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360 IT Professionals
360 IT Professionals

92 360 It Professionals Help Desk Analyst Jobs Hiring Near You

360 IT Professionals

Help Desk Analyst

Mercer, PA · On-site

$19.25 - $26.50/hr

Company Description 360 IT Professionals is a Software Development Company based in Fremont ... Help Desk Analyst 2 (HDA2) - 3 to 5 years field experience Complete Description: Troubleshoot ...

360 IT Professionals

Help Desk Specialist

Radnor, PA · On-site

Company Description 360 IT Professionals is a California base Minority Business Enterprise ... Help Desk Specialist Work Location: Radnor, PA Duration : 3 month contract MUST HAVE: * Previous ...

Next Step Systems

Help Desk Analyst

Chicago, IL · On-site

$21 - $28.75/hr

Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line ... IT Department members in completing tasks pertaining to ongoing projects. - Maintain a professional ...

STI

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Help Desk Analyst Location: Little Rock, AR Duration: 4+ Months #ONSITE The Application Help Desk ... The Analyst will provide professional and prompt real-time support to customers seeking support for ...

GrayRobinson

Help Desk Analyst

Fort Lauderdale, FL · On-site

$19.50 - $26.75/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions ... We provide a professional work environment and a competitive employment package, including ...

GrayRobinson

Help Desk Analyst

West Palm Beach, FL

$19.75 - $27/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions ... We provide a professional work environment and a competitive employment package, including ...

GrayRobinson

Help Desk Analyst

Pensacola, FL · On-site

$19.50 - $26.50/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions ... We provide a professional work environment and a competitive employment package, including ...

GrayRobinson

Help Desk Analyst

Gainesville, FL · On-site

$18.50 - $25.50/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions ... We provide a professional work environment and a competitive employment package, including ...

GrayRobinson

Help Desk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions ... We provide a professional work environment and a competitive employment package, including ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$65K - $70K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Provide service desk support to all customer IT groups for both unclassified and classified ...

Wayne State University

Help Desk Analyst I

Detroit, MI · On-site

$48K/yr

Serve as the liaison between customers and C&IT departments assuring requests for service and ... Help Desk Analyst I This is the proficiency level for incumbents with responsibility for providing ...

STI

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

They can teach the IT, but the candidate either will have or doesn't have people and customer service skills. The Help Desk Analyst performs the skills listed below- • Provides technical assistance ...

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Infographic showing various Help Desk Analyst job openings at 360 It Professionals in the United States as of August 2026, with employment types broken down into 51% Full Time, and 49% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Service Desk / Help Desk Analyst

360 IT Professionals

Omaha, NE

$19.50 - $26.75/hr

Full-time

Re-posted 28 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.


Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 


Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.


We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Title: Service Desk / Help Desk Analyst

Location: Omaha, NE

Duration: Long Term (1 Years+) / Full Time

Interview mode: Skype one round only

Job Description :

2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment

Be the first point of contact for the end users for all technical issues/ service requests

Create incident and service requests

Provide troubleshooting and technical support via phone, web based tools and email

Provide Voice based and remote Technical Support to end users for all standard desktop issues

Resolve /troubleshoot, resetting password etc

Qualifications

Desired Skill Sets:

Fluent in Spoken English Language

Strong written English and interpersonal skills

Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint)

Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools

Additional Information

Sincerely,

Ankita Upadhyay,

Sr. Talent Acquisition Specialist

360 IT Professionals Inc. | Phone: 512-254-3300 X 186

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