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Broadcast Teleport Technician
About Anuvu
For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Emirates and Celebrity Cruises have trusted us to provide solutions from high-speed broadband internet to movies, television and games.
Our team of global experts take pride in providing clients what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordable content and connectivity solutions designed to meet the ever-changing technology needs of our clients' passengers and guests.
Be Part of the Movement
Anuvu is embarking on a new chapter with a new story to tell. As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today, while remaining flexible and future-focused.
Role Summary
We are seeking a highly skilled Broadcast Teleport Technician responsible for the timely and accurate availability of all programming content for MTNTV. This role coordinates daily activities of the transmission service function on the network while accurately maintaining all necessary information on program media and various systems. The goal is to ensure the reliability, availability, and optimal performance of our broadcast infrastructure for seamless live TV delivery to our subscribers.
Reporting directly to the Broadcast Master Control Room Manager and will collaborate with internal teams, external vendors, and partners to build and operate a robust, scalable, and reliable TV content platform. This position requires onsite presence, and availability for on-call support during technical emergencies as well as weekend coverage during scheduled live broadcast events.
Location: Onsite Holmdel, NJ
What You'll Be Doing

• Follow all standard operating procedures to ensure effective results on all workflows.
• Schedule listing service, conditional access and automation.
• Monitor service level and take appropriate action to maintain.
• Schedule recording and monitor live broadcast events.
• Generate reports identifying the media status during various stages in the life of a program, ensuring all program media is accurate and available for broadcast.
• Establish good working relationship with internal/external departments to ensure timely completion of various tasks.
• Monitor and maintains quality levels for the telecommunications network for anomalies and handle issues from customers according to established procedures for management and technical escalations.
• Actively participate in group discussions and meetings.
• Disseminate appropriate information to direct report and department as needed.
• Performs Program Preparation and Quality Control tasks of media content, commercial and promotional spots.
• Use test, measurement and diagnostic equipment to analyze, interpret, troubleshoot, document and restore digital services
• Initiates emergency restoration procedures following commercial power failures.
• Monitors earth station and terrestrial systems for proper operation.
• Documents and troubleshoots station equipment and initiates equipment repairs.
• Works with customers in the configuration and troubleshooting of satellite receiver equipment (Cisco).
• Monitors RF, IF, and L-band satellite networks
• Other duties as may be assigned.

Expectations

• The ideal candidate must have strong troubleshooting skills and have the ability to analyze relationships between problem components.
• Capacity to identify and prioritize issues. Good verbal and written communication skills.
• Proactive and resourceful individual.

What We're Looking For

• 2 years of college or technical school, 1 - 2 years of experience within the broadcast industry is required (preferably in Operations, NOC and/or Program Prep).

• Exceptional communication skills with the ability to explain complex technical concepts to non-technical stakeholders with a client-focused attitude.
• Ability to stay current with evolving broadcast and streaming technology trends.
• Excellent organizational skills and the ability to manage multiple projects.
• Familiarity with budgeting and cost management for technology initiatives.
• Motivated, goal oriented, persistent and a skilled negotiator.
• Ability to negotiate and liaise with customers.
• Proficiency in MS Office applications.
• Excellent customer service skills.

• Attention to detail.

This Might Be the Right Place if You....

• Are passionate about broadcast technology, thrive in leadership roles, and want to be part of an innovative team transforming live TV delivery.
• Are passionate about cloud and IP digital technology, thrive in matrix organization, challenging leadership roles, and want to be part of an innovative team transforming live TV delivery, we encourage you to apply today.
• Are a team fit; can help advance our global, inclusive culture
• Are self-starters who like to roll up your sleeves and take initiative with minimal direction
• Can think about tomorrow, while getting your work done today
• Are a collaborative team player; primary audience will be internal teams
• Are curious and open to learning and finding new solutions
• Are able to provide and accept feedback in a constructive manner
• Are organized, have strong communication skills, and do whatever it takes to get things done

The Benefits of Working Here
A career with Anuvu is a unique opportunity to continue to grow your knowledge and skills within a casual culture that thrives on collaboration and innovation. In addition to providing an outstanding work environment, we offer competitive time off, benefits including medical, dental, vision, paid time off, flexible scheduling, employee assistance, and discounts on gym membership, concerts, amusement parks, hotels, and more!
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Anuvu is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Let Innovation Move You.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.