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AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.

We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.

We are A Company Culture Devoted to Innovation & Improvement

AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.

Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.

The Accounting Coordinator supports daily accounting and operational finance activities with primary responsibility for accounts payable, accounts receivable, cash applications, reconciliations, and ERP workflow support within NetSuite. This role ensures timely and accurate processing of financial transactions, maintains organized and audit-ready records, and serves as a key point of coordination between vendors, customers, operations, and internal departments.

The position requires strong attention to detail, problem-solving ability, and effective communication skills while working across systems including NetSuite, Zendesk, Microsoft Teams, and Excel.

Key Responsibilities

Accounts Payable (AP) - NetSuite

• Scan vendor invoices into NetSuite that are received through Zendesk or download invoices from vendor websites (UPS, FedEx, etc)
• Perform the 3-way match, review, code, and process vendor invoices in NetSuite for accuracy and proper approval
• Maintain vendor records and ensure compliance with company policies
• Manage invoice workflows and approvals within NetSuite
• Respond to vendor inquiries and resolve discrepancies using Zendesk ticketing system
• Prepare and process payments (ACH, wire) in a timely manner
• Monitor AP aging and follow up on outstanding issues

Accounts Receivable (AR) & Cash Applications - NetSuite

• Record daily bank deposits and customer payments in NetSuite
• Apply payments accurately to open accounts receivable invoices
• Apply customer deposits to orders and communicate with account managers to release orders for fulfillment.
• Investigate and resolve unapplied cash or payment discrepancies
• Monitor AR aging reports and assist in collections as needed
• Generate and distribute customer statements

Bank & Credit Card Reconciliations

• Perform monthly bank reconciliations in Excel, ensuring completeness and accuracy
• Reconcile corporate credit card accounts, matching transactions with receipts and supporting documentation
• Identify and resolve discrepancies promptly
• Maintain detailed reconciliation schedules and audit-ready documentation

Vendor & Customer Communication

• Manage vendor and customer communication through Zendesk, including inquiries related to invoices, payments, and account status
• Request and provide supporting documentation to ensure accurate billing and payment processing
• Maintain professional and timely communication across all channels

Administrative & Operational Support

• Maintain organized electronic records within NetSuite and company filing systems
• Support month-end close process, including preparing reports and reconciliation documentation
• Assist with data entry, reporting, and document management
• Coordinate with operations and purchasing teams regarding customer payment status and prepaid order releases
• Escalate unresolves discrepancies to accounting leadership as appropriate
• Identify opportunities to improve accounting workflows and operational efficiency
• Perform additional administrative duties as assigned

Qualifications

Education & Experience

• Associate's degree in Accounting, Business Administration, or related field preferred
• 2+ years of experience in accounting support or administrative roles with AP/AR responsibilities
• Experience using NetSuite (or similar ERP system) required
• Experience using Zendesk or similar ticketing systems preferred

Skills & Competencies

• Strong working knowledge of NetSuite ERP
• Proficiency in Microsoft Excel (reconciliations, data analysis, reporting)
• High level of attention to detail and accuracy
• Strong understanding of accounting principles, especially AP/AR processes
• Excellent written and verbal communication skills across digital platforms (Zendesk, Teams, email)
• Strong organizational and time management skills
• Ability to manage multiple priorities and meet deadlines, especially during month-end close
• Comfortable working with large transaction volumes and multiple systems
• Problem-solving mindset with the ability to resolve discrepancies independently
• Strong follow-through and ownership mentality

Work Environment

• Office or hybrid environment with regular use of NetSuite, Zendesk, and Microsoft Office
• Standard business hours with increased activity during month-end close

Key Performance Indicators (KPIs)

• Accuracy and timeliness of invoice processing and payment application in NetSuite
• Completion of monthly reconciliations without outstanding discrepancies
• Response time and resolution quality of vendor tickets in Zendesk
• Efficiency in communication with customers and internal teams via Microsoft Teams
• Maintenance of organized, audit-ready financial records.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

We are an AA/EEO/Veterans/Disabled employer.