... customer experience and media; representing 100s of millions of end users. Our work spans areas ... Our technology has powered experiences from companies such as NVIDIA, Microsoft Xbox, Niantic ...
... customer experience and media; representing 100s of millions of end users. Our work spans areas ... Our technology has powered experiences from companies such as NVIDIA, Microsoft Xbox, Niantic ...
Senior Logistics Technician - CTJ - POLY with Security Clearance
Annapolis Junction, MD · On-site
$19.50 - $24.50/hr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Senior Logistics Technician - CTJ - POLY with Security Clearance
Annapolis Junction, MD · On-site
$19.50 - $24.50/hr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Senior Data Center Logistics Technician - CTJ - Poly with Security Clearance
San Antonio, TX · On-site
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Senior Data Center Logistics Technician - CTJ - Poly with Security Clearance
San Antonio, TX · On-site
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Senior Business Strategy Manager
Redmond, WA · On-site
$137K - $222K/yr
... Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion ...
Senior Business Strategy Manager
Redmond, WA · On-site
$137K - $222K/yr
... Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Senior Sourcing Engineer, Spares and Warranty
Redmond, WA · On-site
$170K - $171K/yr
... Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion ...
Senior Sourcing Engineer, Spares and Warranty
Redmond, WA · On-site
$170K - $171K/yr
... Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Network Security Service Engineer
Redmond, WA · On-site
$117K - $160K/yr
... Office 365, Xbox, OneDrive, and the Microsoft Azure platform. You will drive our technology ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Network Security Service Engineer
Redmond, WA · On-site
$117K - $160K/yr
... Office 365, Xbox, OneDrive, and the Microsoft Azure platform. You will drive our technology ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Logistics Technician
Phoenix, AZ · On-site
$18.75 - $23.75/hr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Logistics Technician
Phoenix, AZ · On-site
$18.75 - $23.75/hr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Support Customer Care and Application Engineers in providing data to aid in troubleshooting of ... Xbox, PS4); video performance metrics, Web Services and Technologies: SOAP and REST, XML ...
Support Customer Care and Application Engineers in providing data to aid in troubleshooting of ... Xbox, PS4); video performance metrics, Web Services and Technologies: SOAP and REST, XML ...
Sourcing Engineer
Redmond, WA · On-site
$119K - $234K/yr
... Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion ...
Sourcing Engineer
Redmond, WA · On-site
$119K - $234K/yr
... Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion ...
Senior Research Scientist - Foundation Models (Remote, CH)
Indiana, PA · On-site +1
$90K - $114K/yr
... customer experience and media; representing 100s of millions of end users. Our work spans areas ... Our technology has powered experiences from companies such as NVIDIA, Microsoft Xbox, Niantic ...
Senior Research Scientist - Foundation Models (Remote, CH)
Indiana, PA · On-site +1
$90K - $114K/yr
... customer experience and media; representing 100s of millions of end users. Our work spans areas ... Our technology has powered experiences from companies such as NVIDIA, Microsoft Xbox, Niantic ...
Senior Datacenter Program Manager - Build Metro
Mount Pleasant, WI · On-site
$168K - $253K/yr
... Xbox, OneDrive, and Azure. Our infrastructure spans over 200 datacenters and 1 million servers, supporting more than 1 billion customers and 20 million businesses worldwide. With a focus on ...
Senior Datacenter Program Manager - Build Metro
Mount Pleasant, WI · On-site
$168K - $253K/yr
... Xbox, OneDrive, and Azure. Our infrastructure spans over 200 datacenters and 1 million servers, supporting more than 1 billion customers and 20 million businesses worldwide. With a focus on ...
... 365, Xbox, OneDrive, and the Microsoft Azure platform. Our infrastructure is comprised of a large ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... 365, Xbox, OneDrive, and the Microsoft Azure platform. Our infrastructure is comprised of a large ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Senior Integration Engineer
Santa Monica, CA · On-site +1
$184K/yr
Support Customer Care and Application Engineers in providing data to aid in troubleshooting of ... Xbox, PS4); video performance metrics, Web Services and Technologies: SOAP and REST, XML ...
