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Microsoft Licensing Jobs (NOW HIRING)

SHI

Microsoft Inside Account Manager

Somerset, NJ · On-site

Job Summary The Microsoft Inside Account Manager (IAM) is responsible for the day-to-day ... Acting as an extension of the Licensing Strategist, the IAM focuses on executing tactical customer ...

Aptean

Microsoft Alliance Partner

Alpharetta, GA · On-site

$90 - $120/hr

Act as the internal expert on Microsoft licensing, incentives, partner programs, and eligibility criteria * Advise Sales and Commercial teams on deal structures to maximize discounts, rebates, and ...

Aptean

Microsoft Alliance Partner

Alpharetta, GA · On-site

$109K/yr

Act as the internal expert on Microsoft licensing, incentives, partner programs, and eligibility criteria * Advise Sales and Commercial teams on deal structures to maximize discounts, rebates, and ...

Aptean

Microsoft Alliance Partner

Alpharetta, GA · On-site

$113K/yr

Act as the internal expert on Microsoft licensing, incentives, partner programs, and eligibility criteria * Advise Sales and Commercial teams on deal structures to maximize discounts, rebates, and ...

Aptean

Microsoft Alliance Partner

Alpharetta, GA · On-site

$109K/yr

Act as the internal expert on Microsoft licensing, incentives, partner programs, and eligibility criteria * Advise Sales and Commercial teams on deal structures to maximize discounts, rebates, and ...

Aptean

Microsoft Alliance Partner

Alpharetta, GA · On-site

$109K/yr

Act as the internal expert on Microsoft licensing, incentives, partner programs, and eligibility criteria * Advise Sales and Commercial teams on deal structures to maximize discounts, rebates, and ...

ViziRecruiter,LLC.

$85 - $135/hr

Supports multiple volume license agreement types including Open Value, CSP/NCE and MPSA, with a specialization to support Microsoft Enterprise Agreements. Works with customers to understand their ...

Connection

Microsoft Solutions Specialist

$32.21 - $41.12/hr

Supports multiple volume license agreement types including Open Value, CSP/NCE and MPSA, with a specialization to support Microsoft Enterprise Agreements. Works with customers to understand their ...

Connection

Microsoft Solutions Specialist

Albany, NY · Remote

$32.21 - $41.12/hr

Supports multiple volume license agreement types including Open Value, CSP/NCE and MPSA, with a specialization to support Microsoft Enterprise Agreements. Works with customers to understand their ...

Aptean

Microsoft Alliance Partner

Alpharetta, GA · On-site

$109K/yr

Act as the internal expert on Microsoft licensing, incentives, partner programs, and eligibility criteria * Advise Sales and Commercial teams on deal structures to maximize discounts, rebates, and ...

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How much do microsoft licensing jobs pay per year?

As of Sep 5, 2026, the average yearly pay for microsoft licensing in the United States is $72,895.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $86,500.00 per year, depending on experience, location, and employer.

What is a Microsoft Licensing?

A Microsoft Licensing job involves managing and advising on Microsoft software licensing agreements for organizations. Professionals in this role ensure compliance, optimize license usage, and help reduce costs by selecting the most suitable licensing models. They stay updated on Microsoft’s evolving licensing policies and assist with audits, renewals, and purchasing decisions. This role requires knowledge of Microsoft products, licensing programs, and enterprise agreements.

What does a Microsoft Licensing do?

In a Microsoft Licensing position, you'll regularly evaluate clients' software needs, recommend optimal licensing options, and ensure organizations remain compliant with Microsoft’s licensing terms. Your day may involve preparing quotes, managing renewals, maintaining detailed license records, and coordinating with internal teams such as sales, procurement, and IT. You will also interpret policy updates from Microsoft, provide clarification to clients or stakeholders, and help resolve any licensing disputes. This role requires both analytical and communication skills, as well as staying current with evolving Microsoft licensing programs.

What are the key skills and qualifications needed to thrive in Microsoft Licensing?

To thrive in a Microsoft Licensing role, you need a deep understanding of Microsoft product portfolios, licensing models, and agreement structures, often supported by a relevant bachelor's degree or equivalent experience. Familiarity with Microsoft Volume Licensing Service Center (VLSC), License Advisor, Microsoft Partner Portal, and certifications such as Microsoft Certified: Licensing Specialist are valuable assets. Strong analytical thinking, attention to detail, negotiation skills, and effective communication are crucial soft skills. These abilities ensure accurate licensing compliance, cost optimization for clients, and seamless collaboration with sales and technical teams.

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microsoft licensing jobs near you
Infographic showing various Microsoft Licensing job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $72,895 per year, or $35 per hour.

Microsoft Inside Account Manager

SHI

Somerset, NJ • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Key responsibilities

  • Manage the day-to-day operational activities of Microsoft customer accounts, including licensing, quoting, and ordering.

  • Coordinate contract processing, entitlement submissions, and fulfillment activities to ensure accurate and timely execution.

