Services Support Rep 2
$17.50 - $22.25/hr
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Salt Lake City, UT (Remote) Our Level 1 Technical Support Service Desk agents provide excellent ...
61 Ampcus Technical Writer Jobs Hiring Near You
Services Support Rep 2
$17.50 - $22.25/hr
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Salt Lake City, UT (Remote) Our Level 1 Technical Support Service Desk agents provide excellent ...
Maximo Analyst
White Plains, NY · On-site
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... technical teams. Responsibilities : • Collaborate on Asset Management documentation updates ...
Maximo Analyst
White Plains, NY · On-site
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... technical teams. Responsibilities : • Collaborate on Asset Management documentation updates ...
SRE/Production Management Engineer
Plano, TX · On-site
$55 - $73/hr
... technical troubleshooting. • Write secure and high-quality code using the syntax of at least one ... Company : Ampcus is a global business, technology consulting and an staff augmentation firm ...
SRE/Production Management Engineer
Plano, TX · On-site
$55 - $73/hr
... technical troubleshooting. • Write secure and high-quality code using the syntax of at least one ... Company : Ampcus is a global business, technology consulting and an staff augmentation firm ...
FullStack Developer/Lead
Plano, TX · On-site
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... Technical Documentation for analysis, test results and release. • Learn and build AWS cloud ...
FullStack Developer/Lead
Plano, TX · On-site
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... Technical Documentation for analysis, test results and release. • Learn and build AWS cloud ...
... and technical requirements to develop innovative solutions. • Excellent verbal, written, and presentation skills. Company : Ampcus is a global business, technology consulting and an staff ...
... and technical requirements to develop innovative solutions. • Excellent verbal, written, and presentation skills. Company : Ampcus is a global business, technology consulting and an staff ...
Customer Care Coordinator
Cary, NC · On-site
$18.25 - $24/hr
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Escalate complex technical issues to Service Technicians or Service Engineers. * Process customer ...
Customer Care Coordinator
Cary, NC · On-site
$18.25 - $24/hr
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Escalate complex technical issues to Service Technicians or Service Engineers. * Process customer ...
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Provides basic technical assistance and troubleshooting guidance for digital and electronic ...
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Provides basic technical assistance and troubleshooting guidance for digital and electronic ...
Sr. Java Developer
Wilmington, DE · On-site
$55.50 - $70.75/hr
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... Responsibilities : • Executes software solutions, design, development, and technical ...
Sr. Java Developer
Wilmington, DE · On-site
$55.50 - $70.75/hr
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... Responsibilities : • Executes software solutions, design, development, and technical ...
AI Program Coordinator
Chantilly, VA · On-site
... written and verbal communication; proven ability to synthesize technical details for non-technical stakeholders. Company : Ampcus is a global business, technology consulting and an staff augmentation ...
AI Program Coordinator
Chantilly, VA · On-site
... written and verbal communication; proven ability to synthesize technical details for non-technical stakeholders. Company : Ampcus is a global business, technology consulting and an staff augmentation ...
Service Engineer - Dalton, GA
Dalton, GA · On-site
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... technical issues when appropriate. • Follow established Plans of Action (POAs) and service ...
Service Engineer - Dalton, GA
Dalton, GA · On-site
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... technical issues when appropriate. • Follow established Plans of Action (POAs) and service ...
Senior Manager, Product Management, E-Commerce Platform
Pleasanton, CA · On-site
$140K - $185K/yr
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... technical acumen to understand our APIs and architecture, validate functionality to sign off on ...
Senior Manager, Product Management, E-Commerce Platform
Pleasanton, CA · On-site
$140K - $185K/yr
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... technical acumen to understand our APIs and architecture, validate functionality to sign off on ...
Software Engineer
Little Rock, AR · On-site
Company Description Ampcus Inc., headquartered in Chantilly, Virginia is certified by SBA, USPAACC ... technical manuals - Provides high level written communications such as white papers, decision ...
Software Engineer
Little Rock, AR · On-site
Company Description Ampcus Inc., headquartered in Chantilly, Virginia is certified by SBA, USPAACC ... technical manuals - Provides high level written communications such as white papers, decision ...
Project Coordinator
White Plains, NY · On-site
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... Qualifications : Required : • Strong and tested technical coordination skills including ...
Project Coordinator
White Plains, NY · On-site
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... Qualifications : Required : • Strong and tested technical coordination skills including ...
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Provides basic technical assistance and troubleshooting guidance for digital and electronic ...
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Provides basic technical assistance and troubleshooting guidance for digital and electronic ...
Tech Lead / Software Engineer
Mclean, VA · On-site
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... • Write clean, maintainable, and efficient code in TypeScript to ensure type safety and ...
Tech Lead / Software Engineer
Mclean, VA · On-site
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... • Write clean, maintainable, and efficient code in TypeScript to ensure type safety and ...
Customer Service Advocate, Level I Ampcus Inc. is a certified global provider of a broad range of ... Provides basic technical assistance and troubleshooting guidance for digital and electronic ...
