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AptarGroup

13 Aptargroup Customer Service Representative Jobs Hiring Near You

AptarGroup

Customer Service Specialist

Congers, NY · On-site

$75K - $102K/yr

Customer Service Specialist Working Location: Congers, NY This position does not qualify for international relocation. All candidates must be authorized to work in US and not require sponsorship.

AptarGroup

Material Handler (Night Shift)

Mukwonago, WI · On-site

$16.50 - $20/hr

Every day, Aptar creates "a-ha moments" for its customers and their consumers and patients by ... Prepare maintenance work orders for service to equipment as required. * Calibrate the on-press ...

AptarGroup

Resin Material Handler

Mukwonago, WI · On-site

$16.50 - $20/hr

Prepare notifications (maintenance of work orders) for service to equipment as required ... customers and their consumers. Our Culture At Aptar, our success is driven by individuals who ...

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AptarGroup Jobs Information

Do workers at AptarGroup get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2026.

Does AptarGroup pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
59% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and July 2026.

At AptarGroup, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
56% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from AptarGroup affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at AptarGroup?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 20% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

Do workers at AptarGroup worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and September 2025.

Do AptarGroup workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
61% report that they don’t have enough control over which shifts they work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it for AptarGroup workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and July 2025.

How easy is it to get time off at AptarGroup?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and July 2026.

Do AptarGroup managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and September 2025.

Do jobs at AptarGroup spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at AptarGroup?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at AptarGroup good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
63% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at AptarGroup feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at AptarGroup get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at AptarGroup?

Most people feel stressed here.
70% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at AptarGroup enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at AptarGroup recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at AptarGroup?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at AptarGroup?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think AptarGroup’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
97% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how AptarGroup is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Aptargroup?

What are the most popular categories at Aptargroup?

Infographic showing various Customer Service Representative job openings at Aptargroup in the United States as of August 2026, with employment types broken down into 2% Internship, 96% Full Time, and 2% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

Customer Service Specialist

AptarGroup

Congers, NY • On-site

$75K - $102K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

AptarGroup rating

6.5

Company rating: 6.5 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

94th of 121 rated packaging manufacturers

Job description

Customer Service SpecialistWorking Location: Congers, NY
This position does not qualify for international relocation.
All candidates must be authorized to work in US and not require sponsorship.
Improving Health through Science and Technology! At Aptar Pharma, we specialize in Drug Delivery offering Innovative Devices, Services and Solutions focused on the Patient Experience. Aptar Pharma is part of Aptar Group, a global leader of dispensing systems for the packaging industry. Aptar Pharma has been setting the standard in drug delivery for decades providing health technology solutions and services enabling effective patient treatment. Be You, Be Aptar!
What You Will Do at Aptar Pharma:
The primary mission of the Customer Supply Chain Specialist is to receive, process, and expedite customer purchase orders to ensure accurate, on-time delivery while consistently demonstrating a strong customer-centric mindset. This is a customer facing position, only candidates with relevant experience will be considered.
What Aptar Pharma Is Looking For:
  • Manage sales order entry, establish acceptable lead times with production sites, and negotiate improvements when required.
  • Demonstrate strong customer centricity by understanding client needs, anticipating challenges, and delivering long-term value.
  • Proactively engage with customers to identify evolving requirements and translate insights into actionable improvements.
  • Collaborate effectively with cross-functional teams, partners, and external stakeholders to ensure exceptional customer experience.
  • Maintain accurate Customer Master Data in SAP, including customer information, specifications, and pricing, based on input from Sales.
  • Ensure order accuracy by verifying client requirements and confirming that Sales have provided all necessary documentation and specifications.
  • When applicable by site, monitor the delivery and invoicing process to ensure timely completion.
  • Partner with Sales to review client requirements, open orders, overall portfolios, and services/tooling orders.
  • For local production, work closely with Planning to align on customer requirements, deliveries, and potential delays.
  • Resolve order-related customer issues by coordinating with relevant internal departments.
  • Oversee the input, tracking, and accuracy of trial orders.
  • Collaborate with Accounts Receivable, Credit Management, and Sales to resolve payment issues.
  • Work with Quality and Sales to follow up on Return Authorizations and manage replacement orders by agreed terms.
What you will bring on the journey
Education
  • Bachelor's degree or equivalent work experience.
Experience
  • 3-5 years' experience in Supply Chain, Customer Service or in a similar position interacting with customers.
  • 3-5 years' experience in a Pharmaceutical environment preferred.
  • 1-3 years' experience in Freight Forwarding, Traffic and/or Logistics a plus.
  • Knowledge of SAP or other similar ERP system.
  • Proficient with Microsoft, Excel Word, and PowerPoint.
Skills
  • Thoroughness: Demonstrates strong attention to detail and accuracy, ensuring tasks are completed correctly, on time, and with consistent follow-up.
  • Teamwork: Collaborates effectively with others, contributing fully to shared objectives and willingly taking on roles that support continuous improvement initiatives.
Communication & Knowledge Sharing: Proactively shares information, insights, and learnings; communicates ideas clearly, accurately, and appropriately for the audience.
What We Offer
  • An exciting, diverse and value based working environment.
  • Award-winning corporate university offering personal development and training opportunities.
  • Competitive base salary
  • Contribute to the communities where we reside.
  • Innovative benefits plan which includes: 401k plan with Company matching benefit, paid time off, medical, dental, vision, life, disability and more

Compensation and Base Annual Pay
In compliance with pay transparency requirements, the salary range for this role is USD $75,000 to USD $102,000 annually. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Aptar also offers a variety of benefits, including health, life, and disability insurance, 401(k) match and employer retirement savings contribution, flexible spending accounts, EAP, education assistance, parental leave, paid time off, company-paid holidays, and more. The specific programs and options available to an employee may vary depending on location, pay class, or other factors.
BE YOU, BE APTAR!
Aptar is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information
Aptar Pharma, NA
250 Route 303 North
Congers, NY 10920www.aptar.com
Improving Health through Science and Technology!

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