  • Support customer requests related to license changes, transfers, true-ups, and subscription modifications while validating pricing and licensing requirements.

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.But the heartbeat of SHI is our employees - all 7,000 of them.If you join our team, you'll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

  • Continuous professional growth and leadership opportunities.

  • Health, wellness, and financial benefits to offer peace of mind to you and your family.

  • World-class facilities and the technology you need to thrive - in our offices or yours.

Job SummaryThe Microsoft Inside Account Manager (IAM) is responsible for the day-to-day operational management of Microsoft customer accounts. Acting as an extension of the Licensing Strategist, the IAM focuses on executing tactical customer requests, managing quoting and ordering activities, coordinating contract and licensing transactions, and ensuring a seamless customer experience throughout the Microsoft customer lifecycle.
The IAM plays a critical role in supporting customer retention and satisfaction by providing responsive operational support while enabling Licensing Strategists to focus on strategic licensing guidance, financial event management, and customer growth initiatives. This role serves as the primary coordinator for Microsoft transactional activities, ensuring customer requests are handled accurately, efficiently, and in compliance with Microsoft licensing and operational requirements.

Role Description

  • Serve as the operational extension of the Licensing Strategist, supporting the day-to-day management of Microsoft customer accounts.

  • Act as the primary resource for tactical Microsoft customer requests, including licensing, quoting, ordering, and administrative activities.

  • Prepare, validate, and deliver Microsoft quotes across CSP, EA, MPSA, and other Microsoft licensing programs.

  • Coordinate Microsoft order placement, contract processing, entitlement submissions, and fulfillment activities to ensure timely and accurate execution.

  • Manage customer requests related to license additions, reductions, transfers, true-ups, subscription changes, and other transactional activities.

  • Validate pricing, agreement eligibility, licensing requirements, and supporting documentation prior to quote and order submission.

  • Partner with Licensing Strategists to execute customer financial events and agreement lifecycle activities.

  • Drive operational excellence by improving process efficiency, reducing turnaround times, and delivering a high-quality customer experience.

  • Develop and maintain strong working relationships with customers, Licensing Strategists, Customer Success Managers, and Microsoft stakeholders to support customer retention and long-term success.


Behaviors and Competencies

  • Communication: Can communicate simple ideas and information clearly.

  • Follow-Up: Can demonstrate a willingness to follow up on tasks and responsibilities when reminded or prompted.

  • Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines.

  • Detail-Oriented: Can demonstrate an ability to follow instructions and complete tasks as assigned.

  • Organization: Can maintain a clean and organized workspace and follow simple organizational systems when assigned.

  • Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise.

  • Critical Thinking: Can understand and identify the strengths and weaknesses of an argument.

  • Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace.

  • Teamwork: Can understand the importance of teamwork and is developing the ability to contribute effectively to team efforts.


Skill Level Requirements

  • Strong analytical thinking skills with the ability to synthesize complex licensing, financial, and contractual data, identify patterns and risks, and translate insights into actionable recommendations.

  • Ability to operate with a consultative mindset, providing customer-focused guidance aligned with agreement terms, business objectives, and financial considerations.

  • Exceptional attention to detail and accuracy when validating pricing, entitlements, licensing requirements, contracts, and supporting documentation.

  • Excellent written and verbal communication skills, including the ability to clearly explain complex licensing concepts to customers, stakeholders, sales teams, and executives.

  • Strong sense of ownership and initiative, with the ability to proactively identify customer needs, licensing risks, and upcoming financial events.

  • Customer advocacy skills with a focus on balancing compliance, cost optimization, and long-term customer value.

  • Effective time management and prioritization skills, with the ability to manage multiple concurrent customer requests, financial events, and deadlines.

  • Adaptability and learning agility to stay current with evolving Microsoft licensing programs, policies, and customer requirements.

  • Ability to collaborate effectively across sales, customer success, operations, and Microsoft stakeholder teams.

  • Strong governance, documentation, and organizational skills to ensure auditability, consistency, and customer confidence.

  • Proficiency with Microsoft applications, including Word, Excel, PowerPoint, Outlook, Dynamics, and Copilot, to support productivity and operational effectiveness.

  • In-depth understanding of Microsoft's business model, architectural frameworks, and technology solutions.

  • Expertise in Microsoft volume licensing agreements and operational processes, including compliance, optimization, and lifecycle management.

  • Ability to provide knowledgeable guidance on Microsoft products, services, and licensing programs.

  • Understanding of the unique requirements, regulations, and operational environments of State and Local Government and/or Education customers.

  • Experience working in cross-functional environments with shared ownership across sales, services, technical, and partner teams.

Other Requirements

  • Bachelor's degree or equivalent relevant work experience required.

  • Experience providing Microsoft Volume Licensing sales support.

  • Earn and maintain relevant Microsoft certifications and badges.

  • Minimum of 1 year of experience in an Account Management, Sales, or related customer-facing role.

  • Ability to travel to SHI, partner, and customer events as needed.

The estimated annual pay range for this position is $55,000 - $85,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

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