Customer Service Advocate, Level I Ampcus Inc. is a certified global provider of a broad range of ... Provides basic technical assistance and troubleshooting guidance for digital and electronic ...
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Provides basic technical assistance and troubleshooting guidance for digital and electronic ...
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Provides basic technical assistance and troubleshooting guidance for digital and electronic ...
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Excellent written and verbal communication skills, with a proven ability to work effectively in a ...
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Excellent written and verbal communication skills, with a proven ability to work effectively in a ...
Data Engineer
Reston, VA · On-site
$119K - $143K/yr
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... Document Technical design, Operational Runbook etc. Qualifications : Required : • Bachelor ...
Data Engineer
Reston, VA · On-site
$119K - $143K/yr
Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... Document Technical design, Operational Runbook etc. Qualifications : Required : • Bachelor ...
... written communication skills to technical and non-technical audiences of various levels in the ... Company : Ampcus is a global business, technology consulting and an staff augmentation firm ...
... written communication skills to technical and non-technical audiences of various levels in the ... Company : Ampcus is a global business, technology consulting and an staff augmentation firm ...
Ampcus Jobs Information
What is it like to work at Ampcus?
Ampcus is a technology consulting firm that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.
The company has a flat organizational structure, allowing employees to work closely with clients and contribute to various projects, from software development to data analytics. Ampcus also prioritizes employee growth and development, offering training programs and opportunities for professional advancement.
Working at Ampcus may appeal to individuals who are passionate about technology and eager to take on new challenges, as the company provides a platform for innovation, collaboration, and career growth in a fast-paced and dynamic industry.
The company has a flat organizational structure, allowing employees to work closely with clients and contribute to various projects, from software development to data analytics. Ampcus also prioritizes employee growth and development, offering training programs and opportunities for professional advancement.
Working at Ampcus may appeal to individuals who are passionate about technology and eager to take on new challenges, as the company provides a platform for innovation, collaboration, and career growth in a fast-paced and dynamic industry.
What makes Ampcus an attractive place to work?
Ampcus is a reputable IT consulting and staffing firm that has established itself as a trusted partner for businesses seeking innovative technology solutions. The company's workplace culture values collaboration, innovation, and employee growth, offering a dynamic environment where professionals can develop their skills and contribute to cutting-edge projects. By joining Ampcus, individuals can leverage their expertise to drive business outcomes, expand their professional network, and pursue opportunities for advancement in a rapidly evolving industry.
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Job description
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Services Support Rep 2
Location(s): Salt Lake City, UT
(Remote)
Job Description:
Our Level 1 Technical Support Service Desk agents provide excellent customer service by supporting a wide range of application and technical solutions. Serving as the initial point of contact, you will gather and analyze information about the user's issue to answer basic questions about credit errors, password reset, registration, mortgage loan application submissions and data entry, and usage of assigned products to determine the best way to resolve their problem. Solutions include, but are not limited to, navigation, resubmission, data modification, resolving username and password problems, verifying proper application setup, and troubleshooting chat/email issues.
Our center will be open 24/7/365 with a few major holidays off. We offer flexible shifts (which may include evening, overnight and weekend opportunities).
Job Responsibilities:
- Initial point of contact for customers via telephone, email or live chat to provide support of loan originating/underwriting, servicing, and other mortgage related support for client applications.
- Provides support of software, systems, and/or applications.
- Assists with navigating around application menus, may be required to remote into customer's computer.
- Troubleshoot basic Internet Explorer settings as needed.
- Develops and sustains a productive customer relationship, making the customer and their needs a primary focus.
- Offers alternative solutions where appropriate with the objective of retaining customers' and clients' business while adhering to our procedures and guidelines.
- Escalates complex problems to the appropriate support groups when appropriate.
Skills and Experience Needed:
- High School Diploma or equivalent required.
- Previous computer technical support preferred.
- A+, MCP, Dell or other industry identified certifications are preferred.
- Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.
- Understanding of Active Directory to unlock and reset passwords.
- Proficient with troubleshooting all Windows Operating systems. SUPPLIERS- Have your candidates CONFIRM Windows 7 vs. Windows 10 (or confirm both) on resume please. Windows 10 preferred.
- Candidates need to have prior mortgage knowledge (how to calculate, mortgage terminology, worked previously for a mortgage company, etc.).
- Ability to troubleshoot and resolve issues.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer's issues.
- Monday - Friday; Shifts will fall between 6 AM - 6 PM EST.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
About Ampcus
Sourced by ZipRecruiter
Ampcus Inc. is a ISO 20000, ISO 27000, ISO 9001, CMMI DEV/3 SM and CMMI SVC/3 SM certified global provider of a broad range of Technology and Business consulting services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, client goals become our goals. Their success is our satisfaction. It’s why our clients sleep well at night. We believe that the success of an engagement is determined by strong project management, as well as clear communication and mutual commitment working collaboratively. Our methodology begins with listening to the customer about their needs, then working with their team to gain a clear understanding of the requirements, while providing knowledge transfer of best practices for the organization.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Chantilly, VA, US
Year founded
2004