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Workforce Jobs in Illinois (NOW HIRING)

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline. As Workforce Forecasting Manager, you'll lead the workforce forecasting ...

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline. As Workforce Forecasting Manager, you'll lead the workforce forecasting ...

Surge Staffing is seeking a Workforce Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge ...

Workforce Talent Advisor

Elgin, IL ยท On-site

$22 - $23/hr

Surge Staffing is seeking a Workforce Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge ...

Your Role The Workforce Support Analyst assists with all aspects of workforce optimization, including real-time call monitoring, service-level reporting, call-volume trend analysis, and scheduling ...

Your Role The Workforce Support Analyst assists with all aspects of workforce optimization, including real-time call monitoring, service-level reporting, call-volume trend analysis, and scheduling ...

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Workforce information

See Illinois salary details

$24.2K

$74K

$157K

How much do workforce jobs pay per year?

As of Aug 22, 2026, the average yearly pay for workforce in Illinois is $74,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $89,200.00 per year, depending on experience, location, and employer.

What is a workforce?

A workforce is the total number of people who are employed or available for employment in a particular organization, industry, or economy. It includes all individuals who are working or actively seeking work. Workforce management involves planning, hiring, training, and retaining employees to meet organizational goals. Understanding the workforce is crucial for ensuring that a business has the right number of employees with the necessary skills to operate efficiently.

What are different types of jobs in workforce management?

Workforce management jobs are usually a part of the human resources department and focus on predicting the future needs of the company. In this field, you may create a plan to ensure each department has the necessary personnel, determine whether or not the company needs to train people before they can provide the needed services, and support the overall development of the business. Workforce managers frequently collect and use data to understand employee efficiency and how many personnel are required to ensure the company continues functioning. Most workforce management roles also determine how many extra employees the company needs. It is not acceptable for the entire business to shut down because one person is out sick, so having a backup or plan for problems with every position in the company is part of this job.

What are the key skills and qualifications needed to thrive in a workforce management role, and why are they important?

To thrive in a Workforce Management role, you need strong analytical skills, knowledge of labor laws, and experience with staffing strategies, often supported by a degree in business, HR, or a related field. Familiarity with workforce management software such as Kronos, ADP, or SAP SuccessFactors, and relevant certifications like SHRM-CP or PHR are common requirements. Excellent communication, problem-solving, and organizational skills help professionals effectively balance operational needs and employee satisfaction. These abilities are crucial for optimizing staffing efficiency, compliance, and overall organizational productivity.

What are some common challenges faced by workforce analysts, and how can new hires effectively address them?

Workforce analysts often encounter challenges such as balancing shifting business demands with accurate staffing forecasts, handling large sets of workforce data, and communicating insights to stakeholders who may not have a data background. New hires can effectively address these by developing strong analytical skills, becoming proficient in workforce management tools, and building relationships with operations and HR teams to better understand their needs. Regularly collaborating with team members and seeking feedback can also help new workforce analysts refine their approach and deliver more actionable recommendations.

What is the difference between Workforce vs Technician?

AspectWorkforceTechnician
CredentialsVaries; often includes general training or certificationsSpecific technical certifications or licenses
Work EnvironmentVarious settings, including factories, offices, or fieldworkLaboratories, manufacturing plants, or technical service areas
Employer & Industry UsageUsed broadly across industries to describe general staffUsed specifically for skilled technical roles
Search & Comparison IntentUnderstanding general roles and employment optionsSeeking technical skills and certifications

Workforce refers to a broad group of employees with varying skills, often including general labor or support roles. Technicians are specialized workers with technical training and certifications, working in more technical environments. While both are essential in many industries, the Workforce encompasses a wider range of roles, whereas Technicians focus on technical expertise and skills.

What are the most commonly searched types of Workforce jobs in Illinois?

The most popular types of Workforce jobs in Illinois are:

What cities in Illinois are hiring for Workforce jobs?

Cities in Illinois with the most Workforce job openings:

Infographic showing various Workforce job openings in Illinois as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $74,050 per year, or $35.6 per hour.

Workforce Analyst

0507 Team TAG Services, LLC

Springfield, IL โ€ข On-site, Remote

$55K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. \ We are very pleased to offer a new opportunity to join our dedicated team as a Workforce Analyst and will be based remotely. \ Summary The Workforce Analyst for Digital Design Operations is responsible for monitoring daily queue performance and Designer skilling to support our growing digital design business, which includes dentures and implants. This role will work remotely to oversee the intra-day monitoring and escalations for the Digital Design teams. The Workforce Analyst will collaborate directly with the Workforce Manager to ensure service level expectations are met. \ Essential Functions and Responsibilities: \ \ Monitor queue performance, including escalation of concerns to Workforce and Operations Managers. \ Skilling / reskilling of Designers in our workflow application as needed to achieve service level expectations. \ Realtime Case reassignments, as needed. \ Entry of intraday schedule exception entries (Absences, trainings, Meetings, etc.). \ Monitoring and escalation of intraday schedule adherence/productivity. \ Onboarding, Tracking and Maintenance of employee profile data (start dates, certified skills, etc.). \ Collaborate with WFM Scheduler/Manager on volume and staffing trends. \ Reports responsibilities. \ \ Minimum Qualifications: \ \ A minimum of 2-3 years of experience in Workforce Management, Analytics or Reporting. \ Experience with workforce management tools and systems and their application in non-call-center environments. \ Proven ability to collaborate across teams and functions to align workforce strategies with business objectives. \ Excellent communication skills, with the ability to articulate complex ideas to diverse audiences. \ Proficiency in MS Office applications, specifically Excel. \ Familiarity with Verint Workforce Management a PLUS. \ The ability to conduct up to 25% domestic travel. \ \ Base Salary Range: \ Base Salary Range: $55,000 - $70,000 (Actual pay may vary based on experience, performance, and qualifications.) \ A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match. \ \ paid time off \ health \ dental \ vision \ 401(k) savings plan with match \ \ If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees View CA Privacy Policy #J-18808-Ljbffr