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Addison Group
Addison Group

60 Addison Group Jobs Hiring in Addison, IL

Addison Group

Call Center Agent

Palatine, IL · On-site

$20 - $21/hr

Addison Group is partnering with a rapidly growing logistics organization seeking call center agents to join their team. This is an excellent opportunity for individuals who enjoy customer ...

Addison Group

Customer Service Agent

Palatine, IL · On-site

$20 - $21/hr

Addison Group is hiring on behalf of our client, a growing transportation and logistics company experiencing continued expansion. As their delivery business grows, they are adding customer-focused ...

Addison Group

Business Development Manager

Schaumburg, IL · Remote

$65K - $70K/yr

Chicago location: 225 W Randolph St 19th Floor, Chicago, IL 60606 Addison Group - Business Development Manager Addison Group is one of the fastest growing private staffing firms in America that ...

Addison Group

Billing Analyst

Northbrook, IL · On-site

$32 - $36/hr

Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age ...

Addison Group

Office Coordinator - Bilingual

Chicago, IL · On-site

$45K - $60K/yr

Addison Group is partnering with our client, a well-established, family-owned manufacturing organization, to identify an Office Coordinator for their Chicago office. Our client is seeking an ...

Addison Group

Floating Legal Assistant

Chicago, IL · On-site

$65K - $80K/yr

Addison Group is partnering with a well-established Chicago-based law firm to identify a Floating Legal Assistant. The firm offers long-term career stability, competitive benefits, and the ...

Addison Group

Client Account Manager

Elk Grove Village, IL · On-site

$70K - $95K/yr

Addison Group is hiring on behalf of our client, a well-established and growing manufacturing organization known for its collaborative, people-first culture and strong team tenure. This newly created ...

Addison Group

Sales Contract Specialist

Aurora, IL · On-site

$34 - $38.50/hr

Addison Group is hiring a Sales Contract Specialist on behalf of our client , a global healthcare organization supporting commercial sales initiatives within a regulated environment. This team ...

Addison Group

Billing Analyst

Northbrook, IL · On-site

$32 - $36/hr

Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age ...

Addison Group

Client Account Manager

Elk Grove Village, IL · On-site

$70K - $95K/yr

Addison Group is hiring on behalf of our client, a well-established and growing manufacturing organization known for its collaborative, people-first culture and strong team tenure. This newly created ...

Addison Group

HR Generalist

Bensenville, IL · On-site

$30 - $36/hr

Addison Group is partnering with a well-established organization in the food distribution industry seeking an experienced HR Generalist to support a busy Human Resources department. This opportunity ...

Addison Group

Total Rewards Coordinator

Northbrook, IL · On-site

$29 - $32/hr

Addison Group is hiring a Total Rewards Coordinator on behalf of our client , a mid-sized organization with a multi-entity structure. This role supports large employee size and HR Business Partners ...

Addison Group

Office Coordinator - Bilingual

Chicago, IL · On-site

$45K - $60K/yr

Addison Group is partnering with our client, a well-established, family-owned manufacturing organization, to identify an Office Coordinator for their Chicago office. Our client is seeking an ...

Addison Group

Part Time Receptionist

Oak Brook, IL · On-site

$20 - $23/hr

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion ...

Addison Group

Parttime Receptionist

Oak Brook, IL · On-site

$20 - $23/hr

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion ...

Addison Group

IT Manager - Retail Systems

Chicago, IL · On-site

$110K - $140K/yr

Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age ...

Addison Group

Billing Clerk

Chicago, IL · On-site

$23 - $25/hr

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion ...

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Addison Group Jobs Information

What is it like to work at Addison Group?

Addison Group is a professional staffing agency that values a collaborative and dynamic work environment, fostering a culture of teamwork and innovation.

The company's structure is designed to support the growth and development of its employees, with opportunities for advancement and professional growth within the organization. Addison Group's mission is to provide exceptional service to its clients and candidates, while also promoting a positive and inclusive work environment.

Working at Addison Group may appeal to individuals who are passionate about the staffing industry and are looking for a challenging and rewarding career opportunity, with opportunities for professional development and advancement in a fast-paced and dynamic work environment.

What makes Addison Group an attractive place to work?

Addison Group is a leading staffing and recruitment agency that has established itself as a trusted partner in the industry, providing innovative solutions to businesses and job seekers alike. The company's workplace culture values collaboration, innovation, and employee growth, offering a dynamic and supportive environment that fosters professional development and teamwork. By joining Addison Group, individuals can leverage opportunities for career advancement, skill-building, and making a meaningful impact in the industry, making it an attractive choice for those seeking a fulfilling and challenging work experience.

What are cities near West Chicago for Addison Group jobs?

What are the most popular jobs at Addison Group?

What are the most popular categories at Addison Group?

Infographic showing various job openings at Addison Group in Addison, IL as of August 2026, with employment types broken down into 9% Full Time, 2% Temporary, 87% Contract, and 2% Nights. Highlights an 100% Physical job distribution.

Call Center Agent

Addison Group

Palatine, IL • On-site

$20 - $21/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Job description

Job Title: Call Center Agent

Location: Palatine, IL

Industry: Logistics & Supply Chain

Pay: $20-$21/hour (based on experience)

Hours: Tuesday-Saturday | 7am-3:30pm OR 11:30am-8pm

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with a rapidly growing logistics organization seeking call center agents to join their team. This is an excellent opportunity for individuals who enjoy customer interaction and thrive in a fast-paced environment.

Job Description:

The Call Center Agent serves as a primary point of contact for customers regarding deliveries, pickups, order status updates, scheduling requests, and issue resolution. This role requires strong communication skills, the ability to multitask efficiently, and a customer-first mindset while managing a high volume of inbound and outbound interactions.

Key Responsibilities:

  • Handle incoming and outgoing customer communications via phone, email, and chat.
  • Coordinate delivery and pickup schedules while providing timely updates and estimated arrival information.
  • Assist customers with shipment inquiries, service requests, disputes, and claims.
  • Process customer orders and facilitate payment transactions through company-approved systems.
  • Maintain accurate scheduling and customer information within internal databases.
  • Collaborate with internal teams, vendors, and service partners to resolve delivery-related issues.
  • Deliver professional, courteous service while managing a high-volume workload.
  • Identify customer needs and provide effective solutions in a timely manner.

Qualifications:

  • High school diploma or equivalent required.
  • Minimum of one year of call center experience in a fast-paced, high-volume environment.
  • Experience in industries such as banking, insurance, collections, fraud prevention, call centers, or similar customer-focused roles preferred.
  • Strong verbal and written communication skills.
  • Comfortable handling a large volume of customer interactions daily.
  • Ability to remain organized and adaptable while managing multiple priorities.
  • Proficiency with Microsoft Teams and other computer-based systems.
  • Positive attitude with a willingness to engage customers and build rapport.

Perks:

  • Opportunity to join a growing organization experiencing significant expansion.
  • Modern office environment with updated amenities.
  • Comprehensive onboarding and training program.
  • Supportive leadership team focused on employee development.
  • Internal promotion opportunities and career advancement pathways.
  • Collaborative and team-oriented workplace culture.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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