Ampcus
Ampcus

21 Ampcus Data Analyst Jobs Hiring Near You

Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... data, and support operational decision-making. • Intermediate to advanced Microsoft Excel ...

The Contingent RN supports CareFirst by analyzing highcost claimant and population health data to ... Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for ...

Required : • Certified Appian Developer. • Strong familiarity with Appian Data Fabric. • Expertise in analysis, design, and development of Appian solutions. Company : Ampcus is a global ...

SRE/Production Management Engineer

Plano, TX · On-site

$55 - $73/hr

... Gather, analyze, and draw conclusions from large, diverse data sets to identify problems and ... Company : Ampcus is a global business, technology consulting and an staff augmentation firm ...

Required : • Engineering Delivery & Execution • Technical Problem Solving • Data Analysis ... Ampcus is a global business, technology consulting and an staff augmentation firm specializing in ...

Java Developer

Warren, NJ · On-site

$53 - $68.50/hr

Company Description Ampcus Inc., headquartered in Chantilly, Virginia is certified by SBA, USPAACC ... analyze data processing functions, methods and procedures - Monitor program execution for expected ...

... Perform basic data analysis to support reporting, dashboards, and decision-making. • Ensure ... Company : Ampcus is a global business, technology consulting and an staff augmentation firm ...

... data collection, analysis, and report to the Senior Director for decision making purposes. • ... Company : Ampcus is a global business, technology consulting and an staff augmentation firm ...

Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... Responsibilities : • Provide on-site support for enterprise server and data center hardware. • ...

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... analyze clinical information, contracts, mandates, medical policy, evidence-based published ...

Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... data security. The role involves managing user accounts, handling incident management, and ...

Customer Service Rep

San Rafael, CA · On-site

$17.75 - $24.25/hr

Company Description Ampcus Inc., headquartered in Chantilly, Virginia is certified by SBA, USPAACC ... Analyze customer service needs for communication to service and technical departments, when ...

Claims Processor

Fairfax, VA · On-site

$17.50 - $22.25/hr

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Demonstrated analytical skills, Proficient * Demonstrated reading comprehension and ability to ...

Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and ... data governance, management & quality. • Organized, good communicator, deadline driven, team ...

JOB COMPLEXITY Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining ...

JOB COMPLEXITY Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining ...

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Ampcus Jobs Information

What is it like to work at Ampcus?

Ampcus is a technology consulting firm that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.

The company has a flat organizational structure, allowing employees to work closely with clients and contribute to various projects, from software development to data analytics. Ampcus also prioritizes employee growth and development, offering training programs and opportunities for professional advancement.

Working at Ampcus may appeal to individuals who are passionate about technology and eager to take on new challenges, as the company provides a platform for innovation, collaboration, and career growth in a fast-paced and dynamic industry.
Infographic showing various Data Analyst job openings at Ampcus in the United States as of July 2026, with employment types broken down into 48% Full Time, and 52% Contract. Highlights an 93% Physical, and 7% Remote job distribution.
Workforce Management Analyst

Full-time

Posted 18 days ago


Job description

Job Summary:
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team as a Workforce Management Analyst. The role involves monitoring and analyzing call volume and traffic flow to ensure service level objectives are met, while providing regular reports and recommendations for process improvements.
Responsibilities:
• 25% Analyzes intraday and historical performance to respond/plan appropriately in order to achieve operational service goals.
• 25% Identifies call volume trends and averages on an intraday, weekly, monthly, etc. basis.
• 20% Monitors and responds to queue activity and service levels.
• 10% Establishes and maintains communications channels regarding events that impact customer experience center performance and workload.
• 10% Communicates necessary adjustments to staffing based on changing/dynamic forecasts.
• 10% Collaborates with internal customers (other teams, departments, and customer experience center staff) to identify opportunities for improvement to achieve service goals.
Qualifications:
Required:
• Experience: 1 year in a Scheduling, Forecasting, or Traffic environment.
• Strong analytical and problem-solving skills with the ability to identify trends, interpret data, and support operational decision-making.
• Intermediate to advanced Microsoft Excel proficiency, including pivot tables, lookup functions, formulas, and basic data analysis techniques.
• Foundational Workforce Management knowledge, including an understanding of contact center metrics such as AHT, ASA, Service Level, Occupancy, and Adherence.
• Experience with contact center technologies and Workforce Management platforms, including Genesys Cloud, NICE IEX/CXone, or similar systems.
• Strong communication and organizational skills with the ability to collaborate effectively, manage multiple priorities, and provide timely reporting and operational support.
Company:
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management. Founded in 2004, the company is headquartered in Chantilly, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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About Ampcus

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Ampcus Inc. is a ISO 20000, ISO 27000, ISO 9001, CMMI DEV/3 SM and CMMI SVC/3 SM certified global provider of a broad range of Technology and Business consulting services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, client goals become our goals. Their success is our satisfaction. It’s why our clients sleep well at night. We believe that the success of an engagement is determined by strong project management, as well as clear communication and mutual commitment working collaboratively. Our methodology begins with listening to the customer about their needs, then working with their team to gain a clear understanding of the requirements, while providing knowledge transfer of best practices for the organization.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Chantilly, VA, US

Year founded

2004