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Centric Software Jobs (NOW HIRING)

Centric Software

Technical Consultant

Campbell, CA · Remote

About Centric Software: CentricSoftwareis a global leader,providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We ...

Centric Software

Technical Consultant

Campbell, CA · Remote

About Centric Software: CentricSoftwareis a global leader,providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We ...

Centric Software

Cloud Services Database Specialist

Centric Software is a global leader in providing innovative solutions for retailers, brands, and manufacturers. The Cloud Services Database Specialist will be responsible for managing and supporting ...

Centric Software

Business Consultant

Campbell, CA · Remote

About Centric Software: CentricSoftwareis a global leader,providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We ...

Centric Software

Project Director

Campbell, CA · On-site +1

Centric Software ® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail ...

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$117K

$191.8K

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How much do centric software jobs pay per year?

As of Aug 22, 2026, the average yearly pay for centric software in the United States is $191,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $147,500.00 and $233,500.00 per year, depending on experience, location, and employer.

What is a Centric Software job?

A Centric Software job typically refers to a role at Centric Software, a company specializing in Product Lifecycle Management (PLM) solutions for industries like fashion, retail, and consumer goods. These jobs can range from software development and product management to sales, customer support, and consulting. Employees at Centric Software work on cutting-edge technology to help businesses streamline product development, improve collaboration, and speed up time-to-market.

What are typical responsibilities for a product specialist at Centric Software?

As a Product Specialist at Centric Software, you will typically be responsible for understanding client requirements, configuring and implementing the PLM platform, and providing ongoing support both remotely and on-site. Your role will involve working closely with clients’ IT and business teams, delivering training sessions, and troubleshooting technical issues to ensure a smooth adoption process. You will also collaborate with Centric’s sales and product development teams to provide feedback on product enhancements and ensure customer success. This position offers valuable experience working with leading brands and opportunities to deepen your technical expertise in a dynamic, fast-growing software environment.

What are the key skills and qualifications needed to thrive in the Centric Software position, and why are they important?

To thrive as a Centric Software Product Specialist, you need a solid understanding of Product Lifecycle Management (PLM) systems, software implementation, and industry-specific business processes, often supported by a degree in computer science, engineering, or a related field. Familiarity with Centric Software’s PLM platform, ERP systems integration, and certifications in project management or agile methodologies are often highly valued. Exceptional communication, client management, and problem-solving skills help professionals succeed in delivering tailored solutions and managing diverse stakeholder expectations. These competencies are crucial for implementing effective PLM solutions, enhancing client satisfaction, and driving successful product development initiatives.

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centric software jobs near you
Infographic showing various Centric Software job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $191,750 per year, or $92.2 per hour.

Delivery Director, Professional Services

Centric Software

Campbell, CA • On-site

$150K - $200K/yr

Full-time

Re-posted 27 days ago

Job description

About Centric Software:
Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.
Our story is one of rapid growth, bold ideas and extraordinary opportunities. We're here to challenge the status quo-and we're looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.
The Delivery Director (Customer Success) is responsible for leading Centric PLM post-implementation services organization. This role sits at the intersection of customer relationship management, operational excellence, and professional services delivery. This role is both customer-facing and operational, requiring strong leadership in team management, service delivery, and customer engagement.
Key Accountabilities & Responsibilities
Customer Success Leadership
  • Own the post-implementation customer lifecycle, from go-live through steady-state adoption and expansion.
  • Act as executive sponsor for strategic customer accounts.
  • Ensure customers achieve defined business outcomes and ROl from the software solution.
  • Establish governance frameworks with customers (QBRs, success plans, adoption reviews).
  • Drive customer satisfaction, retention, and referenceability.

Professional Services Team Management
  • Lead, coach, and develop a team of post-implementation Professional Services consultants.
    Define capacity planning, resource allocation, and utilization targets.
    Establish standards, playbooks, and methodologies for post-go-live services.
  • Ensure consistent, high-quality service delivery across all accounts.
  • Partner with Implementation, Support, and Product teams to ensure seamless customer experience.

Operational Excellence
  • Build and manage the operational model for post-implementation services.
  • Define KPis and metrics to measure adoption, value realization, and team performance.
  • Develop scalable processes for onboarding customers into Customer Success programs.
  • Manage forecasting, budgeting, and revenue targets for services engagements.
  • Implement tools and reporting to track customer health and service performance.

User Adoption & Value Realization
  • Create structured adoption programs and success plans tailored to customer maturity.
  • Ensure customers fully leverage product capabilities through workshops, optimization sessions, and training.
  • Identify expansion opportunities based on usage patterns and customer goals.

Cross-Functional Collaboration
  • Partner with Sales for renewals and expansion opportunities.
  • Work with Product to relay customer feedback and influence roadmap priorities.
    Collaborate with Support to proactively address risk accounts.
  • Align with Implementation teams for smooth transition from project to steady -state.

Knowledge & Skills Requirements
  • Background in PLM, ERP, Supply Chain, Retail, or complex enterprise platforms implemenations
  • Strong technical background
  • Experience managing P&L or services revenue targets
    Strong understanding of enterprise software implementation and post-go-live lifecycle
    Proven experience building operational processes and scalable service models
    Experience building playbooks and standardized service offerings.
  • Excellent executive-level communication and stakeholder management skills
  • Familiarity with customer health scoring tools
  • Ability to balance customer advocacy and operational excellence

The US base salary range for this full-time position is $150,000 - $200,000 + benefits. Our salary ranges are determined by role, level, and location. The range for each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Candidates who exceed the specified experience and relevant education or training may be considered for compensation above the stated range. Please note that the compensation details listed reflect base salary, and certain positions may be offered additional variable incentives.
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.

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