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Technical Support Zendesk Jobs (NOW HIRING)

We Vote

Technical Support Rep

Oakland, CA · On-site +1

Zendesk or similar ticket tracking tool preferred * SAAS product support/knowledge preferred ... Capability to explain technical concepts to non-technical users Essential Requirements Availability:

Pavago

Technical Support Specialist

Zendesk * Freshdesk * Jira Service Desk * ServiceNow * Troubleshoot: * login issues * password ... Technical Support * IT Helpdesk * SaaS Support * Customer-Facing Troubleshooting Technical Skills

Coreforce

Technical Support Specialist

Atlanta, GA · Hybrid

$21 - $22/hr

Join Our Team as a Technical Support Specialist Company : Coreforce Location : Atlanta, GA (Onsite ... Experience with Zendesk or other ticketing systems preferred. * CompTIA Network+ or equivalent ...

Coreforce

Technical Support Specialist

Atlanta, GA · On-site

$21 - $22/hr

Join Our Team as a Technical Support Specialist Company : Coreforce Location : Atlanta, GA (Onsite ... Experience with Zendesk or other ticketing systems preferred. * CompTIA Network+ or equivalent ...

Flywire

Technical Support Specialist

Chicago, IL

The Opportunity The Technical Support Specialist role is the first line of support for our ... Handle inbound tickets (email/web/phone) from intake to resolution using Zendesk. * Apply standard ...

Flywire

Technical Support Specialist

Chicago, IL · On-site

The Opportunity The Technical Support Specialist role is the first line of support for our ... Handle inbound tickets (email/web/phone) from intake to resolution using Zendesk. * Apply standard ...

wwex

Technical Support Specialist

Austin, TX

Technical Support Specialists utilize technical knowledge, problem solving skills, and ... Zendesk, etc. • Troubleshoot basic hardware issues. • Test bug fixes and enhancements. • ...

New

Flywire

Technical Support Specialist

Chicago, IL · On-site

The Opportunity The Technical Support Specialist role is the first line of support for our ... Handle inbound tickets (email/web/phone) from intake to resolution using Zendesk. * Apply standard ...

Homerun B.V.

At SciSure we're looking for a Technical Support Specialist to join our team. About the Job The ... MS Office, Zendesk, JIRA * Experience with web-based technologies (ex. APIs, SDKs) a plus

Homerun B.V.

Technical Support Specialist

Boston, MA · On-site

At SciSure we're looking for a Technical Support Specialist to join our team. About the Job The ... MS Office, Zendesk, JIRA * Experience with web-based technologies (ex. APIs, SDKs) a plus

Your ITeams Sp. z o.o.

NY · On-site

$61.25 - $73.75/hr

We are hiring a Zendesk Technical Architect to shape the future of a global customer support ecosystem for a leading technology organization serving e-commerce, gaming, digital experiences and ...

Satechi

Technical Support Agent - On-site

San Diego, CA · On-site

$23 - $26/hr

Who you are: You're a hands-on technical support pro who genuinely enjoys cracking the kind of ... You know your way around a ticking system like Zendesk (or a similar platform), and you're ...

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Technical Support Zendesk information

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How much do technical support zendesk jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for technical support zendesk in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are popular job titles related to Technical Support Zendesk jobs?

For Technical Support Zendesk jobs, the most frequently searched job titles are:

Technical Support Rep

Oakland, CA • On-site, Remote

We Vote
See more jobs at We Voteexternal

Full-time

Re-posted 29 days ago

Job description

* Fraud and phishing warning *
Please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you.
Be Part of Something Bigger - Join the WeVote Movement!
WeVote is seeking a dynamic IT System Support Technician to join our passionate team of changemakers in a meaningful volunteer role (~5 hours per week).
About WeVote
WeVote is a nonpartisan nonprofit startup on a mission to strengthen American democracy through innovative technology. As a celebrated Fast Forward nonprofit technology grantee, we're building something special - a movement of 150+ dedicated volunteers creating open-source mobile solutions that reach millions of voters nationwide.
Our challenge? Modern voters are busy, distracted, and pressed for time. Our solution? A streamlined voting experience that takes just 8 minutes, delivered through the downloading of our app. We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact.
For more information, view https://WeVote.US.
The Role of the Technical Support Representative
Within WeVote, we support our candidates as users of our platform. Timeliness in response is important to their user experience. We're looking for volunteers to help manage the questions and issues coming in from political candidates and other platform users. Our user base is expanding, and will eventually be thousands across the United States. The technical support rep will communicate with candidates/users via our ticket tracking system (Zendesk).
What You'll Accomplish:
  • Provide first-line support for incoming support tickets.
  • Respond to incoming issues in a timely way.
  • Identify problems and escalate to the appropriate next level of support as necessary.
  • Understand the platform and data well enough to respond to basic issues.
  • Maintain a 1 business day response time for candidate and internal support inquiries.
  • Collect and analyze data to understand trends and potential solutions.
  • Collaborate with partner teams in WeVote to investigate and resolve candidate/user needs.

Your background:
  • Computer skills required: Google Workspace
  • 1-2 years of experience in technical support
  • Zendesk or similar ticket tracking tool preferred
  • SAAS product support/knowledge preferred
  • Detail oriented
  • Good written communication skills
  • Analytical thinker
  • Ability to work in a fast-paced environment
  • Capability to explain technical concepts to non-technical users

Essential Requirements
Availability: At least 5 hours each week during our core team hours M-F 9 a.m. - 6 p.m PST with the ability to work 1-2 hours during Pacific Time overlap. Hours are flexible as long as a 1 business day response time is met Monday to Friday. Must be available to attend the team meeting each week.
Why This Role Matters
This isn't just volunteer work - it's experience that makes a real difference. You'll develop advanced technical skills, work with cutting-edge civic technology, and help millions of Americans participate more effectively in democracy. Plus, you'll join a network of passionate professionals committed to positive change.
Ready to lead meaningful change while growing your career? We'd love to hear from you.

Apply