American Express
American Express

60 American Express Software Jobs Hiring Near You

American Express Travel Related Services Company, Inc. seeks Cybersecurity Engineers to design, develop, test, and debug software applications and systems to meet information security, cybersecurity ...

AI Engineer III

Phoenix, AZ

$57 - $76.75/hr

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. What We're Looking For * 4+ years of professional software ...

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American Express Jobs Information

What is it like to work at American Express?

American Express is known for its customer-centric culture, prioritizing innovation and collaboration to deliver exceptional experiences. The company's global workforce is organized into diverse teams, working in modern offices with flexible workspaces, and is driven by a mission to help people realize their dreams and ambitions. Working at American Express may appeal to candidates who value a dynamic work environment, opportunities for professional growth, and the chance to make a meaningful impact on people's lives.

What makes American Express an attractive place to work?

American Express is a well-established and respected global financial services company with a long history of innovation and customer satisfaction. The company offers a dynamic and inclusive work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on cutting-edge projects and develop new skills. As a result, American Express is an attractive place to work for individuals seeking a challenging and rewarding career with opportunities for impact, growth, and professional development in a stable and reputable organization.

Do workers at American Express get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and February 2026.

Does American Express pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

At American Express, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
93% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from American Express affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get paid time off at American Express?

Most people get paid time off work.
84% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 33% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.

Do workers at American Express worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and January 2026.

Do American Express workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
59% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and July 2025.

How easy is it for American Express workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at American Express?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and May 2026.

Do American Express managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and January 2026.

Do jobs at American Express spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to take sick days at American Express?

Most people find it easy to take sick days.
97% of people report that it’s easy to take time off if they are sick.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at American Express good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at American Express feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at American Express get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at American Express?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at American Express enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at American Express recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at American Express?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at American Express?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think American Express’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
62% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how American Express is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and May 2026.
What are the most popular categories at American Express?
Infographic showing various Software job openings at American Express in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, 7% Hybrid, and 3% Remote job distribution.
Director, Software Engineering - Financial Crimes

Director, Software Engineering - Financial Crimes

American Express

New York, NY

$276K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted yesterday


American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

24th of 148 rated financial services


Job description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

We are looking for an Engineering Director specializing in building scalable enterprise platforms which elevate risk management. The successful candidate will join the Financial Crimes Compliance Technology team within the Global Risk & Compliance Technology (GRCT) organization. The GRCT team crafts, develops, and supports critical components and platforms for new products being launched to support and improve our industry-leading credit and fraud risk practices and deliver on our platform vision. You will own the workload and priority of the Engineering teams as well as relationships with product owners, business teams, and third-party product vendors.

You are a creative, results focused engineering leader with expertise and interest in building scalable, extensible platforms which leverage data spanning the entire company. You build, develop and inspire engineering teams that build resilient, innovative and efficient solutions which are propelled by shared frameworks and platforms Beyond engineering focused talents, you enjoy improving cross team cohesion, federated decision making, and mentoring for precise communication and agreement.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
  • Bachelor's degree or equivalent experience in computer science, or a related field - advanced degree preferred.
  • 10+ years of technology leadership in a highly regulated environment.
  • 5+ years building technology solutions for risk management related domains and/or law enforcement/intelligence domains
  • 7+ years leading teams engineering teams building Java based solutions
  • 5+ years delivering solution on Private and/or Public Cloud infrastructure
  • Financial Crimes Compliance (Anti-Money Laundering, Sanctions, Anti-Bribery and Corruption) experience at a large Financial Services provider
  • Google Cloud Platform and/or Amazon Web Services
  • Experience leading engineering teams for large, transformational programs
  • Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 
  • Provide engineering leadership to the team for developing features for Financial Crimes, Global Sanctions, and Anti-Bribery and Corruption platforms
  • Improve engineering practices, including driving resilience, predictability, and end efficiency through automation
  • Partner with product teams to envision and deliver solutions which transform Financial Crimes Compliance using technology
  • Build, develop and lead globally distributed teams
  • Integrate platforms into the American Express technology ecosystem
  • Design modern, reusable, scalable solution architecture
  • Ensure engineering teams are well-managed, secure and compliant
  • Collaborate with business, product, and technology partners to solution complex technology and functional needs
  • Influence internal product roadmaps to optimize engineering delivery
  • Mentor, Coach, and Inspire engineers.
  • Develop and apply metrics and processes to ensure continuous team improvement, reliable execution, and effective operations

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