The Director, Retail Mortgage Originations directs and manages mortgage loan production through Mortgage Originators, WPCU member centers, the WPCU Internet web site, real estate agents and builders.
The Director, Retail Mortgage Originations directs and manages mortgage loan production through Mortgage Originators, WPCU member centers, the WPCU Internet web site, real estate agents and builders.
The Director, Retail Mortgage Originations directs and manages mortgage loan production through Mortgage Originators, WPCU member centers, the WPCU Internet web site, real estate agents and builders.
The Director, Retail Mortgage Originations directs and manages mortgage loan production through Mortgage Originators, WPCU member centers, the WPCU Internet web site, real estate agents and builders.
The Director, Retail Mortgage Originations directs and manages mortgage loan production through Mortgage Originators, WPCU member centers, the WPCU Internet web site, real estate agents and builders.
The Director, Retail Mortgage Originations directs and manages mortgage loan production through Mortgage Originators, WPCU member centers, the WPCU Internet web site, real estate agents and builders.
Call Center - Member Experience Representative
Beavercreek, OH · Remote
$14.75 - $18.50/hr
Member Experience Representatives I (MERs) deliver extraordinary service to WPCU member-owners in fast paced, high volume environment via remote delivery channels such as telephone and e-mail. MERs ...
Call Center - Member Experience Representative
Beavercreek, OH · Remote
$14.75 - $18.50/hr
Member Experience Representatives I (MERs) deliver extraordinary service to WPCU member-owners in fast paced, high volume environment via remote delivery channels such as telephone and e-mail. MERs ...
VP, Internal Audit
Beavercreek, OH · On-site
It provides independent and objective evaluations of WPCU's operations, information systems, controls, and compliance with regulatory standards, contributing to the overall sound governance of the ...
VP, Internal Audit
Beavercreek, OH · On-site
It provides independent and objective evaluations of WPCU's operations, information systems, controls, and compliance with regulatory standards, contributing to the overall sound governance of the ...
If you're ready to grow, connect, and serve with purpose- apply today and take the next step in your career with WPCU The Financial Coach I delivers extraordinary service while encouraging members ...
If you're ready to grow, connect, and serve with purpose- apply today and take the next step in your career with WPCU The Financial Coach I delivers extraordinary service while encouraging members ...
If you're ready to grow, connect, and serve with purpose- apply today and take the next step in your career with WPCU The Financial Coach I delivers extraordinary service while encouraging members ...
If you're ready to grow, connect, and serve with purpose- apply today and take the next step in your career with WPCU The Financial Coach I delivers extraordinary service while encouraging members ...
If you're ready to grow, connect, and serve with purpose-- apply today and take the next step in your career with WPCU The Financial Coach I delivers extraordinary service while encouraging members ...
If you're ready to grow, connect, and serve with purpose-- apply today and take the next step in your career with WPCU The Financial Coach I delivers extraordinary service while encouraging members ...
VP, Internal Audit
Beavercreek, OH · On-site
It provides independent and objective evaluations of WPCU's operations, information systems, controls, and compliance with regulatory standards, contributing to the overall sound governance of the ...
VP, Internal Audit
Beavercreek, OH · On-site
It provides independent and objective evaluations of WPCU's operations, information systems, controls, and compliance with regulatory standards, contributing to the overall sound governance of the ...
It provides independent and objective evaluations of WPCU's operations, information systems, controls, and compliance with regulatory standards, contributing to the overall sound governance of the ...
It provides independent and objective evaluations of WPCU's operations, information systems, controls, and compliance with regulatory standards, contributing to the overall sound governance of the ...
Member Experience Representative I - Full Time (40 Hours) - Norwood Member Experience Representatives I (MERs) deliver extraordinary service while accurately and efficiently processing a variety of ...
Member Experience Representative I - Full Time (40 Hours) - Norwood Member Experience Representatives I (MERs) deliver extraordinary service while accurately and efficiently processing a variety of ...
Member Experience Representative I - Part Time (25 Hours) Member Experience Representatives I (MERs) deliver extraordinary service while accurately and efficiently processing a variety of cash and ...
Member Experience Representative I - Part Time (25 Hours) Member Experience Representatives I (MERs) deliver extraordinary service while accurately and efficiently processing a variety of cash and ...
Wpcu information
See salary details
$8.89 - $13.70
16% of jobs
$15.17 is the 25th percentile. Wages below this are outliers.
