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Teleservices Jobs (NOW HIRING)

Wind Creek Hospitality

Teleservices Agent

Atmore, AL · On-site

$10.25 - $13.75/hr

The Teleservices Agent works in a digital omni channel environment answering multiple forms of communication including inbound and outbound calls, SMS messages, chat messages and emails for all Wind ...

7 17 Credit Union

Teleservices Representative

Warren, OH · On-site

$17 - $24/hr

Position Summary As a Teleservice Representative , you'll be the first point of contact for members and potential members who reach us through phone and other remote channels. You will provide ...

Wind Creek Hospitality

Teleservices Agent II

Atmore, AL · On-site

$10.25 - $13.75/hr

The Teleservices Agent II works in a digital omni channel environment answering multiple forms of communication including inbound and outbound calls, SMS messages, chat messages and emails for all ...

Wind Creek Hospitality

Teleservices Agent II

Montgomery, AL · On-site

$13 - $17.50/hr

The Teleservices Agent II works in a digital omni channel environment answering multiple forms of communication including inbound and outbound calls, SMS messages, chat messages and emails for all ...

North End Teleservices

Day Porter

Omaha, NE · On-site

$13.75 - $17/hr

North End Teleservices is a leading call center committed to providing exceptional services to our clients. We are seeking a reliable and dedicated Day Porter to help maintain a clean and organized ...

North End Teleservices

Shuttle Driver

Omaha, NE · On-site

North End Teleservices is seeking reliable and safety-focused Shuttle Drivers to join our team. A CDL is not required for this position; however, candidates must obtain and maintain a valid DOT ...

North End Teleservices, LLC

Shuttle Driver

Omaha, NE · On-site

$23/hr

North End Teleservices is seeking reliable and safety-focused Shuttle Drivers to join our team. A CDL is not required for this position; however, candidates must obtain and maintain a valid DOT ...

North End Teleservices

Shuttle Driver

Omaha, NE

North End Teleservices is seeking reliable and safety-focused Shuttle Drivers to join our team. A CDL is not required for this position; however, candidates must obtain and maintain a valid DOT ...

North End Teleservices, LLC

Shuttle Driver

Omaha, NE · On-site

$23/hr

North End Teleservices is seeking reliable and safety-focused Shuttle Drivers to join our team. A CDL is not required for this position; however, candidates must obtain and maintain a valid DOT ...

Alphapointe

Teleservices Representative

Richmond Hill, NY · Remote

$16.25 - $21/hr

A Teleservices Representative is responsible for providing excellent customer service and support via telephone, email, or other digital channels. This position involves managing inbound and outbound ...

Alphapointe

Teleservices Representative

Richmond Hill, NY · On-site

$16.25 - $21/hr

A Teleservices Representative is responsible for providing excellent customer service and support via telephone, email, or other digital channels. This position involves managing inbound and outbound ...

Viejas Casino & Resort

Job Summary The Teleservices Supervisor is responsible for the daily activities of the Reservation Sales Agents and Guest Services Information team which include motivating, coaching and recognizing ...

Alphapointe

Teleservices Representative

Richmond Hill, NY · Remote

$16.25 - $21/hr

A Teleservices Representative is responsible for providing excellent customer service and support via telephone, email, or other digital channels. This position involves managing inbound and outbound ...

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teleservices information

See salary details

$27

$46

$69

How much do teleservices jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for teleservices in the United States is $46.25, according to ZipRecruiter salary data. Most workers in this role earn between $34.86 and $54.09 per hour, depending on experience, location, and employer.

What are teleservices?

Teleservices refer to a range of services provided remotely over the telephone or internet, such as customer support, telemarketing, technical assistance, and information services. Employees in teleservices roles interact with customers or clients via calls, emails, or chat to resolve issues, offer products, or provide information. This job is common in industries like telecommunications, healthcare, finance, and retail. Teleservices can be inbound (receiving calls) or outbound (making calls), and often require strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a teleservices representative?

To thrive as a Teleservices Representative, you need excellent verbal communication skills, problem-solving abilities, and typically at least a high school diploma. Familiarity with customer relationship management (CRM) software, phone systems, and call center technology is essential. Strong listening skills, patience, and a positive attitude help you build rapport and handle challenging interactions effectively. These skills are crucial for delivering high-quality customer service, meeting performance targets, and ensuring customer satisfaction in a remote communication environment.

What are some common challenges faced in a teleservices role and how can they be managed effectively?

