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Zoom Moderator Jobs (NOW HIRING)

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Zendesk, Intercom, Slack, Zoom). Nice To Have * Experience supporting live or virtual events.

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Zendesk, Intercom, Slack, Zoom). Nice To Have * Experience supporting live or virtual events.

Dream Opportunity

Event Host/Moderator

Detroit, MI · On-site

$14.50 - $19.75/hr

Have a computer with Zoom, know how to use it, and the ability to consistently be in an environment with effective wifi * Strong organizational skills and attention to detail * Ability to adapt and ...

Inspira Education

Head of Online Events

New York, NY · On-site

Serve as the primary webinar host or moderator early on. * Build presentation decks with strong aesthetic judgment (visual hierarchy, typography, flow). * Manage all GoToWebinar/Zoom technical ...

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Zoom Moderator information

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$13

$30

$53

How much do zoom moderator jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for zoom moderator in the United States is $30.93, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $36.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Zoom moderator position, and why are they important?

To excel as a Zoom Moderator, you need strong technical aptitude, attention to detail, and experience with virtual meeting platforms, ideally backed by prior roles in event coordination or technical support. Familiarity with Zoom's advanced features, webinar management tools, and, in some cases, webinar or virtual event coordinator certifications is beneficial. Exceptional communication, problem-solving skills, and the ability to remain calm under pressure set top candidates apart. These abilities ensure seamless meeting operations, effective troubleshooting, and a professional digital experience for all participants.

How to be a Zoom Moderator?

A Zoom Moderator manages online meetings by controlling participant access, muting or unmuting attendees, and ensuring the session runs smoothly. Key skills include familiarity with Zoom's host controls, good communication, and the ability to handle technical issues quickly. Training or experience with virtual meeting platforms can improve effectiveness.

What are the typical responsibilities of a Zoom moderator during a virtual event or meeting?

As a Zoom Moderator, you are responsible for managing participant access, monitoring chat and Q&A sessions, troubleshooting technical issues in real time, and ensuring the meeting runs smoothly according to the agenda. You may assist presenters with screen sharing, mute or unmute participants as needed, and quickly address unexpected disruptions. Additionally, you often coordinate pre-event technical checks and post-event follow-ups. These tasks require strong multitasking abilities and clear communication to support both hosts and attendees, all while maintaining a professional and productive virtual environment.

What is a Zoom moderator?

A Zoom Moderator is responsible for managing virtual meetings or webinars on Zoom, ensuring a smooth and professional experience for all participants. Their duties often include admitting attendees, monitoring chat, troubleshooting technical issues, and enforcing meeting rules. They may also assist speakers by sharing slides, managing Q&A sessions, and handling disruptions. Moderators help create an engaging and organized online event.

More about Zoom Moderator jobs
What cities are hiring for Zoom Moderator jobs? Cities with the most Zoom Moderator job openings:
What are the most commonly searched types of Zoom Moderator jobs? The most popular types of Zoom Moderator jobs are:
What states have the most Zoom Moderator jobs? States with the most job openings for Zoom Moderator jobs include:
What job categories do people searching Zoom Moderator jobs look for? The top searched job categories for Zoom Moderator jobs are:
Zoom Moderator jobs near you
Infographic showing various Zoom Moderator job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $64,331 per year, or $30.9 per hour.

Customer Experience Coordinator

OkWhen

Dunwoody, GA • On-site

$17.75 - $23.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

We are looking for a proactive, people focused Customer Experience Coordinator to join our team. You will be a key touchpoint for our users by providing live technical support, moderating virtual events, and helping customers succeed on our platform through clear communication, education, and reliable follow through.


Key Responsibilities


Live Technical Support

  • Deliver real time technical assistance via chat, email, and video during business hours and live events.
  • Troubleshoot platform issues and escalate to technical or product teams when needed.
  • Maintain an in depth knowledge of our platform’s features and common workflows.

Customer Communication

  • Respond promptly to customer inquiries across all channels (email, chat, social, etc.).
  • Own issues from first contact through resolution, ensuring a positive experience.
  • Document recurring questions and share insights to improve products and processes.

Live Event Moderation & Support

  • Serve as a live technical moderator for virtual events.
  • Perform “tech checks” with presenters prior to their sessions to ensure they are set up for success.
  • Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions.
  • Support occasional early morning, evening, or weekend events when required.

Customer Education

  • Guide users on how to best use our platform by sharing helpful resources and clear explanations.
  • Help create and maintain FAQs, help center articles, and training materials.
  • Identify gaps in user understanding and collaborate with the Customer Experience Manager and other team members to address them.

Requirements

What We Are Looking For

  • 2+ years in a customer support, customer success, or community facing role.
  • Strong technical troubleshooting skills and comfort learning new tools.
  • Excellent written and verbal communication skills.
  • Comfortable speaking in front of groups and moderating online sessions.
  • Highly organized, adaptable, and able to multitask in a fast paced environment.
  • Experience with support tools (for example: Zendesk, Intercom, Slack, Zoom).

Nice To Have

  • Experience supporting live or virtual events.
  • Experience creating customer facing documentation, tutorials, or training content.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Training & Development
  • Work From Home