60 Air Communities Customer Service Agent Jobs Hiring Near You

Company Description

Who We Are

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

We are hiring a Maintenance Technician for Bay Apartments in San Diego, CA, offering $23-$25/hr plus up to $3,000 in annual customer service bonuses and a 50% rent discount valued at $5,000+ per year.

AIR Communities equips Maintenance Technicians with industry-leading technology, organized shops, and structured processes so you can complete more work orders efficiently without sacrificing quality. Whether you're turning apartments for new move-ins or troubleshooting service requests, you'll stay busy, supported, and challenged every day.

Compensation & Perks Designed for Experienced Technicians

• $23.00 - $25.00/hour based on experience
• Up to $3,000 annually in customer service bonus opportunities
• 50% rent discount at AIR communities (estimated $5,000+ annual value in San Diego market)
• Career growth into Lead Technician, Service Manager, or regional roles
• Access to training programs designed to advance your technical skillset

Work Environment & Support

• Mobile technology that prioritizes work orders and reduces downtime
• Well-stocked, organized shops (minimizing time spent sourcing parts)
• Supportive leadership and experienced teammates
• Ascend program: structured career development designed for maintenance professionals ready to grow

What You'll Do

• Deliver high-quality service to residents with a focus on first-time fix and customer satisfaction
• Complete apartment turns efficiently to meet move-in deadlines
• Diagnose and repair issues across plumbing, electrical, HVAC, appliances, and general carpentry
• Support preventative maintenance efforts to reduce recurring service requests
• Mentor junior technicians or assist with training as needed
• Assist with vendor oversight and unit inspections when required

#LI-RF1

Qualifications

What Makes You Successful

• You take pride in doing the job right the first time
• You prioritize resident experience without cutting corners on quality
• You're comfortable balancing a high volume of service requests
• You show up reliably and contribute to a strong team culture
• You adapt quickly to technology and structured workflows

Experience & Technical Skills Required

• 2+ years of maintenance experience in apartments, commercial facilities, hotels, or skilled trades (HVAC, plumbing, electrical, etc.)
• Working knowledge in at least two core trades (plumbing, electrical, HVAC, appliance repair, or carpentry)
• Ability to troubleshoot and complete repairs independently
• Willingness to work a flexible schedule including on-call rotations (approximately one week per month)
• Reliable transportation for emergency response
• Physically able to lift and move equipment
• Ability to read, write, and speak English

Additional Information

ADDITIONAL INFORMATION

Paid time off including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
50% rent discount available at any AIR Community (a rental application is required, and certain exclusions apply).
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid time annually for community service.
Commuter benefits and pet insurance.
Consumer discounts on various products and services.
Opportunities for ongoing professional development, leadership training, and career growth.

Application Deadline: The initial deadline for applications is 08/25/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the California Fair Chance Act and the Los Angeles Fair Chance Ordinance.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.