Services while supporting the mission of EdPlus.
Essential Duties:

• Provides guidance, mentorship, and training to new specialists.
• Consistently and reliably meets or exceeds established performance metrics.
• Adapts easily to change and leads peers in making necessary changes.
• Conducts proactive outreach to assigned student population to collect necessary financial documents while ensuring all paperwork is in place for financial aid certification.
• Provides comprehensive counseling to students and their authorized family members regarding their financial aid eligibility through phone, SMS, Zoom, chat, and email.
• Utilizes resources and critical thinking skills to solve problems, quickly make decisions, and provide the best experience to ASU Online students.
• Participates in presentations and information sessions to advise prospective students and their families.
• Works collaboratively with internal and external partners.
• Assumes or coordinates other duties or projects as assigned or directed.

Desired Qualifications:

• Bachelor's degree or higher in a related field.
• Evidence of at least two years of experience as an EdPlus Financial Intake Specialist.
• Experience with EdPlus at ASU Financial Intake Services' policies and procedures.
• Demonstrated ability to lead by example.
• Demonstrated ability to stimulate and embrace change and gain the enthusiasm and cooperation of others.
• Evidence of strong peer mentorship skills.
• Demonstrated ability to quickly build positive and collaborative relationships and connect with others.
• Consistently meets or exceeds Quality Assurance competencies measured by Lead.
• Experience with problem resolution.
• Evidence of strong critical thinking skills.
• Evidence of effective, professional, and persuasive communication skills.
• Evidence of ability to embrace and quickly implement feedback.
• Current employee of the Arizona Board of Regents (ABOR) system, which includes Arizona State University, Northern Arizona University, and the University of Arizona.

NOTE: Please answer the following questions in your cover letter:

• Explain why you are interested in the Senior role within Financial Intake Services and the impact you hope to make. In your response, discuss your motivation, how the role aligns with your professional goals, and the contributions you hope to bring to the team and students.
• Elaborate on your leadership experience within Financial Intake Services. Highlight examples of how you have guided colleagues, supported initiatives, influenced outcomes, or contributed to a positive team culture.

Salary & Benefits:
$51,500 - $77,300 per year; DOE
The target salary for this position is $58,400 per year.
ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents, and spouse.)
• Discounts

Working Environment:
ASU EdPlus is located at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.
ASU EdPlus supports flexible work options, ranging from alternate to hybrid remote work schedules, subject to approvals per ASU policy.
Applicant must be eligible to work in the United States; ASU EdPlus will not be a sponsor for this position.
Department Statement:
As a central enterprise unit for ASU, ASU EdPlus supports the university charter by focusing on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education.
ASU EdPlus defines itself through a culture of curiosity, risk-taking, and refusing to accept the status quo. Our employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of innovation, driving outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.
ASU EdPlus
Driving Requirement:
Driving is not required for this position.
Location:
Off-Campus: Scottsdale
Funding:
No Federal Funding
Instructions to Apply:
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
Please use the link below to log in using single sign-on.
https://www.myworkday.com/asu/d/inst/1$9925/9925$21988.htmld
To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.
Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement: