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Zendesk Chat Jobs (NOW HIRING)

... chat, and phone * Comfort working at the integration and data layer * Ability to read sync logs * Basic scripting to resolve known issues * Experience with support platforms such as Pylon, Zendesk ...

... chat, email, and WhatsApp; * You accompany each client until the closure of their file by updating our CRM (Zendesk); * You are responsible for customer satisfaction and service quality. You may ...

New

Service Client Sport - Freelance

$16.50 - $22.25/hr

... chat, email, and WhatsApp; * You accompany each client until the closure of their file by updating our CRM (Zendesk); * You are responsible for customer satisfaction and service quality. You may ...

Customer Service Representative

$16.50 - $22.25/hr

Gain hands-on experience across phone, email, chat, and ticket-based support. * Build expertise with leading customer support platforms such as Zendesk. * Collaborate with operations, billing ...

... chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native ... You'll be responsible for translating business workflows in Zendesk and related CX platforms into ...

Customer Support Representative

$16.50 - $22.25/hr

Respond promptly to customer inquiries via email, messaging platforms, website chat, and social media messages. * Manage and resolve customer issues through our ticketing system, Zendesk, ensuring ...

Agent Ambassador, Part-Time

Fayetteville, AR · On-site

$26.50 - $36/hr

Respond to Agent chat, text, and phone requests via Zendesk (When required) * Deliver with excellence in all team and Agent communications and interaction KEY SKILLS AND QUALIFICATIONS * Customer ...

Advisor, User Care

$19 - $20/hr

Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom) * Provide knowledgeable answers to questions about the product, pricing, and availability * Troubleshoot technical ...

... chat channels * Troubleshoot software and service issues across web, mobile, and desktop applications * Accurately document client interactions within customer support ticketing systems (e.g. Zendesk ...

... chat channels * Troubleshoot software and service issues across web, mobile, and desktop applications * Accurately document client interactions within customer support ticketing systems (e.g. Zendesk ...

Showing results 41-60

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Infographic showing various Zendesk Chat job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution.

eCommerce Customer Service Representative

Newark, NJ • On-site

Futonland
Retail • 11 - 50 employees

$17 - $25/hr

Full-time

Posted 22 days ago


Job description

We are seeking a dedicated and enthusiastic eCommerce Customer Service Representative to join our team. This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you!
Primary Responsibilities:
  • Customer Assistance: Guide and assist customers in making purchases.
  • Communication: Respond to customer inquiries via phone, chat, and email regarding orders, products, and issues.
  • Order Management: Create, verify, and qualify new orders using our POS system.
  • Tracking and Follow-Up: Monitor orders and provide timely updates to customers.
  • Lead Management: Work on sales leads and customer queries using Zendesk.
  • Claims Resolution: Handle claims and resolve customer problems efficiently and professionally.

Qualifications and Skills:
  • Experience: Previous experience in eCommerce sales; furniture sales experience is a plus.
  • Technical Proficiency: Familiarity with Google Suite, Zendesk, and FedEx Manager is highly desirable.
  • Initiative: Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities.
  • Interpersonal Skills: Ability to collaborate with multiple departments and maintain effective communication.
  • Communication: Excellent oral and written communication skills.

Join our team and help create a superior shopping experience for our customers. We offer a collaborative environment where your skills and initiative will be valued. Apply today!