Technical Support Analyst (L1) Location: Miramar Area Duration: Long-Term Contract Job Summary We ... Experience working with ticketing systems such as ServiceNow, Jira, Remedy, Zendesk, or similar.
Technical Support Analyst (L1) Location: Miramar Area Duration: Long-Term Contract Job Summary We ... Experience working with ticketing systems such as ServiceNow, Jira, Remedy, Zendesk, or similar.
Senior Technical Support Engineer
Plano, TX · On-site +1
$90K - $110K/yr
THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Maintain disciplined updates in Zendesk, Jira, Salesforce, Confluence, or other systems of record ...
Senior Technical Support Engineer
Plano, TX · On-site +1
$90K - $110K/yr
THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Maintain disciplined updates in Zendesk, Jira, Salesforce, Confluence, or other systems of record ...
Senior Technical Support Engineer
Chicago, IL · On-site +1
$90K - $110K/yr
THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Maintain disciplined updates in Zendesk, Jira, Salesforce, Confluence, or other systems of record ...
Senior Technical Support Engineer
Chicago, IL · On-site +1
$90K - $110K/yr
THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Maintain disciplined updates in Zendesk, Jira, Salesforce, Confluence, or other systems of record ...
The Technical Support Specialist is a senior member of the EnrollHere Support team, responsible for ... Experience working in a ticket-based support environment (Intercom, Zendesk, * Freshdesk, Jira ...
The Technical Support Specialist is a senior member of the EnrollHere Support team, responsible for ... Experience working in a ticket-based support environment (Intercom, Zendesk, * Freshdesk, Jira ...
The Technical Support Specialist is a senior member of the EnrollHere Support team, responsible for ... Experience working in a ticket-based support environment (Intercom, Zendesk, * Freshdesk, Jira ...
The Technical Support Specialist is a senior member of the EnrollHere Support team, responsible for ... Experience working in a ticket-based support environment (Intercom, Zendesk, * Freshdesk, Jira ...
The Technical Support Specialist is a senior member of the EnrollHere Support team, responsible for ... Experience working in a ticket-based support environment (Intercom, Zendesk, * Freshdesk, Jira ...
Quick apply
The Technical Support Specialist is a senior member of the EnrollHere Support team, responsible for ... Experience working in a ticket-based support environment (Intercom, Zendesk, * Freshdesk, Jira ...
The Technical Support Specialist is a senior member of the EnrollHere Support team, responsible for ... Experience working in a ticket-based support environment (Intercom, Zendesk, * Freshdesk, Jira ...
The Technical Support Specialist is a senior member of the EnrollHere Support team, responsible for ... Experience working in a ticket-based support environment (Intercom, Zendesk, * Freshdesk, Jira ...
The Technical Support Specialist is a senior member of the EnrollHere Support team, responsible for ... Experience working in a ticket-based support environment (Intercom, Zendesk, * Freshdesk, Jira ...
The Technical Support Specialist is a senior member of the EnrollHere Support team, responsible for ... Experience working in a ticket-based support environment (Intercom, Zendesk, * Freshdesk, Jira ...
Technical Support Engineer
Richardson, TX · On-site
Zendesk or similar support platforms * GDPR and secure communication principles What will make you stand out? We're looking for someone who is naturally curious, enjoys solving complex technical ...
Technical Support Engineer
Richardson, TX · On-site
Zendesk or similar support platforms * GDPR and secure communication principles What will make you stand out? We're looking for someone who is naturally curious, enjoys solving complex technical ...
Sr. Zendesk Developer
$102K - $156K/yr
As part of the Technical Support team, this role will directly impact support operations ... Build and maintain Zendesk integrations with third-party systems, such as CRM platforms, chatbots ...
Sr. Zendesk Developer
$102K - $156K/yr
As part of the Technical Support team, this role will directly impact support operations ... Build and maintain Zendesk integrations with third-party systems, such as CRM platforms, chatbots ...
Technical Support Specialist
Chicago, IL · Hybrid
$60K - $95K/yr
WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management ...
Technical Support Specialist
Chicago, IL · Hybrid
$60K - $95K/yr
WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management ...
Technical Support Specialist
Salt Lake City, UT · On-site
$105K - $135K/yr
Anrok is hiring a Technical Support Specialist to be on the front line of our customer experience ... Nice-to-have: you have experience building on Zendesk What we offer * The equity upside of an early ...
Technical Support Specialist
Salt Lake City, UT · On-site
$105K - $135K/yr
Anrok is hiring a Technical Support Specialist to be on the front line of our customer experience ... Nice-to-have: you have experience building on Zendesk What we offer * The equity upside of an early ...
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer ... Experience working with ticketing systems (Zendesk, Jira, or similar) Critical Skills * Exceptional ...
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Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer ... Experience working with ticketing systems (Zendesk, Jira, or similar) Critical Skills * Exceptional ...
Technical Support Engineer
Austin, TX · Remote
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer ... Experience working with ticketing systems (Zendesk, Jira, or similar) Critical Skills * Exceptional ...
Quick apply
Technical Support Engineer
Austin, TX · Remote
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer ... Experience working with ticketing systems (Zendesk, Jira, or similar) Critical Skills * Exceptional ...
Technical Support Specialist
Austin, TX · Hybrid
$57K - $90K/yr
WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management ...
Technical Support Specialist
Austin, TX · Hybrid
$57K - $90K/yr
WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management ...
Technical Support Engineer
San Francisco, CA · On-site +1
$100K - $160K/yr
Handle incoming support requests via Zendesk tickets and phone calls, ensuring high-quality ... Document technical problems and resolutions clearly for future reference and report recurring ...
Technical Support Engineer
San Francisco, CA · On-site +1
$100K - $160K/yr
Handle incoming support requests via Zendesk tickets and phone calls, ensuring high-quality ... Document technical problems and resolutions clearly for future reference and report recurring ...
Technical Support Specialist
San Francisco, CA · Hybrid
$64K - $100K/yr
WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management ...
Technical Support Specialist
San Francisco, CA · Hybrid
$64K - $100K/yr
WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management ...
Technical Support Specialist
New York, NY · Hybrid
$64K - $100K/yr
WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management ...
Technical Support Specialist
New York, NY · Hybrid
$64K - $100K/yr
WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management ...
Technical Support Engineer
San Francisco, CA · On-site
$100K - $160K/yr
Handle incoming support requests via Zendesk tickets and phone calls, ensuring high-quality ... Document technical problems and resolutions clearly for future reference and report recurring ...
Technical Support Engineer
San Francisco, CA · On-site
$100K - $160K/yr
Handle incoming support requests via Zendesk tickets and phone calls, ensuring high-quality ... Document technical problems and resolutions clearly for future reference and report recurring ...
Technical Support Specialist
Troy, MI · On-site
$47K/yr
Provide technical system and user support by responding to calls and email requests for technical ... Diligently manage client cases within Zendesk, and communicate any perceived delays to management ...
Technical Support Specialist
Troy, MI · On-site
$47K/yr
Provide technical system and user support by responding to calls and email requests for technical ... Diligently manage client cases within Zendesk, and communicate any perceived delays to management ...
Technical Support Zendesk information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do technical support zendesk jobs pay per hour?
As of Sep 13, 2026, the average hourly pay for technical support zendesk in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What are popular job titles related to Technical Support Zendesk jobs?
For Technical Support Zendesk jobs, the most frequently searched job titles are:
Technical Support Analyst (L1)
Miramar Beach, FL • On-site
ACI Infotech
• IT Services • 11 - 50 employees11 - 50 employees
Other
Re-posted 25 days ago
Job description
Technical Support Analyst (L1)
Location: Miramar Area
Duration: Long-Term Contract
Job Summary
We are seeking a motivated and customer-focused L1 Technical Support Analyst to serve as the first point of contact for end-user technical support. The ideal candidate will provide frontline support for hardware, software, network, and device-related issues while ensuring timely resolution of common technical problems. This role also includes IT inventory management and warehouse support activities related to company-issued equipment.
Key Responsibilities
Technical Support (L1)
IT Asset & Warehouse Support
Required Qualifications
Physical Requirements
Preferred Qualifications
Location: Miramar Area
Duration: Long-Term Contract
Job Summary
We are seeking a motivated and customer-focused L1 Technical Support Analyst to serve as the first point of contact for end-user technical support. The ideal candidate will provide frontline support for hardware, software, network, and device-related issues while ensuring timely resolution of common technical problems. This role also includes IT inventory management and warehouse support activities related to company-issued equipment.
Key Responsibilities
Technical Support (L1)
- Serve as the first point of contact for employees requiring technical assistance via phone, email, or ticketing systems.
- Respond to and troubleshoot basic hardware, software, and network-related issues.
- Resolve common support requests such as password resets, printer connectivity issues, software installations, and workstation setup.
- Document, track, and update support tickets in the IT ticketing system.
- Escalate unresolved or complex issues to higher-level support teams when necessary.
- Assist with new hire onboarding, including device configuration, deployment, and setup.
- Provide both remote and onsite technical support to office and warehouse personnel.
- Maintain accurate records of incidents, requests, and resolutions to support the internal knowledge base.
IT Asset & Warehouse Support
- Track and manage IT inventory, including laptops, desktops, monitors, keyboards, and peripherals using asset management tools.
- Receive and inspect incoming IT equipment shipments for accuracy and damage.
- Prepare, package, label, and ship IT equipment to remote and work-from-home employees.
- Track deliveries using FedEx Ship Manager and other shipping tools.
- Perform inventory audits and cycle counts to ensure asset accuracy.
- Assist with material handling, storage, and movement of IT equipment using warehouse equipment such as pallet jacks.
- Maintain a clean, organized, and safe IT staging and warehouse environment.
Required Qualifications
- 1-3 years of experience in Technical Support, Help Desk, Service Desk, or Desktop Support.
- Basic knowledge of computer hardware, operating systems, software applications, and networking concepts.
- Experience working with ticketing systems such as ServiceNow, Jira, Remedy, Zendesk, or similar.
- Familiarity with Microsoft Office Suite and Windows environments.
- Strong troubleshooting and problem-solving skills.
- Excellent customer service, communication, and interpersonal skills.
- Ability to work independently and manage multiple priorities.
Physical Requirements
- Ability to lift, move, and handle equipment weighing up to 50 lbs.
- Comfortable working in both office and warehouse environments.
- Ability to stand, walk, bend, and move equipment as needed throughout the workday.
Preferred Qualifications
- Experience with IT asset management or inventory management systems.
- Familiarity with Warehouse Management Systems (WMS).
- Experience with FedEx Ship Manager or similar shipping/tracking software.
- Experience supporting remote users and work-from-home environments.
About Aci Infotech
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Piscataway, NJ, US
Year founded
2006