This position is responsible for actively ensuring the Renewal by Andersen brand are enhanced by quickly and professionally resolving customer issues. Individual would work closely with Owners and ...
Andersen
60 Andersen Jobs Hiring in Minnesota
This position is responsible for actively ensuring the Renewal by Andersen brand are enhanced by quickly and professionally resolving customer issues. Individual would work closely with Owners and ...
Direct Marketing Associate - MINNESOTA
Roseville, MN · On-site
$17.48 - $26.22/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Direct Marketing Associate - MINNESOTA
Roseville, MN · On-site
$17.48 - $26.22/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Technical Writer II
Oak Park Heights, MN · On-site
$62K - $94K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Technical Writer II
Oak Park Heights, MN · On-site
$62K - $94K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Sustainability Intern
Bayport, MN · On-site
$19.90 - $28.80/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Sustainability Intern
Bayport, MN · On-site
$19.90 - $28.80/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Manufacturing Engineer II - 1st Shift - Cottage Grove, MN
Cottage Grove, MN · On-site
$90K - $139K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Manufacturing Engineer II - 1st Shift - Cottage Grove, MN
Cottage Grove, MN · On-site
$90K - $139K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Engineering Technologist
Cottage Grove, MN · On-site
$62K - $94K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Engineering Technologist
Cottage Grove, MN · On-site
$62K - $94K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Operations Leadership Development Program
Bayport, MN · On-site
$73K - $83K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Operations Leadership Development Program
Bayport, MN · On-site
$73K - $83K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Electrical Engineering Intern
Bayport, MN · On-site
$19.90 - $28.80/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Electrical Engineering Intern
Bayport, MN · On-site
$19.90 - $28.80/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Quality Technician II - 2nd Shift
Cottage Grove, MN · On-site
$24.95 - $36.15/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Quality Technician II - 2nd Shift
Cottage Grove, MN · On-site
$24.95 - $36.15/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Engineering Intern
Bayport, MN · On-site
$24 - $27/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Engineering Intern
Bayport, MN · On-site
$24 - $27/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Marketing Intern
Bayport, MN · On-site
$22 - $24/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Marketing Intern
Bayport, MN · On-site
$22 - $24/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Technologist I
Cottage Grove, MN · On-site
$62K - $94K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Technologist I
Cottage Grove, MN · On-site
$62K - $94K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Technologist I
Cottage Grove, MN · On-site
$62K - $94K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Technologist I
Cottage Grove, MN · On-site
$62K - $94K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Finance Intern
Oak Park Heights, MN · On-site
$22 - $25/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Finance Intern
Oak Park Heights, MN · On-site
$22 - $25/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
New Product Development Manager
Bayport, MN · On-site
$111K - $172K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
New Product Development Manager
Bayport, MN · On-site
$111K - $172K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Executive Administrative Assistant II
Cottage Grove, MN · On-site
$31.15 - $45.15/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Executive Administrative Assistant II
Cottage Grove, MN · On-site
$31.15 - $45.15/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Service Technician II-Brainerd
Baxter, MN · On-site
$22.24 - $34.46/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Service Technician II-Brainerd
Baxter, MN · On-site
$22.24 - $34.46/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Executive Administrative Assistant
Cottage Grove, MN · On-site
$27.80 - $40.30/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Executive Administrative Assistant
Cottage Grove, MN · On-site
$27.80 - $40.30/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Service Technician Lead- Roseville
Roseville, MN · On-site
$27.76 - $41.64/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Service Technician Lead- Roseville
Roseville, MN · On-site
$27.76 - $41.64/hr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Materials Engineer III - Sealants and Insulating Glass Technologies
Bayport, MN · On-site
$101K - $156K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Materials Engineer III - Sealants and Insulating Glass Technologies
Bayport, MN · On-site
$101K - $156K/yr
ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...
Andersen Jobs Information
What is it like to work at Andersen?
Andersen is a professional services firm that values collaboration, innovation, and a commitment to excellence, fostering a culture that encourages teamwork and professional growth.
The company's team structure is designed to support a dynamic and inclusive work environment, with a focus on delivering high-quality services to clients across various industries. Andersen's professionals work together to drive business results and make a positive impact on their communities.
Working at Andersen may appeal to individuals who are passionate about delivering exceptional client service, are eager to develop their skills and expertise, and are motivated by the opportunity to work on complex and challenging projects that drive business success.