Senior Integration Engineer
Santa Monica, CA · On-site +1
$184K/yr
Support Customer Care and Application Engineers in providing data to aid in troubleshooting of ... Xbox, PS4); video performance metrics, Web Services and Technologies: SOAP and REST, XML ...
Logistics Technician
San Antonio, TX · On-site
$17.25 - $21.75/hr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Logistics Technician
San Antonio, TX · On-site
$17.25 - $21.75/hr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Xbox Customer Support information
See salary details
$12.02 - $13.48
5% of jobs
$13.48 - $14.95
11% of jobs
$16.11 is the 25th percentile. Wages below this are outliers.
$14.95 - $16.41
12% of jobs
$16.41 - $17.88
18% of jobs
The median wage is $18.29 / hr.
$17.88 - $19.34
17% of jobs
$20.46 is the 75th percentile. Wages above this are outliers.
$19.34 - $20.80
17% of jobs
$20.80 - $22.27
8% of jobs
$22.27 - $23.73
4% of jobs
$23.73 - $25.20
4% of jobs
$25.20 - $26.66
3% of jobs
$26.66 - $28.13
1% of jobs
$12
$19
$28
How much do xbox customer support jobs pay per hour?
As of Jul 14, 2026, the average hourly pay for xbox customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.
What is an Xbox Customer Support job?
An Xbox Customer Support job involves assisting customers with issues related to Xbox consoles, services, and accounts. Support representatives help troubleshoot technical problems, answer account and billing inquiries, and provide guidance on Xbox features. They may assist customers via phone, chat, email, or forums. Strong communication skills and knowledge of Xbox products are important for this role.
What are the key skills and qualifications needed to thrive in the Xbox Customer Support position, and why are they important?
To thrive as an Xbox Customer Support representative, you need strong troubleshooting abilities, knowledge of Xbox hardware and software, and prior experience in customer service roles. Familiarity with customer relationship management (CRM) systems, support ticket platforms, and remote diagnostic tools is often required. Excellent communication, patience, and problem-solving skills help you build rapport with customers and resolve issues efficiently. These abilities are critical to ensuring positive user experiences and maintaining the brand's reputation.
What are the typical challenges faced by Xbox Customer Support representatives?
Xbox Customer Support representatives often encounter a wide range of technical and account-related issues, from troubleshooting console connectivity to resolving billing or subscription problems. Navigating the variety of customer personalities and managing high inquiry volumes during new product launches or service outages can be demanding. However, team members receive extensive training and benefit from a supportive environment with access to knowledge bases and escalation paths for complex cases. The role offers a dynamic workday and opportunities to continually develop expertise in the latest gaming technologies.
More about Xbox Customer Support jobs
What cities are hiring for Xbox Customer Support jobs? Cities with the most Xbox Customer Support job openings:
What are the most commonly searched types of Xbox Customer Support jobs? The most popular types of Xbox Customer Support jobs are:
What states have the most Xbox Customer Support jobs? States with the most job openings for Xbox Customer Support jobs include:
What job categories do people searching Xbox Customer Support jobs look for? The top searched job categories for Xbox Customer Support jobs are:
Full-time
Re-posted 27 days ago
Job description
About Inworld
Inworld is a research lab of top researchers and engineers, building the world's top-ranked realtime voice models.
Today our models are the #1 ranked realtime voice models in the world. They are used to power the largest consumer-facing AI applications available, across categories like health, fitness, learning, therapy, companions, customer experience and media; representing 100s of millions of end users. Our work spans areas like research and development of state-of-the-art models, optimizing realtime inference, and creating best-in-class APIs and products that allow developers to engage their users.
We've raised more than $125M from Lightspeed, Section 32, Kleiner Perkins, Microsoft's M12 venture fund, Founders Fund, Meta and Stanford, among others. Our technology has powered experiences from companies such as NVIDIA, Microsoft Xbox, Niantic, Logitech Streamlabs, Wishroll, Little Umbrella and Bible Chat. We've also been recognized by CB Insights as one of the 100 most promising AI companies globally and have been named one of LinkedIn's Top 10 Startups in the USA.