$13.70 - $18.51
29% of jobs
The median wage is $19.71 / hr.
$18.51 - $23.32
19% of jobs
$27.58 is the 75th percentile. Wages above this are outliers.
$23.32 - $28.13
12% of jobs
$28.13 - $32.93
8% of jobs
$32.93 - $37.74
5% of jobs
$37.74 - $42.55
4% of jobs
$42.55 - $47.36
2% of jobs
$47.36 - $52.16
2% of jobs
$52.16 - $56.97
1% of jobs
$56.97 - $61.78
1% of jobs
$8
$26
$61
How much do wpcu jobs pay per hour?
What is the difference between Wpcu vs Customer Service Representative?
| Aspect | Wpcu | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require technical certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Bank branches, call centers, or online platforms | Call centers, retail stores, or office settings |
| Industry Usage | Financial services, banking | Retail, telecommunications, finance |
| Common Search/Comparison | Wpcu vs Customer Service Representative |
Wpcu (Wireless Payment Card Unit) roles typically involve handling financial transactions and customer inquiries within banking or financial institutions, often requiring specific certifications. Customer Service Representatives work across various industries, providing support and assistance to customers. While both roles involve customer interaction, Wpcu positions are more specialized in financial services, whereas Customer Service Representatives have broader industry applications.
What are the typical career advancement opportunities for employees at Wright-Patt Credit Union (WPCU)?
What are the key skills and qualifications needed to thrive as a WPCU (Water and Pollution Control Utility) operator, and why are they important?
What are WPCU jobs?

Full-time
Posted 23 days ago
Wright-Patt Credit Union rating
5.8
Based on 8 frontline employees who took The Breakroom Quiz
Job description
The Director, Retail Mortgage Originations directs and manages mortgage loan production through Mortgage Originators, WPCU member centers, the WPCU Internet web site, real estate agents and builders. The Director is responsible for member service, quality control, leadership development, and profitability in the department. These duties include responsibility for corporate policies and procedures regarding mortgage originations and compliance with applicable laws.
- Monitors quality of work performed in the Retail Mortgage Department and quality of the first mortgage portfolio using reports regularly generated from the lending system, core system, and from our mortgage servicer to hold staff accountable for meeting and often exceeding minimum performance standards for productivity, member service, and profitability of the mortgage loan portfolio and the business unit. Ensure assigned business units are operating efficiently and reliably, and comply with applicable laws, regulations, and rules, have appropriate operating controls to mitigate risk, and are performing at a high level. (25%)
- Leads and meets with management team regularly to ensure that appropriate business development and sales management activities are occurring. This is accomplished by ensuring the management team is building relationships with local real estate agents, builders, members, other WPCU divisions, centers of influence (such as accountants and financial advisors) and community groups to increase the flow of incoming mortgage applications that result in closed loans. Consult with managers to ensure they are engaging loan officers frequently to make sure they contact all leads received timely and that they are managing the loan originators follow up on pre-qualifications, so that we remain a primary point of contact with this member/borrower. (20%)
- . Develops strategies, new products, plans, budgets, tactics, and success measurements for this operating unit. Monitors progress, processes and results and is accountable for developing and executing business plans, achieving desired results, and delivering a superior service experience to members. Serves on appropriate lending committees and provides pertinent information related to retail mortgage lending through data, trending, and making recommendations for adjustments to the mortgage lending program. (20%)
- . Recruit and assist in hiring new Retail Mortgage team members, ensuring new hires exhibit credit union values, are driven to succeed and have a strong work ethic. (15%)
- . Lead a management team that coordinates and conducts the training and coaching of origination staff to provide a strong mortgage lending knowledge of products and policies and the promotion of best practices. Also, expand the capabilities of management staff through coaching, training, and monitoring. Manage and lead the WPCU mortgage originations involvement with NCUA exams and internal audits and ensure appropriate compliance testing is carried out and completed timely. This incorporates working with other WPCU or myCUmortgage personnel to obtain required audit documentation. Provide management responses to audit findings. (10%)
- Develops and implements new products to meet member-owner needs, support first time home buyer goals, and market demand. (5%)
- Lead, promote and oversee the Member Preferred program (5%).
What Wright-Patt Credit Union employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom
About Wright-Patt Credit Union
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Beavercreek, OH, US
Year founded
1932