The company's team structure is designed to support a dynamic and inclusive work environment, with a focus on delivering high-quality services to clients across various industries. Andersen's professionals work together to drive business results and make a positive impact on their communities.
Working at Andersen may appeal to individuals who are passionate about delivering exceptional client service, are eager to develop their skills and expertise, and are motivated by the opportunity to work on complex and challenging projects that drive business success.
What makes Andersen an attractive place to work?
Andersen is a leading professional services firm that provides a wide range of services, including audit, tax, and consulting, to clients across various industries. The company is known for its collaborative and innovative work environment, where employees can work on complex projects, develop new skills, and contribute to the growth and success of the organization. By joining Andersen, professionals can gain valuable experience, build a strong network, and pursue opportunities for career advancement and professional development in a dynamic and supportive work environment.
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Posted 27 days ago
Job description
Job Details Purpose:
This position is responsible for actively ensuring the Renewal by Andersen brand are enhanced by quickly and professionally resolving customer issues. Individual would work closely with Owners and Managers of the Renewal by Andersen network, as well as, internal Sales, RD&I, Quality and Manufacturing teams to communicate and resolve service, product quality issues.
Responsibilities:
-Facilitates communication and resolution of the highest risk elevated and non-routine Renewal by Andersen Homeowner Complaint issues that are brought to the attention of Renewal by Andersen and Andersen Corporation.
-Advises parties regarding technical product information and performance to minimize litigation and financial exposure.
-Facilitate resolution to escalated claims through partnership with internal legal department to develop resolution approach and assure that legal exposure is minimized.
-Clarify, diagnose, and problem-solve customer order fulfillment requests/issues working with internal teams to assure customer expectations are met.
-Maintain files, database and reporting of Homeowner Complaint Program to assure documentation standards are met.
-Generate original correspondence when responding to homeowner customers.
-Supports Dark Market initiatives through coordination of service providers and resolution of service related issues.
-Manages own workflow, setting priorities and negotiating delivery of work to meet customer expectations. Organizes and communicates with cross-function teams on product, service, and customer expectation issues.
-Other duties as assigned by supervisor.
Qualifications:
-Bachelor's degree in related field or 6+ years of experience in handling complex product service, and customer related support.
-Comprehensive Renewal by Andersen product and Andersen Windows Enterprise knowledge.
-Strong communication skills (verbal and written).
-Strong customer orientation, including customer service and resolution skills.
-Financial knowledge: understanding of key financial indicators and decisions that impact recommendations.
-Decision making skills; bias for action.
-Strong computer skills, including word processing, spreadsheet and email/calendar.
This position is responsible for actively ensuring the Renewal by Andersen brand are enhanced by quickly and professionally resolving customer issues. Individual would work closely with Owners and Managers of the Renewal by Andersen network, as well as, internal Sales, RD&I, Quality and Manufacturing teams to communicate and resolve service, product quality issues.
Responsibilities:
-Facilitates communication and resolution of the highest risk elevated and non-routine Renewal by Andersen Homeowner Complaint issues that are brought to the attention of Renewal by Andersen and Andersen Corporation.
-Advises parties regarding technical product information and performance to minimize litigation and financial exposure.
-Facilitate resolution to escalated claims through partnership with internal legal department to develop resolution approach and assure that legal exposure is minimized.
-Clarify, diagnose, and problem-solve customer order fulfillment requests/issues working with internal teams to assure customer expectations are met.
-Maintain files, database and reporting of Homeowner Complaint Program to assure documentation standards are met.
-Generate original correspondence when responding to homeowner customers.
-Supports Dark Market initiatives through coordination of service providers and resolution of service related issues.
-Manages own workflow, setting priorities and negotiating delivery of work to meet customer expectations. Organizes and communicates with cross-function teams on product, service, and customer expectation issues.
-Other duties as assigned by supervisor.
Qualifications:
-Bachelor's degree in related field or 6+ years of experience in handling complex product service, and customer related support.
-Comprehensive Renewal by Andersen product and Andersen Windows Enterprise knowledge.
-Strong communication skills (verbal and written).
-Strong customer orientation, including customer service and resolution skills.
-Financial knowledge: understanding of key financial indicators and decisions that impact recommendations.
-Decision making skills; bias for action.
-Strong computer skills, including word processing, spreadsheet and email/calendar.