Who We're Looking For
A year ago, reliably working agentic systems barely existed. Nobody has a decade of experience here. So we're not screening for a resume template - we're looking for strong people from varied backgrounds who learn fast, thrive in ambiguity, and can show us what they've built, broken, and understood.
Experience We Find Useful
You don't need all of this. But you need enough to make a case.
If you learned through building, competitions, or collaborations outside academia, that counts. We care about evidence, not credentials.
Who Thrives Here
What Working Here Is Like
We hand you unclear problems and expect you to make them clear. We value researchers who say "I don't know yet" and then design the experiment that finds out. We treat evaluation as a first-class research product, not a box to check before launch. Impact comes before publications though we support sharing work that moves the field forward. Your work should be visible. Flat structure, fast iterations, minimal process theater.
We believe in the power of in-person collaboration to solve the hardest problems and foster a strong team culture. We offer relocation assistance and look forward to you joining us in our Mountain View office.
The base salary range for this full-time position is $270,000 - $500,000+ bonus + equity + benefits.
Inworld is a research lab of top researchers and engineers, building the world's top-ranked realtime voice models.
Today our models are the #1 ranked realtime voice models in the world. They are used to power the largest consumer-facing AI applications available, across categories like health, fitness, learning, therapy, companions, customer experience and media; representing 100s of millions of end users. Our work spans areas like research and development of state-of-the-art models, optimizing realtime inference, and creating best-in-class APIs and products that allow developers to engage their users.
We've raised more than $125M from Lightspeed, Section 32, Kleiner Perkins, Microsoft's M12 venture fund, Founders Fund, Meta and Stanford, among others. Our technology has powered experiences from companies such as NVIDIA, Microsoft Xbox, Niantic, Logitech Streamlabs, Wishroll, Little Umbrella and Bible Chat. We've also been recognized by CB Insights as one of the 100 most promising AI companies globally and have been named one of LinkedIn's Top 10 Startups in the USA.
Who We're Looking For
A year ago, reliably working agentic systems barely existed. Nobody has a decade of experience here. So we're not screening for a resume template - we're looking for strong people from varied backgrounds who learn fast, thrive in ambiguity, and can show us what they've built, broken, and understood.
Experience We Find Useful
You don't need all of this. But you need enough to make a case.
- Foundation models: training, new architectures, RL, reward modeling, scaling
- Evaluation: benchmarks, eval loops, quality measurement, LLM-as-judge, failure analysis
- Frontier topics: multimodal models, agents, tool use, test-time compute, world models
- Published research at ICML, ICLR, NeurIPS, EMNLP, ACL, or AAAI
- PhD in ML/NLP - or equivalent practical experience you can point to
- Public work: non-trivial AI side projects, interdisciplinary experiments, open-source contributions
- Full-stack research ownership: you frame the question, run the experiments, write the paper, ship the result
If you learned through building, competitions, or collaborations outside academia, that counts. We care about evidence, not credentials.
Who Thrives Here
- You don't need a roadmap to start walking; you're comfortable picking a direction and building the map as you go
- You believe research isn't finished until it's shipped. You have a bias for impact over purely academic output
- You don't just ship code; you obsess over the why. You're the first to question an approach if you think there's a better way to solve the core problem
- You aren't satisfied with "the PM said so." You thrive on deep context and want to understand the fundamental logic behind every decision we make
What Working Here Is Like
We hand you unclear problems and expect you to make them clear. We value researchers who say "I don't know yet" and then design the experiment that finds out. We treat evaluation as a first-class research product, not a box to check before launch. Impact comes before publications though we support sharing work that moves the field forward. Your work should be visible. Flat structure, fast iterations, minimal process theater.
We believe in the power of in-person collaboration to solve the hardest problems and foster a strong team culture. We offer relocation assistance and look forward to you joining us in our Mountain View office.
The base salary range for this full-time position is $270,000 - $500,000+ bonus + equity + benefits.
About Inworld AI
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Mountain View, CA, US
Year founded
2021