ZipRecruiter

Log In

1

Workforce Software Jobs in Boca Raton, FL (NOW HIRING)

UKG

Sr. Staff Software Engineer- Eng

Sunrise, FL · On-site

Today, tens of millions of workers start and end their days with our workforce operating platform ... About the Role We're looking for a Sr. Staff Software Engineer to anchor the technical direction of ...

UKG, Inc.

Sr. Staff Software Engineer- Eng

Sunrise, FL · On-site

Today, tens of millions of workers start and end their days with our workforce operating platform ... About the Role We're looking for a Sr. Staff Software Engineer to anchor the technical direction of ...

System One

Senior Software Engineer

Weston, FL · On-site

$45 - $50/hr

Senior Software Engineer Location: Weston, FL Type: Contract Compensation: $45-$50 Work Model ... workforce solutions across North America. We help clients get work done more efficiently and ...

System One

Senior Software Engineer

Weston, FL · On-site

$45 - $50/hr

Senior Software Engineer Location: Weston, FL Type: Contract Compensation: $45-$50 Work Model ... workforce solutions across North America. We help clients get work done more efficiently and ...

System One

Senior Software Engineer

Weston, FL · On-site

$45 - $50/hr

Senior Software Engineer Location: Weston, FL Type: Contract Compensation: $45-$50 Work Model ... workforce solutions across North America. We help clients get work done more efficiently and ...

UKG

Mgr. Software Engineering-(AI)

Sunrise, FL · On-site

Today, tens of millions of workers start and end their days with our workforce operating platform ... About the Role We are seeking a seasoned Software Engineering Manager to join a team at the ...

UKG, Inc.

Mgr. Software Engineering-(AI)

Sunrise, FL · On-site

Today, tens of millions of workers start and end their days with our workforce operating platform ... About the Role We are seeking a seasoned Software Engineering Manager to join a team at the ...

UKG

Mgr. Software Engineering

Sunrise, FL · On-site

Today, tens of millions of workers start and end their days with our workforce operating platform ... About the Role We are seeking a seasoned Software Engineering Manager to lead a team of engineers ...

UKG, Inc.

Mgr. Software Engineering

Sunrise, FL · On-site

Today, tens of millions of workers start and end their days with our workforce operating platform ... About the Role We are seeking a seasoned Software Engineering Manager to lead a team of engineers ...

next page

Showing results 1-20

All JobsWorkforce Software JobsWorkforce Software Jobs in Boca Raton, FL

Workforce Software information

See Boca Raton, FL salary details

$45.4K

$105.8K

$157.1K

How much do workforce software jobs pay per year?

As of Sep 10, 2026, the average yearly pay for workforce software in Boca Raton, FL is $105,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,100.00 and $123,000.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Software vs HR Coordinator?

AspectWorkforce SoftwareHR Coordinator
Primary RoleWorkforce management and scheduling software providerHuman resources administrative support
CredentialsSoftware expertise, IT skillsHR certifications, administrative experience
Work EnvironmentOffice, remote, or cloud-based software developmentOffice-based HR departments
Industry UsageEmployers implementing workforce management solutionsHR departments across various industries

Workforce Software focuses on providing workforce management solutions, while HR Coordinators handle HR administrative tasks. They serve different functions: one is a software provider, the other a human role within HR teams. Understanding these differences helps organizations choose the right tools and personnel for effective workforce management.

What job categories do people searching Workforce Software jobs in Boca Raton, FL look for?

The top searched job categories for Workforce Software jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Workforce Software jobs?

Cities near Boca Raton, FL with the most Workforce Software job openings:

Workforce Software jobs near you
Infographic showing various Workforce Software job openings in Boca Raton, FL as of August 2026, with employment types broken down into 34% Full Time, 26% Part Time, and 40% Contract. Highlights an 100% In-person job distribution, with an average salary of $105,818 per year, or $50.9 per hour.

Workforce Management Specialist

Hollywood, FL • On-site

180 Seminole Hard Rock Support Services
See more jobs at 180 Seminole Hard Rock Support Servicesexternal

Full-time

Re-posted 7 days ago

Key responsibilities

  • Designs fair, compliant schedules to maximize coverage and efficiency.

  • Monitors real-time agent performance, schedule adherence, and schedule changes to ensure operational targets are met.

  • Prepares and delivers reports on performance metrics and analyzes data to improve staffing and operational processes.

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The Workforce Management Specialist is responsible for ensuring the right people are scheduled at the right time to meet operational demand, service-level objectives, and labor cost targets. The role spans scheduling, intraday monitoring, and performance reporting, leveraging WFM platforms (e.g., NICE/IEX/Salesforce) and partnering closely with Operations and Vendors.


Responsibilities

  • Scheduling Optimization: Designs fair, compliant schedules maximizing coverage and efficiency.
  • Real-Time Decisioning: Acts quickly on live signals to protect SLAs and productivity.
  • Data Storytelling: Packages insights into clear narratives for operators and executives.
  • Tool Savvy: Comfortable with WFM platforms and spreadsheets; contributes to tool/process rollouts.
  • Key performance indicators Service Level / ASA / Abandon Rate achieved versus plan. Schedule Adherence & Interval Compliance across teams. Occupancy and Shrinkage within targets. Cost-to-Serve / Labor Utilization improvements versus baseline.
  • Monitors real-time ACD work state of agents, schedule and break adherence, and agents exceeding thresholds.
  • Flexible shifts aligned to operational windows; occasional evenings/weekends during peak periods or events; cross-functional collaboration with multiple departments.
  • Conducts analyses and recommends solutions to real-time performance issues with the Operations Management Team.
  • Approves discretionary activities to increase occupancy and take advantage of high availability.
  • Administration of intraday schedule changes.
  • Delivers regular and ad-hoc reports on time as requested by the internal and external clients.
  • Performs other duties and assignments as directed.
  • Work closely with the operations team to analyze and help improve their delivery processes
  • Hold yourself accountable for measurable, high-quality, and timely results.
  • Care for Hard Rock brand by holding self accountable by being a brand ambassador.
  • Comply with all departmental and company policies, including Seminole Gaming’s and Hard Rock’s business ethics guidelines and property-specific protocols.
  • Assist with projects and other duties as requested or assigned
     

Qualifications

  • 2 to 4+ years in Workforce Management (scheduling, intraday) or adjacent operations analytics roles.
  • Proficiency with WFM software (e.g., NICE/IEX/Salesforce) and advanced Excel/Sheets.
  • Strong analytical and problem-solving skills; ability to translate data into actionable staffing decisions.
  • Clear communication and stakeholder partnering across Operations, Vendor BPOs.
  • Ability to create reports in Excel and forecast results
  • Attention to detail and a high level of accuracy
  • Ability to multitask, focus, and complete reports for extended periods
  • Experience managing schedules and KPIs in multi-site or global operations.
  • Familiarity with labor agreements and equity in scheduling practices.
  • Exposure to contact center metrics and intraday methodologies.
  • Bachelor’s degree in Business, Operations, Statistics, or related field (or equivalent experience).