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Ally Financial
Ally Financial

20 Ally Financial Customer Service Representative Jobs Hiring Near You

Ally Financial

Senior Rep - Repo Admin

Lewisville, TX · On-site

$18 - $24.75/hr

The Opportunity The Senior Rep for Repo Admin reviews and completes the fulfillment of tasks within ... Ally Financial is a customer-centric, leading digital financial services company with passionate ...

Ally Financial

Customer Payment Specialist

Middle Grove, NY · On-site

$18.25 - $24.25/hr

Execute Ally's strategic vision to profitably deliver a premier auto-finance servicing experience to our customers. Primary focus is delivering a repeatable, low effort, high quality experience to ...

Ally Financial

Senior Redemptions Agent

Lewisville, TX · On-site

The Opportunity This Senior Rep - Redemptions Agent reviews and completes the fulfillment of tasks ... Ally Financial is a customer-centric, leading digital financial services company with passionate ...

Ally Financial

$24.25/hr

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right ...

Ally Financial

Associate Product Manager

Detroit, MI · On-site

... and represent the customers and stakeholders of the product. They will support the business ... Ally Financial is a customer-centric, leading digital financial services company with passionate ...

Ally

Senior Full Stack Engineer

Bellevue, WA · On-site

Strong expertise in building backend services and APIs using Ruby on Rails and Node JS * Strong ... Ally has a culture that is customer obsessed, radically transparent, constant strive for excellence ...

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Ally Financial Jobs Information

Do workers at Ally Financial get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Does Ally Financial pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and July 2026.

At Ally Financial, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Ally Financial affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Ally Financial?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Do workers at Ally Financial worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and October 2025.

Do Ally Financial workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at Ally Financial?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Ally Financial managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.

Do jobs at Ally Financial spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to take sick days at Ally Financial?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Ally Financial good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Ally Financial feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Ally Financial get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Ally Financial?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Ally Financial enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Ally Financial recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Ally Financial?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Ally Financial?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Ally Financial’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Ally Financial is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Ally Financial?
What are the most popular categories at Ally Financial?
Infographic showing various Customer Service Representative job openings at Ally Financial in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Director, Customer Identity & Access Management - CIAM.

Ally Financial

Lewisville, TX • On-site

$125K - $190K/yr

Other

Posted 23 hours ago

Posted today

Ally Financial rating

8.8

Company rating: 8.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

16th of 170 rated banks

Job description

Job Opportunity

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $125000 - $190000 USD An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. Incentive Compensation: This position is eligible to participate in our annual incentive plan.

What Ally Financial employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ally Financial logo

About Ally Financial

Sourced by ZipRecruiter

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Industry

Funds, trusts and financial programs

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1919

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