In a teleservices role, one common challenge is handling high call volumes while maintaining quality customer interactions. Agents may also encounter difficult or upset customers, which requires strong communication and conflict resolution skills. To manage these challenges, it's important to stay organized, use scripts or guidelines effectively, and seek support from supervisors or teammates when needed. Regular training sessions and team meetings can also help teleservices professionals stay updated on best practices and improve overall performance.

What is the difference between Teleservices vs Customer Service Representative?

AspectTeleservicesCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, remote work, or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, tech support, salesRetail, banking, healthcare, general customer support
Job FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing information

While both roles involve communication via phone or online, Teleservices typically refers to a broader range of outbound and inbound call activities, often including sales and technical support, whereas Customer Service Representatives focus mainly on assisting customers with inquiries and issues. Both roles require strong communication skills and may share similar work environments, but Teleservices roles often emphasize sales and technical support functions.

More about teleservices jobs

What are the most commonly searched types of Teleservices jobs?

The most popular types of Teleservices jobs are:

What states have the most Teleservices jobs?

States with the most job openings for Teleservices jobs include:

What job categories do people searching Teleservices jobs look for?

The top searched job categories for Teleservices jobs are:

teleservices jobs near you
Infographic showing various Teleservices job openings in the United States as of August 2026, with employment types broken down into 4% Full Time, 1% Part Time, and 95% Contract. Highlights an 5% Physical, and 95% Remote job distribution, with an average salary of $96,191 per year, or $46.2 per hour.

Teleservices Representative

7 17 Credit Union

Streetsboro, OH • On-site

$17 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Key responsibilities

  • Assist members and potential members through phone and remote channels by providing accurate and friendly service.

  • Perform member transactions such as monetary transfers, loan payoff inquiries, fraud claims, account updates, and online banking support.

  • Document call details, submit helpdesk tickets, and relay member feedback using designated tools.

Job description

About Us
7 17 Credit Union is committed to delivering exceptional service and building strong financial relationships with our members. We’re looking for a motivated, service-driven Teleservice Representative to join our team and support members through remote delivery channels.

Position Summary

As a Teleservice Representative, you’ll be the first point of contact for members and potential members who reach us through phone and other remote channels. You will provide accurate, efficient, and friendly service while identifying opportunities to educate and refer members to products and services that support their financial goals.

Part-Time hours for this role are typically between 32 - 36 hours/week.

This role requires strong communication skills, professionalism, and the ability to thrive in a fast-paced, member-focused environment.

Key Responsibilities

  • Deliver superior member service on every call by fulfilling the member’s primary need and identifying opportunities for additional support or product referrals.
  • Accurately perform member transactions, including:
    • Monetary transfers
    • Loan payoff inquiries
    • Fraud claim intake for lost/stolen cards, ACH disputes, and more
    • Account updates, IRA/CD requests, online banking support, and stop payments
    • Payroll setup and ACH/loan payment processing
  • Maintain high accuracy standards in all transactions and duties.
  • Meet productivity expectations in member service, referrals, and sales goals.
  • Ensure proper caller identification by following prescribed security procedures.
  • Exercise good judgment in waiving fees within guidelines to support positive member experiences.
  • Use designated tools to document call types, submit helpdesk tickets, and relay member feedback.
  • Provide routine information about Credit Union services, membership eligibility, account types, locations, hours, and supported vendors.
  • Maintain strict confidentiality of member information and Credit Union business.

Qualifications

Education:

  • High school diploma or equivalent required.

Experience:

  • Direct sales or cross-sell/product referral experience within the last 3 years.

Skills & Competencies:

  • Strong customer service mindset with patience, enthusiasm, initiative, creativity, and attention to detail.
  • Excellent verbal communication; ability to handle difficult conversations professionally.
  • Problem-solving, decision-making, organization, and time-management skills.
  • Ability to work effectively with members and team members in a professional manner.
  • Comfort with sales-focused responsibilities and identifying member needs.
  • Proficiency using Windows-based systems.
  • Knowledge of Credit Union services or willingness to learn quickly.
  • Must be bondable.

Physical & Work Environment

  • Primarily a sitting position requiring frequent speaking and use of hands.
  • Occasional lifting of up to 10 lbs.
  • Requires close vision and ability to adjust focus.
  • Work environment is typically moderate noise with limited exposure to mechanical parts or environmental conditions.
  • Limited travel may be required.

Ready to make a positive impact on members’ financial lives?
Apply today to join the 7 17 Credit Union team as a Teleservice Representative!

Company Description

Join a company where your work truly matters! At 7 17 Credit Union, you'll find a purpose-driven culture, opportunities for advancement, excellent benefits, and the chance to help members achieve financial success while supporting the communities we serve.