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Zoo Gift Shop Jobs (NOW HIRING)

Peoria Park District

Zoo Concessions

Peoria, IL · On-site

$15/hr

Duties : Under the supervision of the Manager of Food Services, the Zoo Concessions Worker is ... Stock and rotate concession items as needed; may include gift shop merchandise at the satellite ...

Peoria Park District

Zoo Concessions

Peoria, IL · On-site

$15/hr

Duties : Under the supervision of the Manager of Food Services, the Zoo Concessions Worker is ... Stock and rotate concession items as needed; may include gift shop merchandise at the satellite ...

Rosamond Gifford Zoo

Be Seen First

Executive Director

Syracuse, NY · On-site

$120K - $140K/yr

... Gift Shop Manager Essential Duties and Responsibilities: Organizational Leadership & Strategic Planning * Provide strategic leadership and direction for the Friends of the Zoo organization in ...

The CALDWELL ZOO

Maintenance Tech Level 2

Tyler, TX · On-site

$19/hr

Employee Discount at Concessions and Gift Shop * Employee Free Admission to Park * Complementary Tickets for Friends / Family Work Location: Caldwell Zoo 2203 Martin Luther King Blvd Tyler, Texas ...

SSA Group

Retail Associate

Buffalo, NY · On-site

$16 - $16.50/hr

SSA Group at the Buffalo Zoo is looking for Retail Associates for the zoo gift shop! Who are we : At SSA, we believe our work matters because the people do. For more than 50 years, we've helped ...

The CALDWELL ZOO

Crew Leader -Food Sv

Tyler, TX · On-site

Employee Discount at Concessions and Gift Shop * Employee Free Admission to Park * Complementary Tickets for Friends / Family Work Location: Caldwell Zoo 2203 Martin Luther King Blvd Tyler, Texas ...

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Zoo Gift Shop information

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How much do zoo gift shop jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for zoo gift shop in the United States is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a zoo gift shop?

A Zoo Gift Shop job involves assisting visitors with purchases, restocking merchandise, handling cash and credit transactions, and providing customer service. Employees may also help with cleaning, organizing displays, and promoting zoo-related souvenirs. This role requires good communication skills, basic math proficiency, and a friendly attitude to enhance the guest experience. Some positions may involve working weekends and holidays, depending on zoo hours.

What are the key skills and qualifications needed to thrive in the zoo gift shop position, and why are they important?

To thrive in a Zoo Gift Shop role, you need strong customer service abilities, basic math skills, and a familiarity with retail operations, often supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, cash handling, and inventory management software is commonly required. Excellent communication, problem-solving, and a friendly demeanor are valuable soft skills that set top performers apart. These competencies are crucial for ensuring smooth daily operations, positive guest experiences, and effective merchandise sales within a busy, family-friendly environment.

What are the typical work hours and team structure for a zoo gift shop employee?

Zoo Gift Shop employees usually work in shifts that align with the zoo’s operating hours, which may include weekends, holidays, and some evenings, especially during peak seasons or special events. The team typically consists of a mix of cashiers, sales associates, and a supervisor or manager who oversees daily operations. Employees often rotate responsibilities such as restocking, assisting guests, and maintaining displays, working closely with one another to ensure the shop runs smoothly. This collaborative environment offers opportunities to develop retail and customer service experience that can be valuable for future advancement within the organization or in the broader retail industry.

Can I get a job at the zoo gift shop with no experience?

Zoo gift shops often hire entry-level employees who have little or no prior experience. Customer service skills, a friendly attitude, and the ability to work flexible hours are typically valued, and on-the-job training is usually provided. Previous retail or hospitality experience can be helpful but is not always required.

What jobs can I get in a zoo gift shop?

Jobs in a zoo gift shop include cashier, sales associate, stock clerk, and customer service representative. These roles typically require good communication skills, basic math, and the ability to handle transactions using point-of-sale systems. Some positions may also involve inventory management and maintaining a clean, organized environment.
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What states have the most Zoo Gift Shop jobs?

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Zoo Gift Shop jobs near you
Infographic showing various Zoo Gift Shop job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Contract, and 1% Nights. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $36,984 per year, or $17.8 per hour.

Zoo Concessions

Peoria Park District

Peoria, IL • On-site

$15/hr

Part-time

Re-posted 29 days ago

Job description

Duties: Under the supervision of the Manager of Food Services, the Zoo Concessions Worker is responsible for:
  • Sell and prepare concession items accurately, safely, and efficiently.
  • Keep concession areas clean, sanitary, and "visitor friendly".
  • Stock and rotate concession items as needed; may include gift shop merchandise at the satellite concession area.
  • Attend to all customer needs/problems in a prompt & courteous manner.
  • Check messages and work schedules at the start of the shift.
  • Open registers and preparation of assigned area before concessions open to the public.
  • Closeout registers and other devices at the end of the business day, and transfer money and appropriate paperwork to the supervisor.
  • Clean assigned area at the end of the business day to established standards.
  • Assist in the set-up for rental events as needed.
  • Work rental events as needed and scheduled.
  • Follow all safety procedures that pertain to the duties performed. Support all aspects of the Park District's safety program.
  • Wear the proper designated uniform.
  • Perform other duties as assigned.

Essential Functions: The work requires some physical exertion in handling supplies, equipment, and materials. Prolonged standing, bending, and stooping, and the ability to lift and carry up to 25 pounds are required on a periodic basis. The programmed activities involve everyday risks, which require normal safety precautions typical of the recreation industry.
Education: A minimum of two years of high school.
Experience: Experience in food service preferred. Experience working with computers and handling money is helpful.
Knowledge and Ability:
  • Ability to accurately handle and serve food in a safe and efficient manner.
  • Ability to accurately handle money.
  • Aptitude for on-the-job training and ability to follow both written and oral instructions.
  • Ability to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers.
  • Personal - Must be dependable and have good customer service skills.

Perks:
  • Part-time employees enjoy discounted recreation classes and free admission to select Park District facilities.

The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law.
All qualified individuals are encouraged to apply.
AN EQUAL OPPORTUNITY EMPLOYER.

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