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Workkeys Jobs in Michigan (NOW HIRING)

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Workkeys information

What is a WorkKeys job?

A WorkKeys job refers to a position that requires or values the ACT WorkKeys assessments, which measure workplace skills like applied math, graphic literacy, and workplace document comprehension. Employers use WorkKeys scores to determine if candidates have the necessary skills for a specific job. Earning a National Career Readiness Certificate (NCRC) through WorkKeys can improve job prospects in various industries.

What can you do with WorkKeys?

WorkKeys is a skills assessment system used by employers to evaluate a candidate's workplace skills, such as applied mathematics, reading for information, and locating information. It helps determine job readiness and can be used for credentialing or to meet employment requirements. Employers often use WorkKeys results to match candidates to suitable roles and identify training needs.

What are the typical responsibilities of a WorkKeys Test Administrator during an assessment session?

As a WorkKeys Test Administrator, your primary responsibilities include preparing the testing environment, verifying participant identification, distributing test materials or granting digital access, and monitoring the exam to ensure compliance with all guidelines. You are also responsible for maintaining test security, assisting test takers with questions about procedures (but not content), and documenting any irregularities that may occur during the session. The role often involves collaborating with program coordinators and other staff to support scheduling and reporting. Each day can vary, but attention to detail and a strong sense of integrity are always essential for success.

What jobs pay $2000 a day?

High-paying jobs that can pay $2000 or more per day include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain high-level consultants or traders. These positions typically require advanced education, extensive experience, and often involve high stress or responsibility. Compensation varies based on industry, location, and individual performance.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate brokers, insurance agents, or financial advisors can earn $10,000 or more monthly without a degree, often relying on strong communication skills, licensing, and experience. Additionally, skilled trades like certain construction or electrical work may reach this income level with experience and certifications, especially in high-demand markets.

Can Workkeys help me get a job?

WorkKeys is a skills assessment system that measures workplace skills such as applied mathematics, reading for information, and locating information. Employers often use WorkKeys scores to evaluate candidates' readiness for specific jobs, making it a useful credential for job seekers to demonstrate their skills and improve employment prospects. However, success depends on the job requirements and how the employer values WorkKeys certifications.

What are the key skills and qualifications needed to thrive in the Workkeys position, and why are they important?

The WorkKeys Test Administrator role requires attention to detail, organizational skills, and familiarity with standard testing procedures, most often requiring a high school diploma or equivalent. Proficiency in using computers, testing platforms, and sometimes ACT WorkKeys certification is necessary for administering assessments accurately. Excellent communication, professionalism, and the ability to remain calm under pressure are valuable soft skills in this role. These qualifications ensure that assessments are administered fairly, efficiently, and in compliance with standard protocols, supporting accurate workforce placement and development.

What are popular job titles related to Workkeys jobs in Michigan? For Workkeys jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Workkeys jobs in Michigan look for? The top searched job categories for Workkeys jobs in Michigan are:
Workkeys jobs near you
Infographic showing various Workkeys job openings in Michigan as of June 2026, with employment types broken down into 29% Full Time, and 71% Part Time. Highlights an 100% In-person job distribution.
Customer Service Representative - Temporary

Customer Service Representative - Temporary

Holland Board of Public Works

Holland, MI • On-site

$15 - $20.25/hr

Other

Posted 24 days ago

Job description

Description
Reports to: Customer Service Manager
Job Summary: This position is responsible for serving customers and maintaining customer accounts.
Essential Duties
  • Respond to customer inquiries and requests for service.
  • Explain and answer questions on utility bills and rate schedules via all communication platforms (face-to-face, telephone, email, online, etc.).
  • Perform data entry for utility billing, deposit accounting and rate calculations.
  • Perform customer utility usage analysis.
  • Process service orders.
  • Receive and process payments made on BPW invoices.
  • Balance cash drawer.
  • Perform credit and collection activities.
  • Understand and utilize customer-based software systems including, but not limited to:
    • Customer Information System
    • Residential Customer Portal
    • Business Customer Portal
    • Credit Card Processing
    • Customer Screening Tools
    • Electronic Service Order System
    • AMI/MDM Systems to verify customer data and perform remote actions.
  • Direct general BPW calls to appropriate departments when necessary.
  • Promote favorable public image and maintain a professional and positive attitude.
  • Assist Customer Programs Coordinators as needed.
  • Perform all other tasks as assigned.
Essential Qualifications
  • High school diploma or equivalent.
  • Effective workplace mathematical and information locating skills as demonstrated through WorkKeys assessment (Applied Math - 3, Graphic Literacy-4).
  • Excellent telephone and interpersonal skills.
  • Ability to deal effectively and respectfully with the general public and coworkers.
  • Working knowledge of Microsoft Word and Excel.
  • Ability to work under pressure.
  • 10-key pad experience and ability to enter data quickly and accurately.
Preferred Qualifications
  • Associate degree or equivalent education and experience.
  • Strong workplace skills as demonstrated through WorkKeys assessments (Applied Math - 5, Graphic Literacy - 5, Workplace Documents - 5).
  • Prior utility customer service experience (electric, cable, telecom, refuse)
Physical Requirements & Working Conditions
  • Normal office environment with minimum discomfort due to noise, dirt and dust.
  • Must be able to sit for long periods of time.
  • Mental ability to frequently handle pressures related to working on multiple projects requiring attention to detail.
  • Must be able to work after hours for emergency situations.

This job description is intended to describe the general nature and level of work being performed by a person assigned to this position. It is not to be construed as an exhaustive list of all job duties assigned to or required of this position.

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