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Accel Entertainment
Accel Entertainment

60 Accel Entertainment Business Development Manager Jobs Hiring Near You

Accel Entertainment

Cash Processor

Rockford, IL · On-site

$22/hr

About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and ... Manage timely and accurate processing ofcashcollections * Count, separate, pack, and unpack ...

Accel Entertainment

Account Manager

Springfield, IL · On-site

About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and ... Partner with internal stakeholders and revenue team members to drive engagement, support business ...

Accel Entertainment

Account Manager

Collinsville, IL · On-site

About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and ... Partner with internal stakeholders and revenue team members to drive engagement, support business ...

Accel Entertainment

Account Manager

Collinsville, IL · On-site

About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and ... Partner with internal stakeholders and revenue team members to drive engagement, support business ...

Accel Entertainment

Warehouse Technician

Wheeling, IL

$22/hr

About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and ... Observe all safety regulations and report unsafe conditions to management * Follow all department ...

Accel Entertainment

Warehouse Technician

Wheeling, IL · On-site

$22/hr

About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and ... Observe all safety regulations and report unsafe conditions to management * Follow all department ...

Accel Entertainment

Account Manager

Springfield, IL

About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and ... Partner with internal stakeholders and revenue team members to drive engagement, support business ...

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Accel Entertainment Jobs Information

Do workers at Accel Entertainment get paid breaks?

Sometimes. Only some people get paid breaks.
44% of people say they don’t get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.

Does Accel Entertainment pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

At Accel Entertainment, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Accel Entertainment affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at Accel Entertainment?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at Accel Entertainment worry about hours?

Most people don’t worry about getting enough hours.
73% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Accel Entertainment workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Accel Entertainment workers to change shifts?

Most people find it easy to change shifts.
78% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Accel Entertainment?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Accel Entertainment managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Accel Entertainment spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Accel Entertainment?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Accel Entertainment good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
60% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Accel Entertainment feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
44% of people say they’re not treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Accel Entertainment get to take their breaks without interruption?

Only some people get breaks without interruption.
36% of people report that their breaks get interrupted.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Accel Entertainment?

Some people feel stressed here.
59% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Accel Entertainment enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Accel Entertainment recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Accel Entertainment?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Accel Entertainment?

Most people aren’t given support to advance their career here.
In the last year, 71% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Accel Entertainment’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Accel Entertainment is doing?

Most people don’t feel well informed about how the company is doing.
69% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Business Development Manager jobs?

What are the most popular jobs at Accel Entertainment?

What are the most popular categories at Accel Entertainment?

Infographic showing various Business Development Manager job openings at Accel Entertainment in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Evening Dispatch Solutions Representative

Accel Entertainment

Collinsville, IL • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Accel Entertainment rating

6.7

Company rating: 6.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

191st of 283 rated repair and maintenance companies

Job description

About Us
Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel also owns and operates brick and mortar casinos and a racino venue.
Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company's racino, Fairmount Park Casino & Racing, opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year. For more information, please visit www.accelentertainment.com.
Job Description:
Job Highlights:
  • Starting Pay: $19-$22 (depending on experience)
  • Night Shift/Weekend Schedule - this schedule is set
  • Health Insurance (Plus Vision and Dental)
  • 401(k) with Employer Match
  • Hybrid Schedule after 90 days

Overview:
The primary responsibilities of this position include, but are not limited to, receiving in-bound service calls, troubleshooting issues, coordinating the dispatch of field personnel, ensuring field personnel are notified of new jobs, documenting the corrective steps taken, as well as assisting in other areas as needed.
DUTIES AND RESPONSIBILITIES
  • Receive medium to high volume in-bound customer and location calls
  • Open customer and location cases to initiate and track inbound calls until all issues are resolved
  • Respond to customer and location calls by assessing issues and providing appropriate guidance to resolution
  • Dispatch service calls to Amusement Technicians to address and/or resolve technical customer issues in the field
  • Effectively manage challenging customers over the phone and escalate more complex customer issues to technical staff
  • Assess the logistic aspects of technicians, customers, and their locations, in each region throughout the East Coast
  • Update all status logs to ensure all cases are being dispatched properly and in a timely manner
  • Ensure all technicians are documenting their hours and accept their jobs to accurately reflect all dispatched calls
  • Provide exceptional customer service level commitments for response times, product knowledge, and problem-solving solutions
  • Work with all Service Solutions teams in a collaborative and professional manner to ensure efficiency of operations respectfully
  • Continuously seek process improvement and improving customer experience
  • Utilize Microsoft Excel and Outlook, Salesforce, Field Service Lightning, Bomgar, FortiClient, and VNC Viewer software
  • Undertakes additional tasks and duties as needed to support team goals and business needs.

QUALIFICATIONS
  • 2 to 3 years of dispatch or call center experience
  • Proficient in Microsoft Word, Outlook, and Excel
  • Ability to prepare reports and business correspondence
  • Excellent written and verbal communication skills
  • Ability to understand and follow written and verbal instructions
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
  • Ability to work independently and as a member of various teams and committees
  • Versatility and willingness to work within constantly changing priorities
  • Minimum of 21 years of age

PHYSICAL DEMANDS AND WORK ENVIRONMENT
  • Frequently required to stand, sit, walk, talk, and hear
  • Continually required to utilize hand and finger dexterity, including use of a keyboard
  • Specific vision abilities required for this job include close, distance, and peripheral vision, depth perception, and ability to adjust or focus
  • Noise level in the work environment is usually moderate to loud

#AEGAMING
Base Pay Range:
$19-$21 per hour
This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.
Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.
Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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